UpPromote Affiliate Marketing
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So far the app has been great. I havent had it a full 24hrs yet and already have 2 affiliates. Also last but definitely not least in my book. They actually have customer support. Which is huge these days as it seems more often Im running into support emails that dont exist, and customer support members that needed the help more than I did. I got a response from the team within minutes. You cant beat that.
The app is easy to use, has a lot of features, and I was impressed by Mina's customer support. She was able to login and fix a bunch of issues on my end. Good app to start an ambassador program and has everything you need on the free end, although it is a little more work to setup without paying for all the features.
I've had an excellent experience with UpPromote so far. The platform is easy to use, offers a wide range of powerful affiliate marketing features, and has made setting up my affiliate program much simpler than I expected. What impressed me the most was the customer support. Mina was absolutely amazing. She was responsive, patient, and incredibly knowledgeable. She took the time to answer every question I had, and made sure I understood everything along the way. Her level of support was truly exceptional, and I sincerely appreciate all of her help. I'm looking forward to growing my affiliate program with UpPromote and highly recommend it to anyone looking for a reliable affiliate marketing solution.
I've had a very positive experience with UpPromote so far. The app offers a wide range of affiliate marketing features, and the support team has been excellent. Mina was especially responsive, patient, and knowledgeable, helping me understand the setup process and answering all of my questions. I appreciate the professional support and look forward to growing my affiliate program with UpPromote.
The Uppromote Affiliate app has been very helpful for setting up our affiliate program.
The app is easy to use, and the support team has been responsive and professional throughout the process. In particular, Lina provided excellent support. She answered our questions kindly and clearly, and helped us understand the setup process much more easily.
We really appreciate Lina’s support and would recommend this app to other Shopify stores looking for an affiliate marketing solution.
Great app for starting your first ambassador program. Has all the basic functionalities you'd need to get your program off the ground and running. The biggest plus is the excellent customer service. Maya, in particular, is speedy, efficient, and willing to help with any question.
It lacks some of the more advanced features you see in competitors', but you can't beat the price, especially if your only motive is to get an ambassador program out there and not waste any time. We were with a competitor previously, and their customer service would take days to respond, with very little action. We really appreciate how quick everyone is to help here!
best affiliate app, super easy to use and set up, bet pricing model too. dont go with other apps that charge huge success fees or lock you in contracts. their support is nice (Mina is the best) and fast to respond too, i use this on like 5 of my shops
I had high expectations for UpPromote, but unfortunately the quality of affiliate applications was very disappointing. At least if you're hoping to get applicants from their marketplace. It may be ok if you're doing your own promotion to attract real affiliates.
Out of the first five applicants, 3 were coupon or deal websites that appear to add no real value and may simply capture customers who were already intending to purchase. 4 out of 5 submitted applications with no information about how they plan to promote the brand, making it difficult to assess whether they are a good fit. I had to contact them via e-mail to ask more details (which turned out a waste of time anyway).
As a camping and outdoor gear brand, we expected more relevant and professional applicants, which did not occur at all. For example, one recent application came from an email address "discreet69****"... embarrassing.
The platform itself seems to work as intended, but there is no quality control or relevance of affiliate applications - even if you apply rules and restrictions for applicants.
Thank you for sharing your experience with us. We understand that some affiliates on the Marketplace might not be the best fit for some merchants. However, we recently released a feature called Creator Discovery. With it, you can find influencers across Instagram, TikTok, and YouTube without third-party tools, with audience data and authenticity scores. We strongly believe that it's worth a shot. To learn more, please reach out to our 24/7 in-app chat support channel. A live agent will be right there to assist you.
Best,
We've had a great experience with UpPromote. It's helped us easily set up an affiliate program for our business. The online support is great! Gwen helped me fix an issue with affiliate emails I messed up so I didn't have to delete and start over. Overall a really great experience.
Great app with both a powerful affiliate program and an easy-to-use customer referral system. Everything was simple to set up and works smoothly. The support has also been excellent, especially Gwen who was quick, helpful, and very friendly. Highly recommended!