Reviews (271)
As a business we don't recommend working with Shippo. They attempt to charge a "address validation fee" even if any parcel will be sent and any shipping label will be used, they just give the final bill with enourmous amounts. Please be aware of this and be aware that this is not a business compliant procedure. We raised a chargeback with our bank and informed our lawyer, they will have to faces legal consequences now. We hope this review could warn many other businesses to stay away from shippo, unless you are actively using the platform and then address validation makes sense. Otherwise stay away and be ready to deal legally with them.
Hello,
Thank you for your feedback. We're sorry to hear about the issues you've encountered with unexpected charges. Our support team is currently assisting you, and we are dedicated to resolving this matter as quickly as possible.
We appreciate your patience and understanding.
Thank you,
Shippo Support