Reviews (1,724)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup, enhancing customer experience and streamlining operations. They praise its intuitive, customizable backend and flexibility in delivery options. Its reliable performance, seamless Shopify integration, and exceptional customer support through live chat and email are also highlighted as major benefits, making it a dependable choice for handling delivery services.
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Stephane provided us with excellent service and was able to get our local delivery back up and running. He also took the extra step to make some great recommendations to help our user experience and overall functionality. 5 stars!
Hi,
Thank you so much for taking the time write such an awesome review!
It was a pleasure to help with the rates at checkout and to offer some advice to better improve the ...
If I could recommend someone for receiving a raise, it would be hands down Jessica. She was super helpful, patient and very knowledgeable and she also made it easy for me to understand what I wanted and what I could do with the app! Keep up the amazing work you do!
Hi Vanessa,
I am so touched by your review...thank you so much!
It was such a pleasure chatting with you and helping to explain different aspects of our Zapiet - Pickup + ...
This app lets you set up multiple pickup and delivery options for your products. The thing I like the most is how helpful the support assistance is. They are quick to put a real person in the chat, if you're not understanding the help articles they send (which are also quite helpful), and the real human that you talk to actually takes the time to understand your business to help you create the ...
Hi Blair,
I just wanted to say a big thank you for taking the time to leave us a review! It's always a pleasure to help, and I'm glad we could get everything cleared up.
If ...
We use this app across all our stores as we use multiple carriers and different delivery days for each. Easy to use, works perfectly for us, has majorly improved our customer experience, and their support is always very helpful when we come across issues or need to see how it can integrate with apps we add on.
Hi Georgia,
Thanks so much for your awesome review!
We're really glad that you find our Zapiet - Pickup + Delivery app user-friendly, that it's working perfectly for your ...
A supremely useful app. We mainly use the scheduler feature but it's essential for our shop. This group has easily some of the very best customer support as well, so if you have questions or any issues you can expect personable, considerate and thorough support pretty much any time of day. Really great!
Hello Wyatt,
Thank you so much for taking the time to come write this lovely review !
It has been a pleasure to discuss with you, and your suggestions and feedback are ...
Zapiet is an absolute game-changer for managing pickup and delivery on Shopify! The app is incredibly powerful and packed with features, covering almost everything we need right out of the box. Its flexibility and functionality make it an essential tool for our business.
What truly sets Zapiet apart is their amazing customer support. The entire advisors are extremely responsive, knowledgeable, ...
Thank you so much for your wonderful review! We're thrilled to hear that Zapiet has been a game-changer for your business and that our features align well with your needs.
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Jayne was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience.
Thank you so much for taking the time to leave a review; it was a pleasure helping you!
If you have any other questions down the road, please do not hesitate to send us a ...
The Zapiet - Pickup + Delivery app is essential to my store, and I continue to be happy with the functionality and customer service. The team is responsive and incredibly helpful - I recently dealt with both Gabriel and Betty, and they were quick to escalate and resolve my integration issue. Overall, the app makes the day-to-day functioning of my business so much easier and saves a lot of back ...
Hi there!
Yay! Thank you so much for your kind words! It was our pleasure to help you set up the Zapiet - Pickup + Delivery app. Feel free to reach out anytime—you’re always ...
Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)
Hi Sue!
It absolutely made my day to read your review - thank you so much! It was my pleasure helping, and I'm really glad we were able to pinpoint and resolve the issue so ...
Really happy with my experience of the support! 10/10 recommend to anyone who needs help with fixing something in the app. Thanks to Pavlo, my site was up and running again in no time!
Hi Rasmus,
I appreciate your feedback, it's been a pleasure to read it!
I am happy to know my assistance was quick and effective, don't hesitate to reach us for any help!
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