Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,298)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.
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Wonderful app, wouldn't be without it. Great support team too!
Hi James!
Thank you for your review! I was happy to help, and it's great that we found a way to create your more advanced rates setup! It was great working with you.
Thanks again, your kind words really mean a lot to me. Have a great day!
Leo
Great support. Shopify changes so many things without telling anyone, and Zapiet is always ready to help adjust to those changes. Angelo, Kristine, Herman and Jeanette have all helped keep my store going strong.
Hey Chris!
Thanks a ton for the awesome shoutout! We totally get how tricky it can be with all the Shopify changes, and we’re always here to help you roll with the punches. We're so glad to hear we’ve made a difference for you!
We really appreciate you being such a great team player and keeping an eye on those orders so we can sort everything out quickly! Wishing you and Hawaii Doggie Bakery all the best! Let us know if you need anything else.
Cheers,
Angelo, Kristine, Herman and Jeanette
Krystabel helped me a lot today and updated many settings for meee
Love her work
Thanksssssssss ":)
Hi Sarya,
Thank you for your wonderful review! I truly appreciate you taking the time to share your experience.
It was a pleasure helping you with our Zapiet - Pickup + Delivery app settings and finding the best solution for your store and customers.
If you ever need assistance, don’t hesitate to reach out—we’re always here to help!
Warmest regards,
Krystabel
Great app, great fast and kind support. Works as expected and is worth the money!
The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.
Hi Stefan,
Thank you very much for taking the time to leave a review!
It was a pleasure chatting with you and helping you to get the correct date format added to confirmation emails in Shopify and within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Gabriel was super helpful and fixed our issues quickly which was a huge help for our business
Hi Cheyenne,
I really appreciate the time you took to write us a review. It made my day!
It was great speaking with you, and I'm glad we could get your raets and checkout all sorted for your customers. We make a great team! (:
Let us know if there's ever anything else you need help with.
Warm regards,
Gab
Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.
Thank you so much for your amazing review! 🌟
We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure.
Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service.
If you ever need anything else, we're just a message away!
-Klaudia
Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.
Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️
Remember, we're always here to help!!
Cheers,
Manuel.
Awesome support! Helped me a lot
Hi Howard,
Thanks a bunch for the awesome review!
It was a pleasure to help get our app up and running on your site
If anything comes up, you can count on us to be there for you!
-Steph
Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur
Hello Hannah,
Your kind words about our service and app mean the world to us. Please know that we are always here for you if you ever require any further assistance.
All the best,
Sandy
jessica was quick and great to deal with. thank you!!!
Thank you for taking the time to leave a review, it's very much appreciated!
I'm glad to have helped and get everything sorted and tweaked on our Zapiet - Pickup + Delivery app (:
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica