Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,600)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

November 14, 2024

We had so much help from Manuel today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Manuel

Woodbourne Deli
Isle of Man
8 months using the app
Zapiet replied November 19, 2024

Hi Dave,

Thank you for taking the time to write this review, it helped me a lot that from the beginning you were very clear on what you needed 🙂

I hope you and everyone on Isle of Man have a happy holiday season,
Manuel 🎄

October 31, 2024

Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.

Old Salt Co-op
United States
30 days using the app
Zapiet replied November 6, 2024

Hi,

Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.

Best wishes,

Zapiet team

November 8, 2024

I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up.

I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.

Negash Coffee
Canada
8 days using the app
Zapiet replied November 11, 2024

Hi Jessica,

Thank you so much for your kind review!

It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you!

Warmest regards,

Krystabel

September 16, 2024

I've just installed the app and had Jeanette from Zapiet help me set it up properly.
If the app runs as well as the amazing customer service then I imagine I'm going to be very happy!

Gujarati Rasoi
United Kingdom
4 months using the app
Zapiet replied September 18, 2024

Thank you for the wonderful feedback! I'm delighted that you had a positive experience with the setup. If you have any more questions or need further assistance, feel free to reach out. I’m confident you'll love using the app as much as you enjoyed our service! ❤️

-Jeanette

November 7, 2024

Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.

Andrew's Cheese Shop
United States
About 1 month using the app
Zapiet replied November 11, 2024

Hi Emma,

Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Have a great day!
Angelo

November 14, 2024

Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min

Tipton & Hurst
United States
About 1 year using the app
Zapiet replied November 19, 2024

Hi there, this is Manuel!

Thank you so much for your 5-star review!
I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving!

Happy Holidays,
Manuel 🎄

October 3, 2024

Jeanette was very helpful in troubleshooting my issue.

Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.

The Van Mart
United States
7 days using the app
Zapiet replied October 8, 2024

Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help!

-Jeanette

August 5, 2024

Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.

Blume Haus Fine Flowers
United States
Over 6 years using the app
Zapiet replied August 7, 2024

Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for sharing your experience!

-Jeanette

August 10, 2024

I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.

FLOWERFUL
United States
Over 5 years using the app
Zapiet replied September 8, 2024

Hi,

Thank you so much for your amazing feedback!

I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We look forward to supporting your business for many more years to come! If you ever need anything, we're always here to help.

Warm regards,
Pavlo

November 2, 2024

Pavlo was incredibly helpful and took the time to explain everything to me. Much appreciated!

Gourmet Gannet
New Zealand
Over 4 years using the app
Zapiet replied November 5, 2024

Hi,

Thank you so much! :) I’m glad I could help and provide the clarity you needed. It was a pleasure assisting you! You are welcome to reach us any time.

Warm regards,
Pavlo