Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,604)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

August 22, 2024

Service centre d'aide, rapide et efficace.

Myosotis Boutique Fleuriste Puylaurens
France
Over 4 years using the app
Zapiet replied September 9, 2024

Bonjour,

Merci beaucoup pour votre avis ! Nous sommes ravis que notre service ait été rapide et efficace pour vous. Votre satisfaction est notre priorité, et vos commentaires positifs nous encouragent à continuer à offrir le meilleur service possible.
N’hésitez pas à nous contacter si vous avez besoin d’aide supplémentaire.

Bien cordialement,

Diego

June 12, 2024

It's easy to use with the great customer service, solving any issue within minutes.

THE HONEYCAKE
Australia
About 5 years using the app
Zapiet replied June 14, 2024

Hi
Happy to hear that you find Zapiet Pickup + Delivery easy to use & that we were able to resolve your issue quickly.
Always happy to help!

Jayne

July 22, 2024

Great support from Jessica and the whole team! The quick support is the reason I stay with Zapiet.

Kurty’s Cookies
United States
7 months using the app
Zapiet replied July 24, 2024

Hi there,

Thank you very much for taking the time to leave a lovely review!

It was a pleasure getting your local delivery up and working with our Zapiet - Pickup + Delivery app.

If you have any questions or need further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

Edited November 12, 2024

Chat is very helpful! Shoutout to Leo!

JJ's Flower Shop
United States
About 3 years using the app
Zapiet replied August 6, 2024

Hi Sara!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to solve the conditional activation issue you had!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

May 28, 2024

A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.

Hey, Crois!
Australia
Over 1 year using the app
Zapiet replied May 31, 2024

Hi Crois!

Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years.

It's amazing to know that we've been a part of your journey for almost 7 years!

We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help!

Thanks again for your kind words and for being such an important part of the Zapiet family.

Warm regards,
Betty

Edited October 4, 2024

I recently had the pleasure of working with Jessica, and I must say I am incredibly impressed with her dedication to providing top-notch customer service. From the moment we started interacting, she demonstrated a high level of professionalism and expertise in her field, addressing all my concerns with remarkable knowledge and efficiency. What truly sets Jessica apart, however, is her genuine kindness and warmth, which made our interaction a wonderful experience. Her unwavering commitment to ensuring customer satisfaction is a testament to her work ethic and passion for her role. I recommend Jessica to anyone seeking an exceptional customer service professional and would not hesitate to work with her again.

My Blush Peony
Canada
7 months using the app
Zapiet replied June 13, 2024

Reply updated 8 October 2024:

Thank you so much for your thoughtful and kind review Luis!

I'm thrilled to hear that you had such a positive experience and I'm so happy that I was able to help you to get our Zapiet - Pickup + Delivery up and working on your new theme.

If you have any questions or need any further assistance, please don’t hesitate to reach out again in the future!

Warm regards,
Jessica
----------------
Hi,
It was a real pleasure helping you set up our widget!
If you need anything else, feel free to reach out. Our team is always happy to assist :)
-Steph

August 28, 2024

Support from Jeanette was great! She was pleasant, clear and very knowledgable with the app setup. Thanks

Shop Cap-it
Canada
About 3 hours using the app
Zapiet replied September 1, 2024

Thank you so much for this review, Jonathan! It was truly a pleasure helping you set up your store! If you ever need assistance, remember we're just one message away! ✨

-Jeanette

September 22, 2024

Anggy provided all the help needed. The app itself is very solid. Happy!

wonder & melon
Netherlands
About 1 hour using the app
Zapiet replied September 25, 2024

Hi Margot,

Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.

I hope you have a wonderful day! 🌞
Anggy

July 26, 2024

Great support!

BSG Auto Glass SA
South Africa
Over 4 years using the app
Zapiet replied July 30, 2024

Hi there,

Thank you for your review.

I'm happy we could sort out your issue quickly, we're always happy to help here at Zapiet - Pickup + Delivery.

You know where we are if you need us again!

Best,
Jayne

September 23, 2024

Great support

Sugar Sands Bakery
United States
6 days using the app
Zapiet replied September 26, 2024

Hi Michael,

Thank you very much for taking the time to leave a review!

It was a pleasure chatting with you and getting our Delivery Rates by Zip Code app connected to our Zapiet - Pickup + Delivery so that you can offer different local delivery rates to your customers.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica