Reviews (1,699)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

February 3, 2025

Quick solution.

L'OCA Quality Market
Canada
3 months using the app
Zapiet replied February 5, 2025

Thank you so much for your 5 star review! Glad you're liking our app.

Bogi
Zapiet team

February 7, 2025

Great Support, and knowledgeable.

The Donut Bouquet
United States
About 6 years using the app
Zapiet replied February 9, 2025

Hey John!

Thank you so much for taking the time to leave such a thoughtful review—I truly appreciate it!

I'm glad I could help you with our Zapiet - Pickup + Delivery rates. ...

January 22, 2025

great service.

Salmonberry Goods
United States
Over 4 years using the app
Zapiet replied January 24, 2025

Hi David,

Thanks a lot for for this review!

I'm glad we were able to get your rates back online to work with your subscription solution. Should you have any further ...

October 26, 2024

Gabriel was really amazing, manage to solve the problem really quick.

Thank you

All Greens Wholesale Ltd
United Kingdom
Over 4 years using the app
Zapiet replied November 1, 2024

Thank you for your wonderful review!

I'm glad I could solve the problem quickly for you. If you need anything else for your pickup and delivery app, feel free to reach out!

...
November 14, 2024

Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min

Tipton & Hurst
United States
About 1 year using the app
Zapiet replied November 19, 2024

Hi there, this is Manuel!

Thank you so much for your 5-star review!
I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we ...

November 20, 2024

Great customer service support. Lots of helpful advice and recommendations regarding integration with your store.

The Union Shop
United Kingdom
About 1 month using the app
Zapiet replied November 22, 2024

Hi Jennifer,

Thank you so much for your kind words! I’m happy to hear that you found the support helpful and the advice valuable for integrating with your store. If you ever ...

November 27, 2024

Angelo is incredibly helpful - he was able to figure out an issue for me and solve it quickly. Zapiet is an awesome pick up & delivery app!

More Than Cheese
United States
14 days using the app
Zapiet replied December 4, 2024

Hi Erika!

Thank you so very much for taking the time to write in a review! It was my pleasure to help you get deliveries and pickup set up in your store. Please don't ...

December 2, 2024

All support staff is incredibly helpful, especially Stephane! Zapiet has helped resolve so many issues that we've had with other apps!

Bloom Ranch
United States
6 days using the app
Zapiet replied December 5, 2024

Hi,

Thank you for the great review!

We're always happy to assist and ensure everything runs smoothly for you. If you need any help or advice, don't hesitate to contact us. ...

Edited January 6, 2025

Exellent service thank you

DCS Uniforms
Australia
Almost 3 years using the app
Zapiet replied December 9, 2024

Hey Kim,

Thanks a bunch for the kind words! I’m glad we were able to get the pickup location sorted for you.

If you need anything else in the future, don’t hesitate to reach ...

November 7, 2024

Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.

Andrew's Cheese Shop
United States
About 1 month using the app
Zapiet replied November 11, 2024

Hi Emma,

Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery ...