Reviews (1,238)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
May 14, 2025

The the way users are managed is unfair and broken. Why do I need to pay for additional seats on top of the per-return rate.

Avoid.

Blundstone UK
United Kingdom
Over 4 years using the app
AfterShip replied May 19, 2025

Hello Blundstone UK Team,

I understand how you feel; however, our role-based user management is standard practice across SaaS applications worldwide.

This provides a better way to manage a Small to Large business without needing to share the same Admin credentials with everyone in your team to access AfterShip.

You can continue to use AfterShip with a single owner account and not opt for additional seats if you prefer, and this is the reason we have the Member seats as an optional add-on to allow merchants to scale up as per their business requirements.

We'll consider it as feedback and see how we can incorporate member seats in existing subscriptions. If you have any more suggestions, please visit our Ideas Portal.

Regards,
Shafiq Alam
Team AfterShip