Reviews (323)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, particularly through automated features like abandoned cart recovery that boost sales. It's easy to use and integrates smoothly, offering CRM, marketing, and omni-channel capabilities across various platforms. The support team is noted for their responsiveness and helpfulness. Regular updates add new features, maintaining the app's functionality and relevance.

March 20, 2025

We have been using Bitespeed for our clothing brand since the last 6 months to connect , market and address our customer queries. Bitespeed has proven to be a great & all encompassing CRM tool that is very user friendly and has been designed intuitively to a D2C business needs.

It helps us manage all our communication platforms seamlessly in an organised manner all in one place like no other tool ...

KUSHNI
India
6 months using the app
March 28, 2025

I've had a great experience using Bitespeed. The platform is super easy to use, especially when setting up journeys and broadcasts. Their support team—they’re always helpful and quick to respond. Plus, Bitespeed offers some really cool features that I haven’t seen on other platforms. Overall, it’s been a smooth and positive experience.

TANN TRIM
India
6 months using the app
March 27, 2025

Amazing service and great team! They have guided us from the start of our partnership and till date, the service has been exemplary. Bitespeed interface is very user friendly, has all the required features and more and our team was able to adapt to it almost immediately.

Only good things to say here!

Great founder, great app and a wonderful team!

Unniyarcha
India
11 months using the app
March 3, 2025

We have tried many retention tools in the past, which i believe every D2C brand does till they find the right fit. Bitespeed is doing an excellent job, and i feel our hunt ended here.
Happy and Satisfied

Honestly, their dashboard has a lot of room for improvement, but their team is doing an extraordinary job, which I feel matters the most.
On prompt replies and assistance in everything, from ...

Label Aarna
India
9 months using the app
March 6, 2025

Absolutely loving Bitespeed! This app has been fantastic for managing our WhatsApp Business and email marketing effortlessly. The user interface is intuitive, and it's genuinely made customer engagement smoother and more effective.

A special shoutout to Divyam, our Account Manager, who has been incredibly supportive and proactive. Divyam always goes above and beyond, ensuring we get the most out ...

showoff
India
8 months using the app
March 21, 2025

BiteSpeed has significantly improved the way we interact with our audience! Their platform offers smart solutions that make communication effortless and highly effective. The ability to re-engage visitors and nurture potential buyers has led to better conversions. A special mention to Aditya who has been incredibly supportive, always available, and quick to resolve any concerns. The team ...

Rabyana Design
India
4 months using the app
March 27, 2025

We’ve been using BiteSpeed for a while now, and it’s made a noticeable difference in how we connect with our customers. The interface is clean and easy to use, and the Smart Sender feature has really helped improve our message delivery on WhatsApp—often boosting it by 30–50%.

The abandonment flows have brought in great results, and we love how personalized the campaigns can be. One thing that ...

midorihomes
India
About 1 month using the app
March 11, 2025

¡Excellent tool for retention and conversion!

Bitespeed has been an incredible solution for optimizing customer communication through WhatsApp. It has allowed us to recover abandoned carts, launch strategic campaigns, and effectively improve our retention rate.

The platform is easy to use, and their support team is exceptional. A special thanks to Suhasini, who is always attentive to ensure we ...

L'Occitane Panama
Panama
3 months using the app
March 24, 2025

BiteSpeed is a powerful platform that seamlessly integrates with our store and continuously evolves with new features to enhance WhatsApp marketing and streamline processes. Their omnichannel capabilities, across WhatsApp, email, SMS, and Push, have significantly improved customer engagement and boosted our revenue. With journey automation and smart customer segmentation, we’ve been able to ...

WishLuck
India
6 months using the app
March 20, 2025

I have been looking for a good WhatsApp automation platform, and I’m really glad I found Bitespeed. Their customer support is excellent, always going the extra mile to solve any issues or queries we have. Ritesh has been super helpful right from the onboarding and has been quick to resolve all our questions.

Apart from the automations, I also really like their chatbot feature—it works really well ...

Solacely
India
About 1 month using the app