Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,605)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

May 22, 2024

Easy to integrate and covered all shipping/delivery/pick up options we needed.
Support is outstanding! Fast and professional.

NETO Chocolate
United States
9 months using the app
Zapiet replied May 24, 2024

Hey there!

Thank you for your kind words! It was nice to help you with your rates.

If you ever need any assistance do not hesitate to get in touch with us again!

May 8, 2024

I would give them 10 stars if possible!
Jayne help me brilliantly and made our checkout look so professional!

We are working with 2x markets (Ireland and the Netherlands) and Jayne and (her colleagues) all customs request possible and effortless.

Brilliant customer service!

Rob

VanVelze's Chocolates Ltd
Ireland
4 months using the app
Zapiet replied May 10, 2024

Hi Rob,

Thank you for your kind words. So glad we were able to assist you and get the Dutch side of your store set up.

Thanks to Ismail for help where needed. We're a team at Zapiet - Pickup + Delivery & always happy to help our merchants.

You know where we are if you need us in the future!

Jayne

April 23, 2024

Maria fixed my issue very quickly and made sure everything was resolved!

Muscovy Coffee Roasters
United States
Over 5 years using the app
Zapiet replied April 24, 2024

Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store.

If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help!

Thank you!

-María

May 7, 2024

When I was in trouble, they helped me immediately and were very helpful.

JFC New Zealand Ltd
New Zealand
About 2 years using the app
Zapiet replied May 9, 2024

Hi Okita!

Thank you so much for your kind words. It was truly my pleasure to assist you in sorting out the issue you were experiencing with Zapiet - Pickup + Delivery app. If you ever need any further assistance or have any questions, please don't hesitate to reach out.

Have a great day!

Warm regards
Betty

November 28, 2023

We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.

Peter Sciortino Bakery
United States
Over 7 years using the app
Zapiet replied November 29, 2023

Hi there,

Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016

I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority.
If you or your team have any more questions or require further assistance in the future, please feel free to reach out.

All the best,
Jessica

April 21, 2024

Pavlo was so helpful. He was prompt in his responses and really helped me see what I needed to resolve my issues. Highly recommend.

Prosper Pantry
United States
Over 4 years using the app
Zapiet replied April 23, 2024

Hello Matthew,

It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated.

You should know that you are always welcome to reach us for any assistance you may need with our apps.

Warm regards,
Pavlo

April 3, 2024

We LOVE the app! We use both the pickup + delivery app and the postal code app. We have been operating for 5 years without the ability to still have in store pickup orders when we turn off deliveries. But now we can! It has been a game changer for our business. Plus their customer service is EXCEPTIONAL! And I do not say that lightly. Their team has been next level helpful getting our apps up and running and answering any questions we have. Highly recommend these apps.

Squish Juicery
Canada
4 months using the app
Zapiet replied April 5, 2024

Hi Jessica!

Thank you so much for your wonderful review!! We're thrilled to hear that our apps have been a game changer for your business. We appreciate your kind words and look forward to continuing to support your needs. Cheers to many more successful years ahead! 🎉

Warm regards,
Betty

May 13, 2024

Great at making sure the app is compatible with other apps.

YukonGrow
Canada
Over 1 year using the app
Zapiet replied May 22, 2024

Thank you so much for your fantastic review! If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help!

Thanks again for your support.

-Herman

December 13, 2023

Sandy helped me resolve an issue right away that I was having with the Zapiet plugin.

It came down to having to update the version of the app.

Thanks Sandy for all your help!

Immanuel Florist
Canada
Almost 4 years using the app
Zapiet replied December 19, 2023

Hello Steven,

It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery.

All the best,

Sandy

November 6, 2024

Diese App bietet genau das was ich gesucht habe. Zudem ist der Support sehr schnell und freundlich! Danke Manuel! Würde 6 Sterne geben wenn das möglich wäre!

THE DUKE
Germany
About 2 hours using the app
Zapiet replied November 20, 2024

Hi!!

Thank you for taking the time to write this review 🙂 It was a pleasure for me to help you set up your store and show you the steps to do it, even when you had to go to bed 😂

Don't forget that you can ALWAYS contact us if you need us.

Have a nice weekend!👌

Manuel