Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,536)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration of pickup and delivery options, enhancing business operations with features like postal code integration and customizable shipping types. It's praised for its ease of setup and use, with exceptional customer support noted, particularly staff members Jessica, Stephane, and Jayne, for their responsiveness and helpfulness. Merchants appreciate the app's robust features and consistent performance, often noting improvements over time, making it a top choice for managing complex shipping needs.

May 24, 2022

This app is exactly what we have needed for a very long...wish we would have found them last year, before we spent thousands on a Shopify Expert.

Dana Shortt Gourmet and Gifts
Canada
About 1 month using the app
Zapiet replied May 26, 2022

Hi Sarah,

Thank you so much for the lovely reviews!

It really was a pleasure working with you to get Store Pickup + Delivery and Delivery Rates by Distance working together for your store.

You have worked incredibly hard to make sure the change over was flawless, I hope you can sit back a bit now and let that pay off now!

We are for should you need anything else,

Wishing you all the best,

Kitty

October 26, 2016

A fantastic app for anyone who would like to deliver their goods on their own! I was able to customize my delivery schedule to my convenience and to that of my customers. The integration was easy and smooth!
The support of the zapiet team- Sam and the others there- are phenomenal. They are quick, takes the pain to help you understand exactly how things work and help you out at any point throughout.
A fantastic team and a great product. I highly recommend this to anyone who would like to give the option of store pickups and local deliveries on their own, to their customers.
Cheers,

The Petrichor Store
India
About 1 month using the app
May 20, 2021

the customer service for this app is amazing. Jessica helped me immensely and I would not have the app running like it is without her

Tonya's Treasures Inc.
United States
About 1 month using the app
Zapiet replied May 24, 2021

It was really great chatting with you and my pleasure.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,

Jessica

September 22, 2020

Really great support from the Zapiet team, I would 100% recommend this app. It's a little tricky to set up but the support team is very helpful and has wonderful guidance for all of your questions.

Jason Bakery
South Africa
About 1 month using the app
Zapiet replied September 23, 2020

Hi Guys,

Thank you so much for recommending our app!

I am delighted to hear that you had a great experience both with our app and with our amazing support team.

If we can help you with anything in the future just let us know, we are always happy to help :)

- Ronan

Edited April 30, 2020

5* Service and App, these guys got the problems I had sorted asap even with this 'Rona BS going on!! Big shoutout to Robert.

Swimcare
Australia
About 1 month using the app
September 7, 2020

I used Zapiet mainly to be able to do local delivery within a radius of our central kitchen. Really working well and the customer service team has been really fantastic (ie fast, friendly and knowledgable) to help me set it up properly on my site. I really want to thanks Sandy who helped me out.

Delidoor
Australia
About 1 month using the app
Zapiet replied September 9, 2020

Hey guys,

Thank you so much for leaving a wonderful review!

I am so glad to hear that our app is working well for you and that you had a great experience with our support team.

If there is anything we can help you with in the future just let us know, we are always happy to help :)

Have a great week!

Kind regards,

Ronan

August 23, 2018

This app is amazing, does exactly what we require, and the customer service and support is second to none! Thanks so much!!

Northside Flower Market
Australia
About 1 month using the app
June 2, 2022

We are currently testing the APP and we've had some hiccups but Zapiet support has been responsive and insightful.

DÔEN
United States
About 1 month using the app
Zapiet replied June 3, 2022

Hi Rudy,

Thank you for leaving a review, it is very much appreciated.

It has been my pleasure to help you over the last few days via live chat, screen sharing sessions and email.

Best wishes,
Jessica

December 11, 2021

This app is great and the support team is super helpful - it does pretty much everything we need it to do for local delivery & pickup!

Quince Flowers
Canada
About 1 month using the app
Zapiet replied December 21, 2021

Hi Stéphanie,

Thank you so very much for leaving such a lovely review for our Zapiet - Pickup + Delivery app

It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

Edited August 1, 2020

super helpful! I have contacted many app / shopify support, you guys are by far the most responsive and most helpful. thank you so so much for your help! please stay safe and healthy!!

The Cakery HK
Hong Kong SAR
About 1 month using the app