UpPromote Affiliate Marketing
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (3,506)
Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.
We're sorry to hear about your experience and would like to clarify a few things in a constructive way. (1) Our agent did not refuse your refund request — he simply asked for a billing screenshot in line with our policy. You are eligible for a partial refund, and we're ready to process it. (2) Regarding the PayPal integration, we found no record of it being reported to us; this kind of issue is often tied to PayPal account approval rather than the app itself, and we'd love the chance to troubleshoot it further with you. (3) If you could share the specific bugs you encountered, we'll prioritize resolving them as quickly as possible. We've sent you a follow-up email and look forward to hearing from you.
