Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.
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Their active chat professionals are very helpful. Jessica, in particular, was very efficient and fixed a lot of issues we'd been having quickly and with clear communication.
Hi Mike,
Thank you very much for taking the time to leave a review
Glad I was able to help and get our Zapiet - Pickup + Delivery app updated on your site and fix a few CSS issues.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Cheers,
Jessica
Every time ive had to contacted zapiet live chat, they have always been so helpful and have done everything i have asked for. I highly recommend using zapiet if you have delivery dates and cut offs as well as multiple shipping locations.
Hi,
Thank you for your glowing review of our support! I'm glad my teammate Clemency was able to help you recently :)
It's wonderful to read your recommendation of our delivery dates and cut off time features. Wishing you continued success with your business!
Bogi
Assistant Support Manager
Functionalities are great - allowing us to set all the conditions/ limitations we can think off. And if there are any bugs, the support team goes above and beyond to debug and identify the culprint in doubly quick time
Thank you for your glowing review of Zapiet - Pickup + Delivery! We're thrilled that our app's functionalities have met your expectations, allowing you to set conditions effortlessly. It's fantastic to hear that our support team promptly addresses any bugs, providing a quick and efficient resolution. Your positive feedback is greatly appreciated, and we look forward to continually exceeding your expectations.
Best regards,
Ismail
Excellent App and support is top notch!
Thank you for taking the time to leave a review, it's much appreciated!
I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app.
Any other questions or any further assistance, please do not hesitate to reach out.
Warm regard,
Jessica
We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.
Hi!
Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉
Warm regards
Betty
I've been using this for a year now and haven't encountered any problems. Their support is very helpful and responsive to all of my inquiries.
Hi there!
Thank you so much for your kind words!
We truly appreciate your feedback and are delighted to hear about your positive experience with our app.
If you ever need any further assistance, please do not hesitate to reach out to us. We are always here to help.
Warm regards
Betty
Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!
Hi Wazim,
Thank you for the awesome review!
I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one
Rest assured that if anything comes up, we'll be there for you
Steph
AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10
Hi and thank you so much for leaving such a great review!
We will continue to work hard to earn the good things our merchants say about our team and our products
And if you ever need any help, you know we'll be there to help,
Steph
Great app with excellent support team who are always fast!
Would recommend
Hi Francois,
And thank you very much for taking the time to leave us a such as wonderful review.
I'm glad we were able to provide you with the help you needed and that your experience was such a positive one!
We will strive to continue to offer the best products and best support
Steph
Phenomenal app with great support. Absolutely love it
Thank you Gregory for leaving such a nice review, it's very much appreciated!
It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica