Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,539)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.

April 1, 2024

Phenomenal app with great support. Absolutely love it

Delta Fitness
United States
4 months using the app
Zapiet replied April 3, 2024

Thank you Gregory for leaving such a nice review, it's very much appreciated!

It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

March 8, 2024

simple to use and very helpfull support

Flowers Made Easy
Ireland
Over 3 years using the app
Zapiet replied March 11, 2024

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty

October 12, 2023

My issue was solved in a timely manner. Support was knowledgeable and quick to find solution.

Bison Ridge Farms
Canada
Over 2 years using the app
Zapiet replied October 16, 2023

Hi Becky,

Thank you for leaving a review, it's very much appreciated

It was my pleasure helping you set up your products in our Zapiet - Pickup + Delivery app so that the correct rate appears at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

March 12, 2024

The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!

Confetti Sweets - Sherwood Park
Canada
2 months using the app
Zapiet replied March 14, 2024

Hi Kathy,

Thank you very much for taking the time to leave a review

It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

October 7, 2023

Betty, Ronan and Stephane are so kind and dedicated to helping with errors of all kinds. I am delighted that Zapiet has such a dedicated support team.

Executive Toys Inc.
United States
Over 4 years using the app
Zapiet replied October 16, 2023

Hi Sean!

Thank you so much for your kind words! 😊 We're thrilled to hear that we were able to assist you effectively. If you ever need further assistance, please don't hesitate to reach out. We are here to make your experience with Zapiet as smooth as possible!🚀

💫 Warm regards,
Betty, Ronan & Stephane

January 26, 2024

extremely helpful, through & friendly

HertfordCakeCo
United Kingdom
Almost 2 years using the app
Zapiet replied January 29, 2024

Hi James,

It was delightful chatting with you, and I appreciate you taking the time to leave a review.

If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help.

Kind regards,

Jessica

November 29, 2023

Amazing app. Shout out to the team members including Ronan and Sandy. They have been a huge huge help and offer amazing customer service!

smokefactorynj.com
United States
7 months using the app
Zapiet replied December 5, 2023

Hello Hussein,

It has been my pleasure to help you configure our Zapiet - Pickup + Delivery app wit the DoorDash Drive integration. Do not hesitate to write us back if there is anything else we can help you with !

Thank you for taking the time to leave us this lovely review.

All the best,

Sandy

October 31, 2023

Very swift support and help, which was really appreciated.

Very impressed with the expertise, knowledge and fast responses.

Martin Berrill Sports
United Kingdom
Over 2 years using the app
Zapiet replied November 2, 2023

Hi Paul,

Thank you for the kind review for our app Zapiet - Pickup + Delivery.

It was pleasure to help you with your messages & notifications as required.
Please reach out if you need anything in the future a member of our team will always be happy to help.

Jayne

November 17, 2023

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
United States
Over 1 year using the app
Zapiet replied November 20, 2023

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

October 18, 2023

This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.

Fun Place
Ireland
22 days using the app
Zapiet replied October 22, 2023

Hi Dave,

Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!

It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.

We appreciate your business and look forward to helping you in the future.

Best regards,
Ismail