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Reviews (2,875)
The app causes display issues with my theme; the team didn't go out of their way to fix it and let me switch to a competitor without much fuss.
Hello Arnaud, thank you for your feedback. We always strive to go above and beyond, which is why our technical team spent several days diagnosing your store's mobile issue. As documented in our support chat, the conflict was explicitly caused by an external touch-event script inside your own theme (hand.min.js) that actively blocks normal web components.
Because we prioritize the security and stability of your store, we cannot rewrite or alter core code written by your theme's developers, as doing so risks breaking critical elements like your checkout. We always stand ready to assist when the issue is within our app's control, and we sincerely wish you the best with your store!