Reviews (329)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
December 4, 2024

The support team at Magenative is truly exceptional. They're responsive, knowledgeable, and go above and beyond to ensure any issues are resolved promptly. Their dedication to customer support is impressive and appreciated!

While the app excels in many areas, I do hope to see some improvements in mobile OS support. As more customers shop on-the-go, it's essential to ensure a seamless experience across all devices. Because of these reasons somehow the Support team fails to be able to reproduce or fix some issues I report.

Overall, I highly recommend the Magenative App to any Shopify store owner looking to elevate their business. With its robust features and outstanding support, it's an invaluable tool for success.

Keep up the fantastic work, Magenative team!

SOUL SOCIETY FOR ORGANIC FARMING
India
Over 1 year using the app
MageNative replied December 23, 2024

Thank you for your detailed and thoughtful feedback! We’re delighted to hear that you appreciate our support team’s efforts and the value the MageNative app brings to your business.

We also truly value your input regarding mobile OS support and will take your suggestions into account as we continue to enhance the app’s performance. Resolving reported issues is our top priority, and we’re committed to improving our processes to ensure a seamless experience across all devices.

Your recommendation means a lot to us, and we’re grateful for your support. We’ll keep striving to deliver exceptional features and service. Thank you once again!