Reviews (997)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
All reviews
December 10, 2024

Dean has been very helpful the last hour. Dean gets 5 stars
The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9.
I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG
Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping.
This is not to be released to the public it is only for inhouse use by mailchimp

GarlicShoppe.com
United States
8 days using the app
Intuit Mailchimp replied December 12, 2024

Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email mc-shopifysupport@intuit.com and our team will follow up further.