Zapiet ‑ Pickup + Delivery
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Reviews (1,600)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for improving delivery and pickup efficiency, particularly praising its ability to manage complex delivery schedules and multiple locations. They appreciate the free plan for basic needs and seamless Shopify integration. The support team is noted for their responsiveness and professionalism, even on weekends, enhancing merchant satisfaction. Merchants consistently report long-term satisfaction and ease of use, positively impacting their business operations.
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Reported a translation glitch at checkout and it was resolved in just one day. Fantastic! I’ve been a loyal user since 2020 and it’s great to see the app constantly improving.
Hello Jayden,
Thank you so much for the kind review. We’re really happy to know you’ve been with us since 2020 and truly appreciate.
Please feel free to reach out anytime if you need help in the future. We’re always here for you, 24/7.
Warm regards,
Rutvik
Rutvik provided invaluable support in troubleshooting and fixing a critical shipping rate issue during the launch of our latest market.
Hello Leilan,
Thanks so much for the feedback, really means a lot! Glad I could help fix the shipping rate issue. If you ever need anything, just drop us a message, and we’ll be happy to help.
Regards,
Rutvik
Amazing support as always, I've had Zapiet on my website for about 5 years now and not only the app works great but their support is always on point whenever there is any issue, even on weekends!
Hi Lucas,
I truly appreciate you taking the time to leave such a fantastic review. Your feedback is incredibly encouraging. If there’s ever anything else I can help you with, I’m just a message away.
Sincerely,
Rutvik
Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!
Hi Caroline,
Thank you so much for the lovely review! I truly enjoyed working with you as well.
It means a lot to hear that our Zapiet - Pickup + Delivery app is working so well for your florist needs, and that I’ve been able to provide helpful, knowledgeable support.
If you have any questions, please don’t hesitate to reach out.
Warm regards,
Jessica
Jessica provided excellent support. Her "stick-to-it-ness" and knowledge of the app helped us solve a difficult problem and stop a series of fraudulent attacks on our site.
Thank you very much Jim for your kind words and for taking the time to leave a review, I really appreciate it!
You know where to reach us if you have any questions or need any further assistance.
Warm regards,
Jessica
This app is awesome! Using this in combination with the Rates by Distance app has finally allowed us to offer local delivery to our customers fairly.
After spending hours going around in circles trying to make certain parts work, I finally reached out to support, and they were so incredibly helpful, even fixing some issues I hadn't realized were there!
Having quality support makes a big difference, and their support is top-notch!
Hi there!
Thank you so much for your wonderful review. It was truly a pleasure to assist you with the app. Remember, if you ever need a hand, we're always here to help. Just reach out anytime!
Best regards
Betty
Betty is extremely helpful, she is willing to list and help me to tackle the operation issue as fast as she can. Furthermore, she helped me to investigate the checkout process to understand the operation is smooth and the setup is accurate
Hi Louis!
Thank you so much for your wonderful review. It was truly a pleasure assisting you with the app today. If you ever need any help, please don’t hesitate to reach out to us anytime. We’re always here for you!
Best regards
Betty
Zapiet basically runs the backend of my operations. Support is fast and effective -- they usually revert within a minute which helps with business critical issues. Thanks always Team (Jessica & Nandita)
Hi James,
Thank you very much for your kind review!
We are both very happy to have helped you and your store with our Zapiet ‑ Pickup + Delivery app.
If you have any questions or need any further assistance, please do not hesitate to send a message.
Warm regards,
Nandita & Jessica
We have been using this app for over a year and we love it and it makes delivery and checkout easy with custom rates and zones. Sri was very helpful when I asked for support. Thank you!
Hi Allison
Thank you so much for the wonderful review!
It truly means a lot to hear that Zapiet has been supporting your business for over a year. I’m really happy I could help make things a little easier for you today.
If you ever need assistance again , I’m always here to help.
Thanks again for taking the time to share your experience!
Best,
Sri
The support team has been incredible in helping resolve some issue that came up with the app and my Shopify setup. Between Betty & Pavlo, they were both so amazing at helping me figure out the conflicts I had with my store and now it works seamlessly. Thanks for the help and for making my life just a little easier. Jessica also was able to help resolve some additional changes that needed to be made and she did it so quickly and perfectly, she even stayed after her shift was over to help complete the request I had! Everyone is so helpful! Allan was extremely helpful today too!
Hi Ivette, thank you so much for your kind words. It is always gratifying to know I was able to help.
Best wishes,
Allan