Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing affiliate programs, noting its user-friendly interface, customization options, and potential affiliate finding capabilities. Many appreciate its effectiveness in boosting sales and providing detailed insights through reporting and analytics. The pricing is considered fair, with a free trial available. Customer service is praised for their prompt and helpful responses, making it a recommended choice for increasing social media engagement and sales.

September 28, 2023

UpPromote makes affiliate management easy and secure. I needed to change an affiliate's email address and couldn't figure out where to do that (hint: you have to contact support) and Gwen, in the live chat, was awesome about helping me! She didn't ask me a zillion unrelated questions, she simply asked for the new address and switched it up for me.

Aside from the great support, I love the interface of UpPromote and how easy and intuitive it is. I highly recommend it to anyone running Shopify who wants to offer some incentive to get people to market your products. HIGHLY recommend it!

Resources from Lance Wallnau
United States
Almost 2 years using the app
Secomapp replied October 12, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

November 2, 2023

I had talked about doing an affiliate program for months. UpPromote had me up and going within minutes. Their app is fantastic on automating the processes of tracking sales. The most beneficial part is that their support staff is always available to help out with any issues or questions. I am very happy with their app and service!

Commercial Sourcing
United States
About 1 year using the app
Secomapp replied November 5, 2023

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

November 22, 2023

We have been using this app for two months now and could not be more happy.
It just works. It is well thought through and even though we still don't know all feautures the support has been extremly patient and friendly in helping us out. We have an issue or a question and receive a reply within minutes. It is really the best app for affiliate and network marketing.

alexandrarenke
Germany
5 months using the app
October 24, 2023

Best customer service experience. They help with any type of inquire with a very short waiting time. Especially had the pleasure to talk often with Tommy and he's very kind and professional in assisting any kind of problem we might have.

Yepoda.it
Germany
Over 1 year using the app
Secomapp replied October 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

October 4, 2023

I totally recommend this App. There's a lot to it but once you figure it out its easy to use. The customer service is excellent. There is always someone available to chat with and they are always friendly and helpful. I just chatted with Barney and he helped me through a glitch that I created and we resolved it together, without stress :). Thanks Barney!

Frontier Pharmaceutical, Inc.
United States
7 months using the app
Secomapp replied October 12, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

October 31, 2023

I swear on my mom's life, the support on this app is something out of this world i have been using there app for a while now and OMG.

the amount of respect i got for these guys is on a new level now.

if you dont use there app you definetly are missing out alot of stuff !

Damn i would take the whole team out for dates if i could xDD am soooo loving them right now !

P.S : Highly recommened, Highly recommened , Highly recommened 5 star easy !!!

Madhouse
Kuwait
3 months using the app
Secomapp replied November 1, 2023

What an amazing sharing! Thank you very much for trusting the UpPromote team. This truly gives us the motivation to keep going forward. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Much love!

November 22, 2023

There are a few improvements needed to make the reporting and comms a little better, but the team at Secomapp are just amazing and super happy to help! I can't say enough about how much effort they put in to help us build the best system possible.

Sensate
United Kingdom
Over 2 years using the app
Secomapp replied November 23, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance to work with you to resolve any issue you've been having. Hope you can check out the in-app chat soon. Cheers!

November 1, 2023

So far I love the app and thought this was a specific review for my recent bulk payout experience. In regard to that I kept getting an error message because it was my first time so I'd fix what needed to be fixed and it would still give the error so I had to close and exit 3 times to get it to go through with my changes.

Just to add to it I submitted this review and it brought me back to the same page to submit the review. After 5 times I gave up and lo and behold my review is there. If this edit doesn't show up I'm not going to keep clicking this time. I'm tired ;)

Surthrival - Premium Supplements
United States
12 months using the app
Secomapp replied November 5, 2023

Hi there. We're sorry to hear about the issue you got there. We'd love to hear more about it in order to make things right for you. We've sent you a message via the in-app chat channel. We hope you can check it out.

Cheers!

November 21, 2023

perfect app it provided a lot of features to our store affiliate system.

Revitalash® KSA. Real Curl. Real Lashes.
Saudi Arabia
About 1 year using the app
October 19, 2023

I can't express enough how awesome the UpPromote referral program is for my Shopify store. It's been a game-changer for my business.

This program is super user-friendly. I was able to set it up without any hassle. Plus, it seamlessly integrates with my Shopify store, making it a breeze to manage.

The best part? It's effective! My customers are loving the incentives to refer their friends, and I've seen a significant increase in sales thanks to this program.

The support team is fantastic, too. They're always ready to help and answer any questions I have.

If you're looking to boost your sales and get more customers through referrals, UpPromote is the way to go. I'm thrilled with the results, and I give it a solid five stars!

Highly recommended!

unik-you Inc.
Canada
About 1 month using the app
Secomapp replied October 24, 2023

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!