Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,600)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

September 12, 2024

Kitty has been really helpful trying to resolve an issue keeping us updated along the way. Great service, keep up the good work!

Urban Tropicana
United Kingdom
Almost 2 years using the app
Zapiet replied September 20, 2024

Hi Lewis,

Thank you so much for taking time to leave us a lovely review. It was a pleasure working with you to isolate the issue on your store and I appreciate your patience while the development team worked to resolve it.

Please do not hesitate to reach out in future if there is anything else we can assist you with.

Best wishes,

Kitty

November 10, 2024

Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it

simplyfrench
United States
5 months using the app
Zapiet replied November 13, 2024

Hi Review team here is Kristine's reply:

Hi Emmanuelle,

Thank you so much for the 5 star review! 🤩

I greatly appreciate you! 😍 It was indeed a pleasure helping you with your store. Always remember that we're always here for you, Emmanuelle!

Take care & Stay safe! 🌺
Kristine

November 15, 2024

They help me to solve my issue very quick and easy. Thanks

Menta Flores 🇲🇽
Mexico
Over 3 years using the app
Zapiet replied November 18, 2024

Hi there,

Thank you so much for your review! I was pleased to help with Zapiet - Pickup + Delivery - I'm so happy everything worked! Please never hesitate to reach out to us if you need anything else. We are always here to help!

Have a wonderful day! :)
Anggy

October 10, 2024

App does what it should. The support is exceptionally good, very helpful and solution-oriented.

Lindner Entwicklung
Germany
Over 1 year using the app
Zapiet replied October 14, 2024

Thank you for your kind review!

We're glad to hear Zapiet - Pickup + Delivery is working well for you and that our support team has been helpful. We're always here to assist and appreciate your feedback!

- Sandy

October 29, 2024

Great customer service from Krystabel, assited me in finding a fix for a significant problem even after I had given up on one.

City Bakers Collective
Canada
Over 1 year using the app
Zapiet replied October 31, 2024

Hi Alysa,

Thank you so much for taking the time to share such a thoughtful review! It was truly a pleasure helping you, and we’re thrilled that we could find a solution without the hassle of a new integration. 😊

If you ever need assistance in the future, don’t hesitate to reach out—we’re always here for you!

Warmest regards,

Krystabel

September 23, 2024

Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.

STORE TO DOOR
Australia
Almost 4 years using the app
Zapiet replied September 25, 2024

Hi George,

Thank you so much for taking the time to leave a review! It was a pleasure assisting you with our Zapiet - Pickup + Delivery app and resolving the order issues you encountered.

If you need any further help, feel free to reach out to our team. We're always here to support you!

Warmest regards,

Krystabel

October 15, 2024

The support was super helpful and was able to resolve my issue. Great job!

Holon Kosher Foods
United States
Over 1 year using the app
Zapiet replied October 22, 2024

Hi Joseph!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support helpful and I was able to set up your rates correctly!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

August 14, 2024

Jeanette was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!

Shady Brook Farm
United States
Over 4 years using the app
Zapiet replied August 19, 2024

Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you!

- Jeanette

August 27, 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
United States
About 1 year using the app
Zapiet replied September 1, 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

September 19, 2024

Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!

The Meat House Market
United States
Over 6 years using the app
Zapiet replied September 22, 2024

Hi Scott,

Thanks a lot for the awesome review!

I'm glad I was able to help with your rates while working with you on upgrading your setup. If anything ever comes up, we'll be there for you and happy to help

-Steph