Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,530)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration of pickup and delivery options, enhancing business operations with features like postal code integration and customizable shipping types. It's praised for its ease of setup and use, with exceptional customer support noted, particularly staff members Jessica, Stephane, and Jayne, for their responsiveness and helpfulness. Merchants appreciate the app's robust features and consistent performance, often noting improvements over time, making it a top choice for managing complex shipping needs.

April 23, 2024

Maria fixed my issue very quickly and made sure everything was resolved!

Muscovy Coffee Roasters
United States
Over 5 years using the app
Zapiet replied April 24, 2024

Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.

If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help!

Thank you!

-María

April 21, 2024

Pavlo was so helpful. He was prompt in his responses and really helped me see what I needed to resolve my issues. Highly recommend.

Prosper Pantry
United States
Over 4 years using the app
Zapiet replied April 23, 2024

Hello Matthew,

It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.

You should know that you are always welcome to reach us for any assistance you may need with our apps.

Warm regards,
Pavlo

May 1, 2024

Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!

Antoinettes Sweets
United States
About 2 months using the app
Zapiet replied May 5, 2024

Thank you John for the lovely review, it's very much appreciated!

I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app.

If you have any questions or need any assistance, please do not hesitate to reach out.

Warm regards,
Jessica

May 22, 2024

great service. Thank you!

puffypandy
United States
About 2 years using the app
Zapiet replied May 24, 2024

"Huzzah! 🎉 Five stars? You're our knight in shining armor, fearlessly conquering emails and slaying dragons of mediocrity!

⚔️ Thanks for bringing the fire and passion. Reach out when you're ready for the next adventure.

April 29, 2024

Excellent app and especially excellent customer service! Thank you Jessica!

Jardins sur Pérolles
Switzerland
Over 3 years using the app
Zapiet replied May 1, 2024

Thank you for taking the time to leave a review, it's much appreciated!

It was so lovely chatting with you and making sure that our Zapiet - Pickup + Delivery app is up-to-date and generating the correct rates for all 3 methods at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

April 9, 2024

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Odd Muse
United Kingdom
8 months using the app
Zapiet replied April 12, 2024

Thank you very much Aimee for your kind words and lovely review!

It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.

If you have any questions or need any further assistance, please do not hesitate to send a message.

All the best,
Jessica

September 22, 2024

Anggy provided all the help needed. The app itself is very solid. Happy!

wonder & melon
Netherlands
About 1 hour using the app
Zapiet replied September 25, 2024

Hi Margot,

Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.

I hope you have a wonderful day! 🌞
Anggy

Edited September 4, 2024

Awesome support and a very useful service.

LADY WONG
United States
10 months using the app
Zapiet replied May 22, 2024

Thank you for your lovely review! It was a pleasure assisting you with your shop.

Should you need anything down the road do not hesitate to reach back! We are always happy to help!

Thank you,

María

June 16, 2024

Fantastic help form Pavlo! Thanks

Allden Woodworks
United Kingdom
5 months using the app
Zapiet replied June 23, 2024

Hi Edward,

I am glad to hear that I have managed to help you. Thank you for the review!

Please do not ever hesitate to reach back to us if you need any assistance.

Warm regards,
Pavlo

Edited June 9, 2024

unistall before trial finish but their still will charge you the bill...when u complaint with shopify , their ask me talk to direct to app developer. WHen can get it the refund and who urs are going to contact? no receive any email from urs at all??

Xdara - Darkstore's
Malaysia
4 days using the app
Zapiet replied June 8, 2024

Hi there,

Sorry to hear that you were mistakenly charged before the end of your trial.

We have now issued a full refund and I have sent you an email directly in case you have any questions.

-Ronan