Reviews (1,699)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
Refine
-
By rating
Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!
We appreciate the positive feedback! It’s great to hear that the shipping date selector is adding value to your site.
If there’s anything else we can assist with, don’t ...
Excellent service
Helped me get back up running in no time
Thank you.
Kristine was really helpful in helping me setting up the parameters for my website. The shopify expert I hired was everything but an expert and without Zapiet, i could not have launch it
Hi Review team here is Kristine's reply:
Hi Emmanuelle,
Thank you so much for the 5 star review! 🤩
I greatly appreciate you! 😍 It was indeed a pleasure helping you with ...
Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).
Hi Zoe!
Thank you for taking the time to leave us a wonderful review! Super happy to hear that we were able to assist you with our Zapiet - Pickup + Delivery app. Please ...
We had so much help from Angelo today- he was so quick to respond and sorted everything in a timely manner. Such a help, great service! Thank you Angelo
Hey Dave,
Thanks a bunch for the kind words! I’m glad we were able to get the pickup location sorted for you, especially the pickup address and wording at checkout!
If you ...
Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise ...
Thank you so much for this amazing review! 💛
We’re thrilled to hear that Zapiet - Pickup + Delivery has made such a positive impact on your business. Zack and I are so happy ...
I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.
Hi Jay,
Thank you so much for taking the time to share such an amazing and thoughtful review!
It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app ...
Gabriel was incredibly helpful and responsive throughout the entire process. He took the time to understand my specific issues and worked diligently to provide effective solutions. JUST SO AMAZING!
Hi there,
Thank you so much for the amazing feedback! I’m thrilled we were able to resolve things with your checkout and your location's pin in the Google Maps section of the ...
I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up.
I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.
Hi Jessica,
Thank you so much for your kind review!
It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to ...
Stephane was very helpful, slove the problem in minutes. Great Job!
Hi Zhimin,
Thanks for taking the time to leave such an awesome review!
It was a pleasure helping you with your inventory integration query and should anything else come up, ...