Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and intuitive interface that simplifies campaign management and performance tracking. It features robust automation for WhatsApp marketing, abandoned cart recovery, and customer segmentation, enhancing engagement and sales. The support team is noted for their quick and effective assistance. Its omnichannel capabilities across WhatsApp, email, SMS, and push notifications boost customer retention. Regular updates add new features to keep marketing efforts effective.
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We’ve been using BiteSpeed for over a year now, and it’s been a game-changer for us.
Right from the start, their team has been super supportive and hands-on, making the integration seamless. They keep rolling out new features and improvements, which makes the platform even more valuable over time.
The biggest win for us has been their WhatsApp automation and customer segmentation—it’s helped us retarget effectively and drive solid ROI. Plus, their customer support is honestly the best in the industry.
If you’re looking for a CRM that actually delivers and helps scale your Shopify store, BiteSpeed is definitely worth checking out!
i love the team and the kind of support they bring to you. Marketing on whatsapp and email is very daunting but the team at bitespeed has made everything very approachable and easy to manage. Everyone from Kamna, Yash, Ayush and Vaishnavi have been very kind and helpful to help me setup all the automations and broadcasts. The softwares is also quite well thought out. I was using interakt before which is less intuitive than bitespeed. I really like the small details such as the order history of the customer shown on the right of the chat and integration of everything in one place be it email, whatsapp, or facebook and instagram inbox and comments. i am glad i moved to bitespeed. it is a bit expensive though but well worth it if you have to manage a significant customer interactions each day. highly recommend.
Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing. Pricing is too good.
Bitespeed has seriously elevated our whats app marketing game. Creating and distributing tailored campaigns feels effortless now. The platform’s intuitive UI and ready-to-go templates save us a ton of time, and their support team? Always on it — quick, helpful, and just gets it.
One of the most important things about any product is ease of use and continuous improvement, and that is what BiteSpeed does incredibly well. The product is great and has really helped us in reaching out to our customers and increasing sales. The team is excellent and always ready to help when stuck, without delay. We highly recommend it to anyone in the market for similar services.
We’ve been using BiteSpeed for a while now and it’s honestly been a great experience. The setup was super smooth and the tools are really easy to use, even if you’re not super technical.
We started seeing great results soon after we got our campaigns running. The automation and chat features have made it so much easier to stay connected with our customers across channels.
Also, big shoutout to their support team. They’re always quick to respond and really helpful whenever we have questions. If you're looking to grow with simple and effective tools, BiteSpeed is definitely worth trying.
having a very good experience with the team of bitespeed, this app will help you with complete automation regarding, WhatsApp, email, SMS & push and it also has integration with review and shipping so it takes everything from pre purchase experience to post purchase! one app for all your solutions! nice team they have 24*7 support via chat & call that's makes it an interesting option to choose... hope this review helps!
Bitespeed is truly a must-have app for marketing. We just completed the trial and already subscribed to the their AI plan. We were juggling with multiple marketing apps for different channels & it as was a nightmare to manage. Bitespeed's onmichannel marketing across WhatsApp, email, SMS and Push, is taking the pain away for good. Their social media comment automation & personalized AI replies are another great feature we are exploring & this is already freeing up the team's bandwidth for more important customer communication.
Now, you may find other player in market with more or less similar offerings, but what sets Bitespeed apart is the exceptional team & support. A special mention to Kaushambhi & Niharika for quick on-boarding & for guiding us at every step to make sure we get most out of the platform's potential.
All in all, a highly recommended platform/app for anyone looking for an omnichannel solution for their marketing & efficient customer communication.
BiteSpeed has been an excellent addition to our marketing stack. The dashboard is user-friendly and easy to navigate, with a clear layout that simplifies campaign setup and performance tracking. We especially appreciate the detailed wallet usage breakdown, which helps us monitor and optimize cost efficiency effectively.
The follow-up feature for broadcasts has been a game-changer, allowing us to automatically re-engage users who don’t convert initially, making it a valuable tool for driving additional revenue when used strategically.
The BiteSpeed team, especially Annika and Aditya, have been incredibly helpful, proactive, and responsive throughout the onboarding process, making the transition smooth and helping us unlock the platform’s full potential.
Early results have been strong, and with continued optimization, we’re confident we can scale our performance on BiteSpeed further.
Additionally, BiteSpeed’s Instagram chatbot, popups, bars, spin-the-wheel, and cross-sell flow features open up exciting new opportunities for boosting on-site engagement and conversions.
Overall, we’re very pleased with BiteSpeed and look forward to leveraging it even more for our growth.
We’ve been using Bitespeed for the past 8 mths to streamline our customer retention efforts and handle all our WhatsApp communications, including chatbots, pop-ups, and direct interactions. It’s been a game-changer for our business!
The platform has made it incredibly easy to automate our processes, and the results have been fantastic. What really stands out, though, is the level of support the Bitespeed team provides. They’re always available to guide us and ensure we’re getting the most out of the platform. Plus, they regularly roll out new features that make our customer engagement even more effective.
We’ve seen significant improvements in both customer satisfaction and retention since we started using Bitespeed. Their commitment to innovation and their customer-first approach have made them a reliable partner for us.
Highly recommend Bitespeed to anyone looking to take their customer communication and retention to the next level!