Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.

February 1, 2024

Werkt goed. Goede klantenservice. Helpen je met alles en staan direct voor je klaar. Echt een aanrader

Rosuz
Netherlands
About 1 month using the app
Zapiet replied February 8, 2024

Hi Suzanne,
Thank you for taking the time to leave us such a lovely review!
It was a pleasure chatting with you, and I'm happy we were able to get your local delivery rates setup with Zapiet - Pickup + Delivery app.
And if anything else ever comes up, let us know we're always there and happy to help
Steph

November 9, 2023

Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.

Mangiobevo
Switzerland
Over 3 years using the app
Zapiet replied November 12, 2023

Hi Alessio,

Thank you for taking the time to leave a review, it is very much appreciated

It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page).

If you have any other questions, please do not hesitate to reach out.

Kind regards,
Jessica

March 6, 2024

unexceptional my friend María!

The Golden Pavlova
United States
6 months using the app
Zapiet replied March 8, 2024

Thanks a bunch for your review!

I had a blast helping you with your store.

If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟

María

January 8, 2024

Great, quick service. Very detailed, solved it right away including custom code.

Eat Local PEI
Canada
9 days using the app
Zapiet replied January 11, 2024

Hello Jordan,

Thank you so much for taking the time to leave us this review
It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best.

All the best,

Sandy

January 30, 2024

The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!

The Gilded Forge
United States
About 2 hours using the app
Zapiet replied February 1, 2024

Hi Brooke,

Thank you for taking the time to leave a review and for your kind words!

I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app.

Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated!

Warm regards,
Jessica

October 19, 2023

This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.

Party America
United States
Almost 4 years using the app
Zapiet replied October 23, 2023

Hi Breann,

Thank you so much for taking the time to write such as a wonderful review!

It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future

-Steph

April 1, 2024

Phenomenal app with great support. Absolutely love it

Delta Fitness
United States
About 4 hours using the app
Zapiet replied April 3, 2024

Thank you Gregory for leaving such a nice review, it's very much appreciated!

It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

November 9, 2023

Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!

Mad Mexican Market
Canada
Almost 3 years using the app
Zapiet replied November 12, 2023

Thank you so much for the awesome review!

It's great to hear that your experience with our team has been such a positive one

Should you have any questions or need assistance in the future, you can count on us to be there for you!

-Steph

February 13, 2024

Jessica was great!

Hugs, Greets, & Treats
United States
20 days using the app
Zapiet replied February 15, 2024

Hi RoShawn,

Thank you for taking the time to leave a review

It was a pleasure chatting with you and assisting in setting up the integration with one of our compatible last mile delivery services within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

October 20, 2023

i had a bug going on with the google api and zapiet.
i tried getting help with google and shopify but none were able to solve my problem. stephane helped me on zapiet's support chat.
he was amazing and got everything solved quickly.

FLO atelier botânico
Brazil
Over 3 years using the app
Zapiet replied October 23, 2023

Hi and thank you for taking the time to write us such an wonderful review!

I'm glad I was able to help you and that you were happy with how fast we got things settled.

If you ever need any further assistance, we'll be there for you.

Steph