Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
Refine
-
By rating
Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur
Hello Hannah,
Your kind words about our service and app mean the world to us. Please know that we are always here for you if you ever require any further assistance.
All the best,
Sandy
jeanette was quick and great to deal with. thank you!!!
Thank you, Terri!
I truly appreciate your kind words. It was a pleasure assisting you, please let us know if there's anything else we can do for you. It is always our pleasure to help!
Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.
Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️
Remember, we're always here to help!!
Cheers,
Manuel.
Thanks for the great customer service today! Appreciate it!
Hi there,
Thank you for taking the time to leave such a fantastic review! I am delighted that I could help you and make your support experience a positive one.
Please feel free to contact us anytime if you need any further assistance.
Best wishes,
Diego
very helpful, solved my problem! happy day! thank you so much and Merry Christmas
Reply updated 18 Dec 2024:
Hi Elias,
Thank you so much for taking the time to write such a wonderful review
It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!
Wishing you a lovely holiday season,
-Steph
----------
Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!
-Anggy
Super helpful! Wouldn't be able to have my site working properly without their help!
Thank you very much for taking the time to leave a review, it's very much appreciated!
I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.
Hey there,
Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.
If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!
Cheers,
Kristine
Quick and easy resolution to our issue! Very helpful and responsive!
Thank you Denielle for taking the time to leave such a nice review!
I was happy to help and make sure that our Zapiet - Pickup + Delivery widget was embedded on your theme and present on your cart page, along with a few other tweaks.
If you have any questions or need any further assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Jessica was very helpful in resolving my concerns as it relates to my theme and updates.
Hi Ashley,
Thank you very much for taking the time to leave a review!
It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget.
Please do not hesitate to reach back out if you have any questions or need any further assistance.
Warm regards,
Jessica
Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.
Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.