Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,605)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

March 13, 2024

we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations

Rosemont General Store and Kitchen
Canada
Over 3 years using the app
Zapiet replied March 15, 2024

Hi Sarah,

Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team!

And we'll be there if you need it

Steph

February 20, 2024

Stephane provided great customer service and support to fix our issue.

Barsha Wines & Spirits
United States
Almost 5 years using the app
Zapiet replied February 23, 2024

Hi Lenora,

Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions.

And if anything else comes up, don't hesitate to reach out :)

Stephane

February 13, 2024

I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.

Kyan Cuisine
Canada
Over 2 years using the app
Zapiet replied February 15, 2024

Hi Vanessa,

Thank you very much for taking the time to leave such a lovely review, it's very much appreciated

It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes".

If you have any questions or need any assistance, please do not hesitate to reach out.

All the best,
Jessica

April 2, 2024

great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.

Cuppacakes.com.sg Singapore
Singapore
3 months using the app
Zapiet replied April 5, 2024

My Jee Huey Lim,

Thank you for taking the time to write such a lovely review

I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.

And of course, the extra styling for our widget was my pleasure!

-Steph

December 28, 2023

Great after support which is essential for a non-developer. Easy to use and even if I got stuck, multiple times it was resolve by the support team

Voilà Patisserie
Malaysia
Almost 2 years using the app
Zapiet replied January 1, 2024

Thank you for your kind words!

We're thrilled to hear that our support has been helpful for you as a non-developer. Providing reliable support for Zapiet - Pickup + Delivery is always our priority.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Cheers,
Klaudia

April 2, 2024

Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.

Blueberry Hill Meals
United Kingdom
8 months using the app
Zapiet replied April 6, 2024

Hi Victoria!

Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help!

-Veno

May 21, 2024

Stephane was very patient and helpful towards giving me solutions to my requests. Gracias!

Baja Farm Fresh
Mexico
About 1 year using the app
Zapiet replied May 24, 2024

Hi,

Thank you very much for your great review!

It was a pleasure assisting with the widget configuration. If anything arises, we're more than happy to help

-Steph

March 1, 2024

the team helped me updated the new version of zapiet . everything works so well

bayardgateaux
Canada
About 5 years using the app
Zapiet replied March 3, 2024

Hi Frenie!

I am so glad I could assist you with updating the Zapiet - Pickup + Delivery app. Your kind words in your review means a lot to us. Thank you for taking the time to leave such a awesome review.

Warm regards
Betty

February 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Quebec Supplies Store
Canada
About 2 years using the app
Zapiet replied February 16, 2024

Hello Juhee,

Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support.
It was lovely talking to you, and we'll be near if ever you need !

Thank you,

Sandy

April 9, 2024

Very helpful with setting a time for pick up & delivery as options

Cheesy Eddie's
United States
About 4 years using the app
Zapiet replied April 12, 2024

Hi,

And thank you for the awesome review!

I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints.

Rest assured that if anything comes up, we'll be there for you.

Steph