Brevo PushOwl: Email,Push,SMS

CS is super slow.
The sign up is a mess with Brevo vs Pushowl.

I first signed up on Brevo using my personal email. When I input my shop URL, it made me install the Shopify app. Which I did. But this seemed to have created a separate account under PushOwl because the email for Shopify was different.

And now, without knowing the different accounts existed, after I kept working directly on Brevo, paid the first subscription, did all my CNAME verification, imported data from Mailchimp and after sending my first email, the CS told me I need to cancel the Brevo account, and use the PushOwl account. That is when I noticed this account thing is really messed up with this service.

So confusing.

And CS does not respond. I have to wait a day to get a simple reply.