Reviews (327)
Unfortunately, my experience with Easy Ads for Facebook has been extremely disappointing. While the app initially seemed promising and their support team helped me resolve a pixel issue on my new website, the results were dismal. Despite spending money on Facebook ads, I saw zero website visitors and no conversions. I uninstalled the app from my new site and installed it on my old, well-established website with thousands of orders and customer data, hoping to leverage its robust Facebook Pixel data.
However, when I sought assistance to optimize the ads for better results, I received generic responses, and their support team suggested booking a call with an expert. The earliest available appointment was 13 days away. This lack of prompt support is unacceptable for an app designed to handle ad campaigns in real-time. I feel like I’m talking to a robot, and continuing with Easy Ads would likely result in more wasted money with no sales.
I wouldn’t recommend this app to anyone who expects quick results, effective support, or any tangible outcomes from their ad spend.
Hi Pabung Print,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand your frustration, especially with the delay in support availability. Unfortunately, at the time, our expert call slots were fully booked, which is something we couldn’t control. We always aim to provide timely assistance, and we’ll work on improving our scheduling to ensure quicker availability in the future.
Regarding the results, we understand the disappointment of not seeing the expected outcomes. Sometimes, it takes a little time for the system to optimize, especially if there’s limited data or campaign adjustments. We're more than happy to assist in optimizing your setup further to help improve your results.
If you’d like, we can revisit your campaign strategy and provide more targeted support. Your success is important to us, and we want to help get you on the right track.
Best regards,
The Easy Ads Team