Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,600)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

October 27, 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
United States
2 months using the app
Zapiet replied November 1, 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo

September 17, 2024

Excellent support - quick and relatively easy set up

FamBam Meals
Australia
22 days using the app
Zapiet replied September 20, 2024

Hi Tom!

Thank you so much for taking your time to leave us such an awesome review.

It was a pleasure assisting you in configuring your rates using our Zapiet - Pickup + Delivery app.

Please don't hesitate to reach out if you require any further assistance.

Warm regards
Betty

November 4, 2024

The customer service is excellent, we got the instant respond from customer services Sandy, helping us to quick fix the bugs quickly. The app itself is powerful, especially if you want to enable delivery and pickup for your customers.

Meal Ordering
Hong Kong SAR
About 8 hours using the app
Zapiet replied November 6, 2024

Hello Louis,

Thank you for your kind review! I am glad that I could help you with our Zapiet - Pickup + Delivery app and that you are satisfied with its performance.

All the best,

Sandy

September 25, 2024

Quick and helpful info. Together we got the problem solved

My Store
Belgium
1 day using the app
Zapiet replied September 30, 2024

Hi there!

Thank you for taking the time to leave us such a wonderful review of our Zapiet - Pickup + Delivery app. We are happy to hear that we were able to work together to resolve the issue.

Feel free to reach out to us anytime!

Best regards,
Betty

August 5, 2024

Very helpful, made good suggestions, and quick response time! Thanks!

Pies & Provisions
United States
3 months using the app
Zapiet replied August 7, 2024

Hi Ryan,

It was really lovely chatting with you and helping to set up your local delivery within our Zapiet - Pickup + Delivery app and getting some of the wording changed.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Edited November 16, 2024

They are so responsive! I really appreciate how quickly they answer questions and get you up and running! Clemency was great!!

Laos To Your House, Inc.
United States
4 months using the app
Zapiet replied July 31, 2024

Updated reply 20 Nov 2024:

Hi there,

Thank you so much for your kind words! It was my pleasure helping you with your locations and theme :) Please do not hesitate to reach out if there is anything else we can help with.

Hoping you have a lovely day,
Clemency

----------------

Hi Byron,

Thank you very much for taking the time to leave a review!

It was a pleasure chatting with you and getting everything set-up (especially your rates) for your launch within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

October 20, 2024

Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.

Easy Congelados
Uruguay
5 months using the app
Zapiet replied October 23, 2024

Hola,

Fue un placer leer tu opinión, y te agradezco mucho por tomarte el tiempo de escribir esta reseña. Es una muestra importante de que vamos por el buen camino.

Si necesitas más ayuda, estamos a tu disposición.

Saludos,
Pavlo

September 15, 2024

Support is incredibly responsive and thorough. Wow - exactly how it should be!

Penny and Clover
United States
11 days using the app
Zapiet replied October 8, 2024

Hi Jason!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and helped you out clarify the questions you had with Rates by Distance!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

July 12, 2024

This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules.

Thank you for being a dedicated professional, Jessica. We appreciate you!

Savenor's Butchery
United States
24 days using the app
Zapiet replied July 15, 2024

Hi Michael,

Thank you very much for taking the time to leave such a lovely review!

It was my pleasure helping you to set up your store with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

September 24, 2024

Great support

Oasis Catering Order
Australia
Over 3 years using the app
Zapiet replied September 26, 2024

Hey Michael,

Thanks for the review and your kind words.
We're always happy to help, so reach out if you need anything.

-Herman