Reviews (173)
Couldn’t say enough about why I’m going to be leaving this company’s services. The products are already ridiculously overpriced and I was fine with it because it’s was extremely convenient. Well now they add an additional mandatory monthly subscription with no changes to their products’ prices. And then to top it off, they are always late shipping. They’ve lost me hundreds of customers because they won’t ship products for 1-2 weeks. They give an original estimated delivery date and you can count on the product being AT LEAST 10 days late.
Great concept for a company. Convenient but never in a million years worth working with. Needs major improvements
Hi there,
We’re sorry to hear about your experience and truly appreciate your feedback. Our goal has always been to provide our users a high-quality, convenient service. Thus the subscription model was introduced to help us expand and improve our services, ensuring we can continue offering better solutions and new features for our community.
Regarding shipping delays, we understand how frustrating they can be. Since we work with third-party carriers, we do not have direct control over the delivery process. We always recommend contacting the shipping provider for the most accurate ETA, but if you ever need any assistance, please know that you can always reach us at help@supliful.com.
We appreciate your time with us and hope we can improve your experience in the future.
Best,
The Supliful Team