Zapiet ‑ Pickup + Delivery
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,881)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this is a reliable, user‑friendly solution for managing local delivery, pickup, and shipping, including complex rules, zones, and fees. They like the clean, professional interface and bilingual support. Many note it saves time, works well with other apps and themes, and is regularly updated. Support is frequently praised as fast, patient, and hands‑on, with agents fixing issues directly in their stores.
Refine
-
By rating
It took some time and several agents covering the chat was helpful they did seem to seamlessly tap in where the other left off. I was a bit frustrated with the switching at first thinking it would cause more delays to results. your team in this instance was very good at resolving the issues. Also, it was helpful to be able to upload mp4 to the chat rather than just screen shot. Thank you for your help today resolving the delivery fee issue on the website and the POS of our shopify store.
Zapiet helps our bakery coordinate preorder pickups through our online store. Their support team is always helpful, and recently their agent Sri helped us with some serious setting updates after we upgraded to Shopify Tax. Really glad to have their support!
The initial process was frustrating, I take some blame due to my lack of sleep. The Zapiet team reached out, set up a zoom meeting and Stefane walked me through everything! Great support. I look forward to being able to offer delivery to all my customers through Zapiet!
Hi Paul,
Thank you so much for not only writing this awesome review, but for giving us the opportunity to connect with you and help iron out the setup.
If you ever have any questions or need a helping hand, you can count on our team!
Cheers,
Stephane
Great support, Pavlo was able to help us with a Last Mile Delivery troubleshooting session and this app continues to perform exactly as we need.
Very fast response to the issue we were facing. Very professional service.
Sandy was a massive help when we were running into major issues with integration with other apps. She was quick and super friendly. Thanks a ton!
Customer Service is first rate! The "bot" was very helpful - and live humans entered quickly when I needed more.
Very good customer service help, Genesis was kind and patient. Thank you!
Billy was super helpful, quick and to the point!
Pavlo was great and helped get things fixed very quickly.
