Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,295)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.
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Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!
Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.
Best wishes,
Zapiet Team
Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!
Hey Meg!!
Thanks for taking the time to leave a reaview. It was my pleasure to help you double-check your Zapiet setup. (:
I hope your business continue to grow as your Fungis do!!!
Have a nice one!
Manuel
Issue solved thank you!
We truly appreciate your 5-star review, Angely! If you ever need anything, we're always happy to help!
-Jeanette
Being told that I have to upgrade shopify because their check out doesn't support subscriptions....but it's worked before today...I would try and get to the bottom of whether its a money spinning con but with he 'help team' taking 15 minutes to respond each message this app is entirely not worth it. Refund please!!!!
Thank you for sharing your feedback with us. We're truly sorry to hear about your recent experience and any frustration it may have caused.
To clarify, the issue you're encountering is due to the way Shopify's checkout process handles rates when using subscription apps alongside our Zapiet - Pickup + Delivery rates. Unfortunately, Shopify's system tends to load the cheapest rate available, which can cause conflicts with the specific method selected in our widget.
The upgrade to Shopify's Carrier Service API is necessary to resolve this issue, and we understand this can be an inconvenience. However, please know that we do not receive any financial benefit from you upgrading to use this API. Our goal is to ensure that our app functions smoothly and provides the best possible service for your business.
Regarding the response time from our help team, we replied to your message in under 10 minutes (6 minutes to be exact). We strive to provide quick and efficient support, something that many support teams often cannot achieve.
We'd like to assist you further and explore potential solutions to your concerns. Please reach out to our support team again, and we'll do our best to address your issues promptly.
Best regards,
Ismail
Laura was the best clear and efficient communication
Bonjour Jean-Pascal,
Thank you so much for your wonderful review! It was a pleasure helping you set up your delivery schedules and slots. Please don't hesitate to reach back out if you need anything else!
Have a great day,
Laura
P.S. Your flower arrangements look wonderful!
I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up.
I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.
Hi Jessica,
Thank you so much for your kind review!
It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you!
Warmest regards,
Krystabel
Great help from CS especially Gabriel
Hi Igor,
Thank you so much for your kind review! I’m thrilled we were able to get your rates up and running in your store! I’m so glad we could get it all sorted.
If you ever need anything else, don’t hesitate to reach out. Wishing you a fantastic day!
All the best,
Gab
Toujours présent pour aider. Courtois et efficace. fortement recommandé pour le système de livraison par distance.
Matthew, thank you so much for your review. It was truly a pleasure to help you, meet Leon, and get a virtual tour of your flower shop. Please don’t hesitate to reach out to us if you need anything, it is always our pleasure to help.
Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.
Hi Emma,
Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Have a great day!
Angelo
Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.
Hi,
Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.
Best wishes,
Zapiet team