Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,536)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration of pickup and delivery options, enhancing business operations with features like postal code integration and customizable shipping types. It's praised for its ease of setup and use, with exceptional customer support noted, particularly staff members Jessica, Stephane, and Jayne, for their responsiveness and helpfulness. Merchants appreciate the app's robust features and consistent performance, often noting improvements over time, making it a top choice for managing complex shipping needs.

December 16, 2016

The Store Pickup widget looks and works great. Support was very quick and responsive to a small speed bump I encountered while integrating it into our website. HIGHLY recommend to any retailer with brick and mortar locations.

Willy Jays
United States
8 months using the app
January 7, 2020

I use this app to allow customers to check delivery eligibility before they place an order. I absolutely recommend this app. Thank you Sandy and Steph for your excellent customer service!

Nancy

Nancy & Stella Bakery
United States
8 days using the app
July 19, 2016

Installed the app and realise it has some issue with the country Laos. Then the support team Andy and Sam went the extra mile for our shop to update their system and make every works perfectly. The app itself is AWESOME as well. Easy to use, easy to maintain and no hassle. Two Thumbs Up for them and highly recommended!

Prettyeasy
Laos
8 months using the app
Edited May 5, 2016

Wonderful support and the perfect app for my home business!! I use it for local pick-up at my house for my handmade craft company, that way I save tons of time not worrying about coordinating the logistics of a pick-up, which gives me time to do other things. I would be lost without this app!!

Breelee Boutique
Canada
8 months using the app
November 30, 2021

Took a while to get it up and running but Jessica is the bomb. She made it happen for us.. You can customize it pretty slick. And for that reason, we love it.

Laurel's On Whyte
Canada
6 months using the app
Zapiet replied December 1, 2021

Hi there,

It was my pleasure chatting with you and helping you set up your store.

Thank you for your kind words and review.

If you have any other questions down the road, please do not hesitate to send us a message.

Best wishes,

Jessica

July 7, 2015

Just finished setting up my In Store Pick Up app and what a great app it is. I have several farmers markets where we only attend on a weekly basis and I can select just the day that I'm there for my customers to collect their orders. This is exactly what I've been looking for for a long time. Its very easy to set up and Andy in support was great, he even updated my checkout page to the latest version. This company knows what great service really is. Great work guys.

Leigh Essex UK

Leighs Fine Cheeses
United Kingdom
8 months using the app
October 5, 2018

I love this app! It is great, and easy to use. The support team is great at quickly resolving any issues I have setting it up as well! HIGHLY Recommend!

Wakanda Kava
United States
7 days using the app
June 9, 2017

Andrew had the quickest response time and was the most helpful ever! Without their customer support my site would never look and work as good as it does!

Live Tribal
United States
8 months using the app
March 17, 2022

Strongly recommend it to someone who wants to run an online store seriously. 1. Very clear instructions/ user manual provided, Not only general instructions on setting up the app but also a lot of details that will be encountered in use. 2. Their customer support is responsive and able to provide effective solutions 3. This app offers a lot of functionality which is presented by a clear, easy to use module

SJS Bento
Singapore
7 days using the app
Zapiet replied March 18, 2022

Hi Rick,

Thank you for your review! It was my pleasure to work with you on configuring your products for pickup/delivery.

Best wishes,

Bogi

August 16, 2023

We used to have a calendar app that wasn't connected to Shopify's checkout. So customers had to choose the delivery method twice, at the cart page and at the checkout. This was very confusing and customers would often choose one method at the cart and a different one at checkout.
With Zapiet this doesn't happen, when customers select one delivery method, it carries to the checkout.
The support I received was amazing, everyone was very helpful and I managed to install it without having to pay someone to do it. It's easy to set up and use.
Special thanks to Klaudia!

The Cookie Box
Australia
7 days using the app
Zapiet replied August 18, 2023

Hi Gabi,

Thank you for sharing your feedback! We're delighted that Zapiet has streamlined the delivery process for your customers and that you're happy with the helpful support of our team. If you ever need further assistance, don't hesitate to reach out.

Thank you for choosing Zapiet for your pickup and delivery needs!

Cheers,
Klaudia