Reviews (327)
Customer service is good but the app itself is really not good. Even after spending $110 on FB & Ig and $29.95 to Easy Ads, I got only 2 sales worth $97.
The app is always in learning phase , even 2 weeks after using it
Hi Curated Collections,
Thank you for your feedback, and we’re glad you found our customer service helpful! Regarding your campaign, the "learning phase" is part of Meta’s system, where it works to optimize ad delivery by identifying the best audience for your ads.
This phase occurs to all campaigns (regardless of how they were created), when the system needs to gather enough data—specifically, 50 conversion events within a 7-day window.
Having a learning phase that lasts more than 7 days is supper common and can happen for several reasons, such as using a new pixel, frequently editing the campaign, or running on a lower budget.
Despite the learning phase, your campaign still achieved a positive ROAS, which is a great starting point. With consistent campaign optimization and a bit more patience, results typically improve as the system learns and exits the learning phase.
We’d be happy to provide further guidance if you’d like to optimize future campaigns. Feel free to reach out anytime!
Best regards,
The Easy Ads Team