Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

April 4, 2024

Great app! Great support! Love it!

Schaumgold Schokokuss Manufaktur
Germany
8 days using the app
Zapiet replied April 5, 2024

Thank you Benjamin for taking the time to leave a review, it's much appreciated!

I was happy to help with the preparation time feature (amongst a few other things) for your Zapiet - Pickup + Delivery app.

Any other questions or any further need for assistance, please do reach out.

Warm regards,
Jessica

February 29, 2024

Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!

Bronx Wholesale Center Group- Restaurant & Supermarket Equipment
United States
About 5 hours using the app
Zapiet replied March 6, 2024

Hi Wazim,

Thank you for the awesome review!

I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one

Rest assured that if anything comes up, we'll be there for you

Steph

December 5, 2023

Great app with excellent support team who are always fast!
Would recommend

Les Poissonneries Odessa
Canada
About 1 year using the app
Zapiet replied December 7, 2023

Hi Francois,

And thank you very much for taking the time to leave us a such as wonderful review.

I'm glad we were able to provide you with the help you needed and that your experience was such a positive one!

We will strive to continue to offer the best products and best support

Steph

November 8, 2023

Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))

Via Lactea PR
United States
About 3 years using the app
Zapiet replied November 10, 2023

Hi there,

Thank you so much for taking the time to leave a review

It was my pleasure helping you to get everything up and working for you and your customer's with our Zapiet - Pickup + Delivery app.

Any other questions, please do not hesitate to reach out.

Cheers,
Jessica

November 9, 2023

Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.

Mangiobevo
Switzerland
Over 3 years using the app
Zapiet replied November 12, 2023

Hi Alessio,

Thank you for taking the time to leave a review, it is very much appreciated

It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page).

If you have any other questions, please do not hesitate to reach out.

Kind regards,
Jessica

March 19, 2024

Jessica Was wonderful to work with.

BigCountryFarm
United States
7 days using the app
Zapiet replied March 21, 2024

Hi Brian,

Thank you for taking the time to leave a review, it's much appreciated.

It was wonderful chatting and helping you set up your rates in our Zapiet - Pickup + Delivery app.

Again welcome to the Zapiet family and please do let us know if you have any questions or need any further assistance.

Warm regards,
Jessica

January 8, 2024

Great, quick service. Very detailed, solved it right away including custom code.

Eat Local PEI
Canada
9 days using the app
Zapiet replied January 11, 2024

Hello Jordan,

Thank you so much for taking the time to leave us this review
It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best.

All the best,

Sandy

February 1, 2024

Werkt goed. Goede klantenservice. Helpen je met alles en staan direct voor je klaar. Echt een aanrader

Rosuz
Netherlands
About 1 month using the app
Zapiet replied February 8, 2024

Hi Suzanne,
Thank you for taking the time to leave us such a lovely review!
It was a pleasure chatting with you, and I'm happy we were able to get your local delivery rates setup with Zapiet - Pickup + Delivery app.
And if anything else ever comes up, let us know we're always there and happy to help
Steph

March 11, 2024

Agradezco la atención brindada por Diego, quién fue el asesor que estuvo apoyándome la mayor parte del tiempo en las muchísimas dudas que tenía. :)

Floreria Maria Violeta
Mexico
19 days using the app
Zapiet replied March 14, 2024

Hola Itzel, 
 
¡Gracias por dejarnos tu reseña!
 
Estamos muy emocionados de ver como nuestra app puede ayudarte a ti y a tu negocio. 
 
¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros!
 
Saludos, 
Diego

October 19, 2023

This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.

Party America
United States
Almost 4 years using the app
Zapiet replied October 23, 2023

Hi Breann,

Thank you so much for taking the time to write such as a wonderful review!

It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future

-Steph