Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

February 29, 2024

Great service. Quick and efficient

Kenai-Red Fish Company
United States
3 months using the app
Zapiet replied March 3, 2024

Hi Allison,

Thanks for the stellar review 🤩

We're delighted to know our support for Zapiet - Pickup + Delivery was quick and efficient for you.

If there's anything more you need, feel free to give us a heads-up.

Cheers,
Klaudia

November 14, 2023

Jessica was a huge help in setting up Zapiet on my online store. She worked with me over two days to get things set up correctly and was extremely responsive. Thank you, Jessica!

Shop CBD Kratom
United States
Over 3 years using the app
Zapiet replied November 16, 2023

Hi David,

Thank you very much for taking the time to leave such a lovely review

It was my pleasure working with you to set up your store with our Zapiet - Pickup + Delivery app and all if the different features, including the distance validation via zip codes and rates.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

December 7, 2023

I've been using this for a year now and haven't encountered any problems. Their support is very helpful and responsive to all of my inquiries.

Mega Q Mart Online Palengke
Philippines
Almost 2 years using the app
Zapiet replied December 14, 2023

Hi there!

Thank you so much for your kind words!

We truly appreciate your feedback and are delighted to hear about your positive experience with our app.

If you ever need any further assistance, please do not hesitate to reach out to us. We are always here to help.

Warm regards
Betty

January 26, 2024

Easy set up to handle our delivery and pick up and customer service was great!

stem & vine
United States
14 days using the app
Zapiet replied January 29, 2024

Hi Brianne,

Thank you for taking the time to leave a review

It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

January 18, 2024

Great app and customer service!

Ruby Violet Ice Cream & Sorbet
United Kingdom
Almost 2 years using the app
Zapiet replied January 21, 2024

Hi Lisa,

Thank you for taking the time to leave a review, it is very much appreciated

It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

February 18, 2024

Ett utmärkt komplement till shopify när du har leverans av varor på särskilda dagar/ tider eller platser. Dessutom en enastående service! Tänk att få hjälp på 10 minuter en lördag kväll.

Isfisk
Sweden
About 2 years using the app
Zapiet replied February 25, 2024

Hello Ingela,

I am happy to hear that you not only find our app useful, but are also satisfied with our service and support.

You are definitely welcome to message us any time you need our assistance. Thank you for being with us!

Warm regards,
Pavlo

December 5, 2023

Great app with excellent support team who are always fast!
Would recommend

Les Poissonneries Odessa
Canada
About 1 year using the app
Zapiet replied December 7, 2023

Hi Francois,

And thank you very much for taking the time to leave us a such as wonderful review.

I'm glad we were able to provide you with the help you needed and that your experience was such a positive one!

We will strive to continue to offer the best products and best support

Steph

November 8, 2023

Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))

Via Lactea PR
United States
About 3 years using the app
Zapiet replied November 10, 2023

Hi there,

Thank you so much for taking the time to leave a review

It was my pleasure helping you to get everything up and working for you and your customer's with our Zapiet - Pickup + Delivery app.

Any other questions, please do not hesitate to reach out.

Cheers,
Jessica

March 18, 2024

AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10

Paw Paw Patisserie
United States
1 day using the app
Zapiet replied March 20, 2024

Hi and thank you so much for leaving such a great review!

We will continue to work hard to earn the good things our merchants say about our team and our products

And if you ever need any help, you know we'll be there to help,

Steph

Edited April 12, 2024

Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.

Iggy's Bread Down Under
Australia
About 1 month using the app
Zapiet replied December 21, 2023

Hi there,

I appreciate you taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

All the best,
Jessica