Reviews (1,388)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
January 3, 2025

Super happy with the App. Sometimes a little tricky but the customer service is on point! Abbie & Jel helped me very quick and were super friendly. More than glad that I decided to get this App especially for the excellent customer service ♥

Oh and another vote that the tier rewards should be more like "lifetime"
I have for example at 500 points the silver tier with "free shipping" and I would be happy if it would be a lifetime thing for my customers. Not a "one time reward" Jel helped me and gave me the idea to put multiple rewards into this tier, but lifetime would be awesome! :)

Alohana Shop
Germany
15 days using the app
Rivo replied January 6, 2025

Thank you for the amazing feedback! We're so glad you're happy with the app and our customer service. We appreciate your suggestion about lifetime rewards and will definitely keep it in mind for future updates. 😊
- Kevin & Rivo Team