Reviews (945)
Overall rating
4.7
April 17, 2025
We use to use Swell and they were purchased by Yotpo. Yotpo customer service only can get be assessed by email using a ticket system that takes about a day to get an answer. When they have an issue there is no answer for such as why does this customer not have an awards account.
We have been a customer of theirs for years and on the Shopify platform for 10 years.
Koffee Kult
United States
Over 8 years using the app
Yotpo - L&R replied
May 19, 2025
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution
