Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited October 7, 2025

If I could recommend someone for receiving a raise, it would be hands down Jessica. She was super helpful, patient and very knowledgeable and she also made it easy for me to understand what I wanted and what I could do with the app! Keep up the amazing work you do!

Update: 03Jun2025 | Today I received help from Leo. The session was over 2 hours long as I had a couple of meetings during it, but Leo was very patient, kind and really helpful. I was able to solve all of the issues I was having. Definitely a 10/5 stars here. Thank you Leo!

Update: 04Jun2025 | Kristine was reeeaally helpful and she was very patient as well. I don't know what they teach them in the Zapiet Customer Service, but I gotta admit this is the best customer service support I have ever received anywhere, BY FAR! Kristine keep being the awesome person you are! Thank you for all the clarifications and all the help!

Update: 07Sept2025 | I was having an issue with my Zapiet app, due to some changes Shopify made in our plan. Jessica was kind enough to help me get to the bottom of the issue and I'm working on a fix right now. Thanks Jessica! You're awesome!

Excellent Florists
United States
Almost 5 years using the app
Zapiet replied March 21, 2025

Hi Vanessa,

I am so touched by your review...thank you so much!

It was such a pleasure chatting with you and helping to explain different aspects of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,

Jessica