Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.
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great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.
My Jee Huey Lim,
Thank you for taking the time to write such a lovely review
I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.
And of course, the extra styling for our widget was my pleasure!
-Steph
The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more
Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.
Hi Victoria!
Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help!
-Veno
Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.
Hi Kyle,
Thank you for taking the time to write such a wonderful review!
It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app.
If anything comes up in the future, we'll be there to help
-Steph
We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.
Hello Christopher,
I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review!
We'll be near, if ever there is anything else we can help you with.
All the best,
Sandy
This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.
Hi Breann,
Thank you so much for taking the time to write such as a wonderful review!
It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future
-Steph
Jessica helped us to solve a problem that was actually with shopify and not even the zapiet app! She also helped us to clean up our checkout page so its clearer for customers to understand. Great service!!!
Thank you Peter for taking the time to leave a review
It was my pleasure helping you and getting your checkout cleaned up with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.
Wowza, your review just made my day shine brighter than a supernova! 🌟
Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.
Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨
- Herman
Works absolutely great. Helps us offer pickup easily and integrates well. Support is very responsive too for any questions and will help review your setup.
Thank you for taking the time to write a wonderful review
It was a pleasure helping you with your setup and making sure that everything was up-to-date with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!
Hi Leslie,
Thank you very much for taking the time to leave such a lovely review!
It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Welcome to the Zapiet family!
Jessica