Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

March 23, 2024

Great app/program, Tommy was there on support late on a Saturday to assist with my brain freeze.
looking forward to a successful partnership with my two stores!

MrWhitsunday
Australia
5 months using the app
March 17, 2024

Selina was great and very helpful, with clear instructions and quick responses. Great service.

Deeper Network
United States
Almost 2 years using the app
January 9, 2024

⭐️⭐️⭐️⭐️⭐️

I had the most amazing experience with Barney and the customer service team at UpPromote while setting up my affiliate marketing program. Barney was not only incredibly knowledgeable about the platform but also went above and beyond to ensure that I had a seamless and successful onboarding experience.

His attention to detail and patience in guiding me through the process were truly commendable. I felt supported every step of the way, and any questions or concerns I had were addressed promptly. The level of professionalism and expertise displayed by Barney and the team at UpPromote exceeded my expectations.

Creating an affiliate marketing program can be complex, but Barney made it feel like a breeze. The personalized assistance I received speaks volumes about the dedication and commitment of UpPromote to customer satisfaction. I highly recommend their services to anyone looking to elevate their affiliate marketing game. Thank you, Barney, and the entire UpPromote team, for making my experience exceptional! ✨

THE IMANI MVMT
United States
About 1 year using the app
Secomapp replied January 18, 2024

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!

April 3, 2024

Seems like it should work well but the yellow check doesn't go away after creating a text checkout?

SquatchSurvivalGear
United States
12 months using the app
Secomapp replied April 22, 2024

Hi there. This is Stark from UpPromote support. Following our recent communication, you confirmed that the issue was not originating from UpPromote. We really hope that you share your experience specifically regarding UpPromote and refrain from referencing any other applications. Your feedback is highly valued as it helps us continuously enhance our services. Thank you for using UpPromote.
Regards,

February 12, 2024

So far all is good with this app, the affiliates coming through from them aren't any good so far, but it's good for us to get our own and set them up, it's all fairly straightforward. Customer service have been great when I've had any questions too.

Charlotte's Web
United Kingdom
About 1 month using the app
February 5, 2024

Barney was super helpful! As this is my first time trying an affiliate program platform I had many questions to ask and he solved it all.
Super happy about customer service and the app itself so far, hopefully, our affiliate marketing program is going well and look forward to upgrading to the enterprise plan. Highly recommend!

Lively Jewelry Co.
Taiwan
About 1 month using the app
April 13, 2024

Tommy has been so helpful and quick to help me. 5 stars!

Gentleman's Seoul
Australia
10 months using the app
April 17, 2024

Tommy helped me a lot to figure out the issues that I didn't understand. The support guys are cool, I recommend the app!

NeonDrop
Italy
About 1 month using the app
April 12, 2024

The team has been great with helping us get this set up. Shout out to Selina for her patience with all of our questions! Can't wait to see how this app helps us with affiliates!

Date Lady
United States
About 1 month using the app
April 15, 2024

This App is the BEST App on Shopify.

Once your Influencers get the idea of it, you are going to make a lot of money and very easy to use.

HIGHLY RECOMMEND and very quick to reply.

Equisafety
United Kingdom
10 days using the app