UpPromote Affiliate Marketing

UpPromote Affiliate Marketing

Reviews (4,144)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective affiliate marketing management, highlighting its user-friendly interface and easy setup. Key features like customizable affiliate pages, referral codes, and seamless Shopify integration are particularly valued. The app offers detailed customization options for commissions and branding. It's noted for reliability and efficiency, with a customer support team available 24/7, praised for their responsiveness and knowledge.

December 9, 2024

UpPromote has been the best app we've installed for our store! As a new business, it's challenging to get your name out there, especially during the holiday time as there is so much competition. Our first month in business has been fantastic thanks to our affiliates, and UpPromote has been there constantly answering our questions quickly! Tanie in particular was such a huge help today! All my questions were answered quickly and thoroughly! So happy with this app and the support I receive.

Mirth+Mettle
United States
About 1 month using the app
November 30, 2024

Response rate of customer service is amazing! Tommy was extremely helpful and walked me through step by step of how to fix my issue!

Mychi
United States
10 months using the app
November 28, 2024

We’ve had an excellent experience with Uppromote’s affiliate marketing services. Their platform is user-friendly, and the tools provided have helped streamline our affiliate campaigns. What really stands out, though, is their customer support. Barney, Tommy, and Gwen have been incredibly knowledgeable and responsive, always offering valuable insights and timely assistance. They’ve made our affiliate marketing journey much smoother, and we’re grateful for their ongoing support!

HINOMI USA
United States
3 months using the app
January 17, 2025

I recommend. Clear and easy to use. Fast support service.

Nutrigeek
United States
Over 1 year using the app
January 14, 2025

This app is perfect for my needs it allows me to make so much money and i dont have to purchase pro to start adding and making money with affiliates, pro is still very usefull.

GYMFY
United States
14 days using the app
January 16, 2025

Works really well, I love this app.

Beauty EQ
United States
About 3 years using the app
January 13, 2025

Nick was a great help and solved my issue. Thank you!

ksmetals
United States
Over 2 years using the app
January 9, 2025

UpPromote has been a great product so far. We're still in the early stages but they've answered every question, extremely fast support, and very kind too. Special shoutout to Tanie & Ray for their continued assistance. And I know there will be many more but I know they will help resolve it every time.

Bioligent
United States
13 days using the app
January 30, 2025

Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.

Canopy Plant Co.
United States
7 months using the app
UpPromote replied January 31, 2025

We’re sorry to hear about your experience and would like to clarify a few things:

1. Our agent did not refuse your refund request. He only requested a billing screenshot, as per our policy. You are eligible for a partial refund and we’re ready to process it.
2. We found no record of you reporting the PayPal integration issue. This is often related to PayPal account approval, not the app itself. We hope to get a chance to troubleshoot this further.
3. Our app has helped thousands of merchants successfully, and we take pride in resolving issues and bugs quickly through our support channels. We'd appreciate if you could share the bugs you found.

I've sent you a follow up email. Looking forward to hearing from you.

Cheers!

February 17, 2025

I am new to the world of affiliate marketing and Tanie at customer service has not only helped me resolve the issue I was having, but really walked me through so many of the features. I feel a lot more confident navigating now!

Belly of the Sun
United States
5 days using the app