Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,694)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!
Hi!
Thank you so much for your review!!
We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.
...
Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.
The team continuously and thoroughly work at solving issues for us which has been a great help!
17 Jan 2025:
Hi Graeme,
Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :)
If you ever ...
Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.
Hi Sandra, thank you for the kind words! 😊
I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.
We're always here to support ...
Thanks for the great customer service today! Appreciate it!
Hi there,
Thank you for taking the time to leave such a fantastic review! I am delighted that I could help you and make your support experience a positive one.
Please feel ...
Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur
Hello Hannah,
Your kind words about our service and app mean the world to us. Please know that we are always here for you if you ever require any further assistance.
All ...
very helpful, solved my problem! happy day! thank you so much and Merry Christmas
Reply updated 18 Dec 2024:
Hi Elias,
Thank you so much for taking the time to write such a wonderful review
It's always great to hear such positive feedback from our ...
Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.
Hey there,
Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional ...
Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.
Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so ...
Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.
Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.
Jessica was very helpful in resolving my concerns as it relates to my theme and updates.
Hi Ashley,
Thank you very much for taking the time to leave a review!
It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - ...