B: WhatsApp Chat, Abandon Cart

The customer support team is terrible, and the product has too many bugs!

The moment you pay for their '3-month subscription', you lose all the tech support from them.

You keep struggling to reach the POCs, to get their tech glitches solved, but it keeps on stacking on a WhatsApp group with 40 other people, where no one cares to respond.

Extremely disappointing experience. They requested partner access to my business portfolio, claiming they would set up WhatsApp marketing messages, but then completely disappeared. After some time, I checked and found my WhatsApp Business account had been restricted within the portfolio. I tried reaching out through their WhatsApp group, but their team never responded. Very unprofessional and unreliable. Would not recommend installing this app.

The product is good, helps with various features, the pricing can be a bit affordable , rest team is supportive and quick to resolve things

I have been using Bitespeed since November and they have helped me alot. The communication has always been fantastic and they have always guided me the right way. My ROAS is good and massively improved since switching.
The onboarding was helpful and they set up all my flows, importing them from my original platform.
They get back to me quickly and are always there to help when needed.

ABSOLUTE SCAM - KEEP AWAY. Whatever you do do not go with these. They will sign you up and then try to charge you more saying they need more money from you. I am a tiny shop. Also they hijack your Whatsapp number and ignore any messages to get the number off their system. BE WARNED ABSOLUTE SCAMMERS. I am reporting to Shopify to remove them.

Beware of these thieves!
I had an absolutely terrible experience with BiteSpeed. They automatically debited money from my bank account without proper authorization, and when I reached out to them, they gave me nothing but false promises. They completely avoid taking responsibility for anything they claim they offer.

Their "AI" services? Non-existent. I was sold on the idea of cutting-edge technology, but there was nothing delivered at all. I asked for a refund and, after months of follow-ups, they gave me a partial refund—hardly what I was promised. The whole process was frustrating, time-consuming, and they seem to have no interest in supporting their customers once they've signed you up.

No one responds after the onboarding phase, and it's clear they just want your money. Save yourself the hassle and avoid these scammers at all costs!

I had an excellent experience with Bitespeed! Their platform is incredibly intuitive and easy to use, making it simple to manage and scale our operations without any hassle. The features are thoughtfully designed and truly cater to business needs, saving both time and effort.

What really stood out to me was their customer support—responsive, knowledgeable, and genuinely invested in helping us succeed. Any questions or issues we had were resolved quickly and efficiently.

Overall, Bitespeed has been a game-changer for our workflow. Highly recommend it to anyone looking for a reliable and powerful solution!

I was initially sceptical, but BiteSpeed kept offering to help without any pressure. After frustrations with other tools,
I gave BiteSpeed a chance. Their team’s WhatsApp collaboration and support stood out. In just a few weeks, we saw a positive return, far better than with other tools we tried.
We’ve now upgraded, thanks to Sharmi and the team. If you want to get more from your Shopify store, I’d definitely recommend BiteSpeed.

Review from Team Bohairmia – BiteSpeed WhatsApp Marketing

We’ve had an excellent experience using BiteSpeed for our WhatsApp marketing at Team Bohairmia. From day one, the platform has been intuitive, reliable, and incredibly effective in helping us connect with our customers in a more direct and meaningful way.

What really stands out is how seamless it is to create campaigns, automate flows, and personalise messaging at scale. The engagement rates we’ve seen through WhatsApp have far exceeded traditional channels, and BiteSpeed has made it simple to track performance and continuously improve our approach.

The customer support has also been outstanding — responsive, knowledgeable, and genuinely invested in helping us succeed. It feels like we’re working with a partner rather than just a service provider.

Overall, BiteSpeed has become a key part of our marketing strategy, helping us drive stronger relationships, increase conversions, and deliver a better customer experience. We highly recommend it to any business looking to maximise the power of WhatsApp marketing.

— Team Bohairmia

Had a very bad experience with them,

On ther whatsapp group created by them, follow-up, they had more than 15 peopel and when in trouble, no one helped out. Great product, but bad support and team