Zapiet ‑ Pickup + Delivery , 1,410 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!
Hi Brooke,
Thank you for taking the time to leave a review and for your kind words!
I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app.
Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated!
Warm regards,
Jessica
This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.
Hi Breann,
Thank you so much for taking the time to write such as a wonderful review!
It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future
-Steph
Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!
Thank you so much for the awesome review!
It's great to hear that your experience with our team has been such a positive one
Should you have any questions or need assistance in the future, you can count on us to be there for you!
-Steph
unexceptional my friend María!
Thanks a bunch for your review!
I had a blast helping you with your store.
If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟
María
Really good service, always there to help when you have a question and are quick to fix things or help.
Hello Katie,
Thank you for taking the time of leaving this lovely review on our Zapiet - Pickup + Delivery app. Always a pleasure to help !
Do not hesitate to write us back with any questions you may have
All the best,
Sandy
I love their live-chat support 7 days a week. Representatives are really knowledgeable and help you setup your app settings directly. We had a conflict with shipping zones and María guided me & helped me better understand the settings when connecting this app to other apps such as Rates by Distance.
I'm so happy I got to assist you with your shipping zones! We're here to make your experience as smooth as possible. Should you need anything else do not hesitate to let us know!
Best,
María
i had a bug going on with the google api and zapiet.
i tried getting help with google and shopify but none were able to solve my problem. stephane helped me on zapiet's support chat.
he was amazing and got everything solved quickly.
Hi and thank you for taking the time to write us such an wonderful review!
I'm glad I was able to help you and that you were happy with how fast we got things settled.
If you ever need any further assistance, we'll be there for you.
Steph
Jessica was great!
Hi RoShawn,
Thank you for taking the time to leave a review
It was a pleasure chatting with you and assisting in setting up the integration with one of our compatible last mile delivery services within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!
Hi Crystal,
Thanks a lot for writing a review
It was a real pleasure helping you with our Zapiet Pickup + Delivery and Zapiet - Rates by Distance apps! And if anything comes up, we'll be happy to continue assisting you, including via screen sharing!
-Steph
I'm a firm believer that what makes or breaks an app, is their support. Zapiet should get 10 stars for all the times they've made tweaks, answered questions and simply went above and beyond the scope of their app for me. Their turn around time is amazing and they know their stuff. Worth every penny!
Hi Sheila,
Your review has brought me joy, I appreciate your warm words! It is wonderful to hear that we have managed to offer you the product and support you expect.
You are welcome to reach us for any assistance you might need!
Warm regards,
Pavlo