Reviews (306)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales through features like WhatsApp marketing, chatbots, automated support, and CRM. They praise its user-friendly interface, effective customer segmentation, personalized messaging, and automated abandoned cart recovery. The support team is noted for its responsiveness and helpful guidance, making this app a key tool for enhancing customer interactions and business outcomes.

March 18, 2025

We have been using Bitespeed for over three years to automate our retention journeys and manage our entire WhatsApp communication with customers—be it through chatbots, pop-ups, or direct interactions.

The team is incredibly supportive, always helping us make the most of the platform. They continuously add new features to enhance the effectiveness of our efforts.

We are extremely satisfied with ...

Barosi
India
About 3 years using the app
March 11, 2025

Bitespeed has completely transformed how we connect with our customers! Their WhatsApp marketing and customer engagement tools are not only powerful but incredibly easy to use. The ability to target high-intent users like cart abandoners or active subscribers has helped us convert more leads without spending extra on ads. What truly sets Bitespeed apart, though, is their exceptional support team. ...

Threadvibe Living
India
10 months using the app
March 10, 2025

We have been using BiteSpeed for more than 1 year and overall experience has been excellent.
Right from the start, the team has been incredibly supportive and responsive, ensuring seamless integration with our store. They constantly improve the features and bring new solution with time.

Omni channel customer service, journey set up using email, whatsapp, sms together are flagship features. They ...

Oyela
India
10 months using the app
March 14, 2025

The support team is absolutely the best! They get back almost immediately with help. The product also keeps upgrading every few weeks based on feedback and use case. Retention for a D2C brand is a key marketing channel and Bitespeed helps you achieve high ROIs with their inputs from experiences gained from other brands.

atoddlerthing
India
Almost 2 years using the app
March 17, 2025

Bitespeed feels like part of our own team!
Their account managers are always available, quick to respond and bring fresh ideas to improve our campaigns. BiteSpeed keeps evolving, adding new solutions over time to make WhatsApp marketing even better.

Their omnichannel automations across WhatsApp, email, SMS and Push, along with Micro-segmentation, has helped us boost revenue and increase ...

Saundh
India
8 months using the app
March 11, 2025

Extremely good service. The product though has a complex mapping system that makes it rather difficult to do it on your own. The team however is extremely handson and assists you every step along the way. The app functions brilliantly and provides a good over all integrated service.

soulworks.co
India
5 months using the app
March 20, 2025

We have been using Bitespeed for our clothing brand since the last 6 months to connect , market and address our customer queries. Bitespeed has proven to be a great & all encompassing CRM tool that is very user friendly and has been designed intuitively to a D2C business needs.

It helps us manage all our communication platforms seamlessly in an organised manner all in one place like no other tool ...

KUSHNI
India
6 months using the app
March 3, 2025

We have tried many retention tools in the past, which i believe every D2C brand does till they find the right fit. Bitespeed is doing an excellent job, and i feel our hunt ended here.
Happy and Satisfied

Honestly, their dashboard has a lot of room for improvement, but their team is doing an extraordinary job, which I feel matters the most.
On prompt replies and assistance in everything, from ...

Label Aarna
India
9 months using the app
March 6, 2025

Absolutely loving Bitespeed! This app has been fantastic for managing our WhatsApp Business and email marketing effortlessly. The user interface is intuitive, and it's genuinely made customer engagement smoother and more effective.

A special shoutout to Divyam, our Account Manager, who has been incredibly supportive and proactive. Divyam always goes above and beyond, ensuring we get the most out ...

showoff
India
8 months using the app
March 21, 2025

BiteSpeed has significantly improved the way we interact with our audience! Their platform offers smart solutions that make communication effortless and highly effective. The ability to re-engage visitors and nurture potential buyers has led to better conversions. A special mention to Aditya who has been incredibly supportive, always available, and quick to resolve any concerns. The team ...

Rabyana Design
India
4 months using the app