Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.
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Great app, great fast and kind support. Works as expected and is worth the money!
The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.
Hi Stefan,
Thank you very much for taking the time to leave a review!
It was a pleasure chatting with you and helping you to get the correct date format added to confirmation emails in Shopify and within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Jessica really helped me understand and configure my Zapiet. Thanks
Hi Raphaël,
It was really nice chatting with you and helping to get you back up and running with our Zapiet - Pickup + Delivery app!
Thank you for taking the time to leave a review and please do not hesitate to reach back out if you have any questions or need any further assistance.
Warm regards,
Jessica
Spectacular, really listenened and got me through my issues. Friendly and knowledgable.
Kristine will get you back up and running!
Hi there,
Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞
I greatly appreciate you! You're just too awesome! ✨
Take care & stay safe! 😃
Warm regards,
Kristine
Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.
Thank you so much for your amazing review! 🌟
We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure.
Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service.
If you ever need anything else, we're just a message away!
-Klaudia
The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).
Thank you so much for taking the time to leave such a lovely review!
It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise
Thank you Saulo for your lovely words and for taking the time to leave a review!
It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Was facing some subscription billing charges issue as I am still testing the revamp of my website with the Zapiet App. I reached out to the supports team and Betty from support team was super quick in replies and efficient in expediting my ticket. Much appreciate! Hope when we settle with our website, the apps will run smoothly for us.
Hi there!
Thank you for sharing your positive review! It was my pleasure helping you out with this issue. As you continue to refine your website, we are here to help every step of the way.
We look forward to being a part of your journey to success! 🚀
Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!
Hi!
Thank you so much for your review!!
We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.
Happy Holidays!
Manuel 🙂
Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.
Hi Sandra, thank you for the kind words! 😊
I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.
We're always here to support you with anything you need!
Cheers,
Klaudia
Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.
The team continuously and thoroughly work at solving issues for us which has been a great help!
17 Jan 2025:
Hi Graeme,
Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :)
If you ever need any further assistance, don’t hesitate to reach out — we’re here to help, every day of the week!
Have a lovely day,
Clemency