Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,299)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing pickup and delivery management, noting its robust features like flexible scheduling and seamless Shopify POS integration. It excels in handling complex shipping needs and improving operational efficiency. The support team is praised for being responsive, knowledgeable, and proactive in resolving issues, significantly boosting merchant satisfaction and customer service quality.
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Straightforward to use and their helpdesk (Pavlo, Gab and the rest of the Team!) is always quick to help!
Some functionalities could be perfected (like setting date restrictions based on Product Collections to make it swifter and not on each product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)
Hi,
We are pleased to see your feedback! We want to thank you for the support and kind words.
Our team works hard to tailor the app to different business needs, and sharing your ideas on new features and improvements is valuable. Thank you for that too!
Don't hesitate to reach us if any help is needed.
Kind regards, on behalf of the whole team,
Pavlo
The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).
Thank you so much for taking the time to leave such a lovely review!
It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Absolutely beyond what I was expecting competencies and kindness
Thank you very much
Thank you so much for your kind words! We're delighted to hear that we exceeded your expectations. Please reach out if there's anything we can further assist you with. It is always our pleasure!
-Jeanette
Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.
Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.
Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.
The team continuously and thoroughly work at solving issues for us which has been a great help!
17 Jan 2025:
Hi Graeme,
Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :)
If you ever need any further assistance, don’t hesitate to reach out — we’re here to help, every day of the week!
Have a lovely day,
Clemency
Great Help!
Hi Andrew,
Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. Your support means the world to us, and we’re here anytime you need assistance or have questions.
Looking forward to serving you again soon!
Great Support. Problems solved in 10 minutes by your team. Thanks a lot.
Hi Dominique,
Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help!
Let us know if there's anything else we can help with. Have a great day!
Kristine
Jessica was very helpful in resolving my concerns as it relates to my theme and updates.
Hi Ashley,
Thank you very much for taking the time to leave a review!
It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget.
Please do not hesitate to reach back out if you have any questions or need any further assistance.
Warm regards,
Jessica
Works great, support is hit and miss but the last tech that helped me was able to ID the problem and I got it fixed easily. Works way better than native shopify delivery, would recommend to anyone.
Hi,
Thank you for your sincere feedback! We’re glad to hear you find the app an improvement for your store :)
You’re welcome to contact us any time for any assistance, we will do our best to help you!
Warm regards,
Pavlo
Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise and commitment to customer satisfaction made all the difference. Highly recommend Zapiet to anyone needing a reliable solution for store pickup and delivery management!
Thank you so much for this amazing review! 💛
We’re thrilled to hear that Zapiet - Pickup + Delivery has made such a positive impact on your business. Zack and I are so happy we could assist and that you found the support helpful (we aim to please 😊)!
We're here anytime you need us. Thanks again for the kind words and for recommending us – it truly means the world! 🌍🚚
Zack & Klaudia