Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.
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This app lets you set up multiple pickup and delivery options for your products. The thing I like the most is how helpful the support assistance is. They are quick to put a real person in the chat, if you're not understanding the help articles they send (which are also quite helpful), and the real human that you talk to actually takes the time to understand your business to help you create the right settings.
Hi Blair,
I just wanted to say a big thank you for taking the time to leave us a review! It's always a pleasure to help, and I'm glad we could get everything cleared up.
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. (:
Leo
There was an issue with the functionality of my website that appeared to be Zapiet related. It wasn’t, but the support person Manuel went over and above to assist with solving the code issue. Zapiet customer support is fabulous, and the app is great too.
Hey Julie!
This is Manuel from Zapiet!!
I'm glad we were able to troubleshoot and fix the issue you were having with the cart icon and the checkout button. The details you provided were really helpful. Happy we got everything working!
Don't hesitate to contact us if you need further assistance!!
Manuel
Jessica with Zapiet was amazing- helped solve a store issue that caused lost revenue and spent extra time with us on chat to ensure everything was working properly. Thank you so much.
Hi Meagan,
Thank you very much for taking the time to leave a review!
It was lovely chatting with you and getting your store setup with our Zapiet - Pickup + Delivery app to offer a more dynamic experience for your customer's.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Krystabel in customer service solved a complicated issue I had, and did it while I was asleep. It was great news to wake up to in the morning! Thank you!
Hi there!
Thank you so much for taking the time to leave such a thoughtful review!
It was a pleasure helping you get your Zapiet - Pickup + Delivery widget back up and running on your store. If you ever need any help or have further questions, please don’t hesitate to reach out — we’re always here and happy to assist.
Warmest regards,
Krystabel
Excellent customer service and help always. Support team is always available whenever I need them, and they find the issue and provide a solution very quickly!
Hi there!
Thanks a lot for a wonderful review! We're glad to hear you had a great experience—always happy to help!
Have a wonderful day ahead!
Best regards
Betty
Ana at support was amazing! I was having some trouble with getting all our options showing up in our checkout and Ana knew exactly what to do and provided clear next steps. Thank you!
Hi there,
Thanks so much for your kind words! I am glad to hear the rates are now showing up at checkout! Now your costumers will be able to get their flowers delivered or pick them up. (: Do not hesitate to reach us back if anything comes up, we will continue to assist.
Thanks again,
Ana
Always a pleasure and quick responses to help with any issues that may arise. Great communications and easy to understand feedback with sometimes even providing visual aids. Great support.
Hi Fiona!
Thank you so much for your kind words and wonderful review! Providing clear communication and helpful visuals is something we strive for, so it's wonderful to know it’s making a difference. If you ever need anything, we're always here to help!
Best regards
Betty
Have been using this app for a while, came across an issue and Customer Support was excellent at helping us resolve it when we couldn't find the answers online. Thanks so much Jessica!
Thank you for taking the time to leave a lovely review!
I was happy to help to make a few adjustments to our Zapiet - Pickup + Delivery app and a tweak with the locales on your theme (:
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
I just completed the initial setup for Zapiet together with Angelo. We have quite a complex setup with local deliveries, national shipping, and a pickup option. Angelo helped me exceptionally well, and we’re about 90% done with what we wanted. I’ll finish the final phase tomorrow, but for now, nothing but praise for the app and the excellent customer service.
Regards, Stephan Stein
Hey Stephan!
Awesome to hear the setup’s nearly there—and stoked I could help out! It’s been a real pleasure teaming up with you to get everything dialed in. Between local deliveries, shipping, and store pickups, you’ve definitely had your hands full, so it’s great to hear things are cruising along smoothly.
If you need anything else down the line, the Zapiet team has your back—we're a message away!
Can’t wait to hear how it all comes together!
Cheers,
Angelo
Es muy práctica para ofrecer la opción de pick up, es fácil de configurar, utilizar y la atención a clientes es muy buena. Gracias a Ana que me apoyó resolviendo mis dudas.
Hola!
¡Muchas gracias, fue un placer ayudarte con tus dudas! No olvides que cualquier ora duda o situación nos puedes contactar de nuevo y aquí estaremos para ti.
Con mucho gusto,
Ana