Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,696)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

February 3, 2025

Quick solution.

L'OCA Quality Market
Canada
3 months using the app
Zapiet replied February 5, 2025

Thank you so much for your 5 star review! Glad you're liking our app.

Bogi
Zapiet team

November 14, 2024

Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min

Tipton & Hurst
United States
About 1 year using the app
Zapiet replied November 19, 2024

Hi there, this is Manuel!

Thank you so much for your 5-star review!
I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving!

Happy Holidays,
Manuel 🎄

January 22, 2025

great service.

Salmonberry Goods
United States
Over 4 years using the app
Zapiet replied January 24, 2025

Hi David,

Thanks a lot for for this review!

I'm glad we were able to get your rates back online to work with your subscription solution. Should you have any further questions, we'll be there!

Stephane

November 20, 2024

Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.

The Union Shop
United Kingdom
About 1 month using the app
Zapiet replied November 22, 2024

Hi Jennifer,

Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever have more questions or need further assistance, please don’t hesitate to reach out—we’re always here to help!

-Jeanette

November 27, 2024

Angelo is incredibly helpful - he was able to figure out an issue for me and solve it quickly. Zapiet is an awesome pick up & delivery app!

More Than Cheese
United States
14 days using the app
Zapiet replied December 4, 2024

Hi Erika!

Thank you so very much for taking the time to write in a review! It was my pleasure to help you get deliveries and pickup set up in your store. Please don't hesitate to reach back out to us if you need anything else!

Always here to help. Happy holidays!
Angelo

December 2, 2024

All support staff is incredibly helpful, especially Stephane! Zapiet has helped resolve so many issues that we've had with other apps!

Bloom Ranch
United States
6 days using the app
Zapiet replied December 5, 2024

Hi,

Thank you for the great review!

We're always happy to assist and ensure everything runs smoothly for you. If you need any help or advice, don't hesitate to contact us.

Best,

-Steph

November 7, 2024

Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.

Andrew's Cheese Shop
United States
About 1 month using the app
Zapiet replied November 11, 2024

Hi Emma,

Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

Have a great day!
Angelo

Edited January 6, 2025

Exellent service thank you

DCS Uniforms
Australia
Almost 3 years using the app
Zapiet replied December 9, 2024

Hey Kim,

Thanks a bunch for the kind words! I’m glad we were able to get the pickup location sorted for you.

If you need anything else in the future, don’t hesitate to reach out – we’ve got your back!

Cheers,
Angelo

December 13, 2024

Very pleased with support :)

PleasureBDA
Bermuda
Almost 4 years using the app
Zapiet replied December 18, 2024

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from us.

Best wishes,

Bogi

October 31, 2024

Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.

Old Salt Co-op
United States
30 days using the app
Zapiet replied November 6, 2024

Hi,

Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.

Best wishes,

Zapiet team