Reviews (349)
Im not sure how this app got its 4.9 Reviews, it is so so so buggy, it has many things that needs fixing, we constantly faced conversations that disappear suddenly, conversations that do not reflect from the first place, failed product integrations for big inventories.
Support is there, but its useless, if you have an issue, it goes through an entire investigation, escalation & contact questions & answers. that would be nice, if there were not THAT MANY issues.
When i wanted to eventually cancel & remove the integrations, they started begging to offer support, when i insisted to cancel, they flat out started ignoring us, they don't have a cancel option on their dashboards, now i have forced canclled using Shopify & i have to figure out myself how to remove anything related to them from our Backend.
Very Bad Experience, Not recommended at all.