B: WhatsApp Chat, Abandon Cart

BiteSpeed consistently delivers a 10X+ ROI through their WhatsApp and SMS journeys. Their broadcasts and abandoned cart recovery messages drive exceptional returns, while order update messages have helped us automate order tracking for our customers. It has become a key channel for both driving revenue and improving post-purchase experience, at scale.

The customer support team is terrible, and the product has too many bugs!

The moment you pay for their '3-month subscription', you lose all the tech support from them.

You keep struggling to reach the POCs, to get their tech glitches solved, but it keeps on stacking on a WhatsApp group with 40 other people, where no one cares to respond.

The product is good, helps with various features, the pricing can be a bit affordable , rest team is supportive and quick to resolve things

I have been using Bitespeed since November and they have helped me alot. The communication has always been fantastic and they have always guided me the right way. My ROAS is good and massively improved since switching.
The onboarding was helpful and they set up all my flows, importing them from my original platform.
They get back to me quickly and are always there to help when needed.

ABSOLUTE SCAM - KEEP AWAY. Whatever you do do not go with these. They will sign you up and then try to charge you more saying they need more money from you. I am a tiny shop. Also they hijack your Whatsapp number and ignore any messages to get the number off their system. BE WARNED ABSOLUTE SCAMMERS. I am reporting to Shopify to remove them.

We had a really great experience with Bitespeed, especially during the onboarding. Everything was smooth and easy to set up. Big thanks to Manav and Kaushambhi for being super helpful throughout they were always available and made the whole process hassle-free.

The most surprising part was the AI voice calling, we got 12+ ROI and 11.11% conversion, which we honestly didn’t expect. We’ve tried a lot of different tools before, but never seen this kind of performance. The voice sounds very real, and it actually works. Definitely something we’ll keep using and recommending to other brands.

Beware of these thieves!
I had an absolutely terrible experience with BiteSpeed. They automatically debited money from my bank account without proper authorization, and when I reached out to them, they gave me nothing but false promises. They completely avoid taking responsibility for anything they claim they offer.

Their "AI" services? Non-existent. I was sold on the idea of cutting-edge technology, but there was nothing delivered at all. I asked for a refund and, after months of follow-ups, they gave me a partial refund—hardly what I was promised. The whole process was frustrating, time-consuming, and they seem to have no interest in supporting their customers once they've signed you up.

No one responds after the onboarding phase, and it's clear they just want your money. Save yourself the hassle and avoid these scammers at all costs!

Our onboarding experience with Bitespeed was genuinely smooth from start to finish. The platform is easy to navigate and brings customer communication and follow-ups together in a way that actually feels organized instead of overwhelming.

The support during setup really stood out — things were explained clearly, questions were answered quickly, and we always felt guided rather than left to figure it out ourselves. Overall, a great experience and a tool that makes staying connected with customers much more manageable day to day.

I had an excellent experience with Bitespeed! Their platform is incredibly intuitive and easy to use, making it simple to manage and scale our operations without any hassle. The features are thoughtfully designed and truly cater to business needs, saving both time and effort.

What really stood out to me was their customer support—responsive, knowledgeable, and genuinely invested in helping us succeed. Any questions or issues we had were resolved quickly and efficiently.

Overall, Bitespeed has been a game-changer for our workflow. Highly recommend it to anyone looking for a reliable and powerful solution!

I was initially sceptical, but BiteSpeed kept offering to help without any pressure. After frustrations with other tools,
I gave BiteSpeed a chance. Their team’s WhatsApp collaboration and support stood out. In just a few weeks, we saw a positive return, far better than with other tools we tried.
We’ve now upgraded, thanks to Sharmi and the team. If you want to get more from your Shopify store, I’d definitely recommend BiteSpeed.