Reviews (2,275)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive GDPR and privacy law compliance, noting its user-friendly interface and seamless Shopify integration. They appreciate the automated workflows for handling customer data requests and the extensive customization options for the cookie consent banner. The integration with Google Consent Mode V2 and Shopify's consent API is also valued. Reliable performance and responsive support further enhance its appeal.

December 17, 2024

The app works great but moreover the helpdesk works very well - opinion based on experience build on contact with Natalie who solved all my technical issues very fast and in professional way. She is polite and focused on the issue to be solved.

kawa.pl
Poland
Almost 6 years using the app
January 17, 2025

We’ve been using Pandectes for GDPR compliance, and it has exceeded our expectations in every way. The platform is incredibly user-friendly, making it simple to navigate even for those without a legal or technical background. Its comprehensive tools ensure that all aspects of data protection are covered, giving us peace of mind.

What truly stands out is the level of detail and customization available. From consent management to data subject request handling, everything is seamlessly integrated and easy to manage. The support team is also outstanding—always prompt, professional, and willing to go the extra mile to assist.

Thanks to Pandectes, we’ve streamlined our compliance processes and feel confident in meeting GDPR requirements. Highly recommended for any business looking to enhance its data protection practices!

FansBRANDS® - COM
Hungary
9 months using the app
December 3, 2024

We have been using Pandectes GDPR Compliance for several years and have been super happy with the ease of use. We also have a tool that helps us stay compliant with GDPR compliance. We recently got offered a compliance check and we got some great suggestions from Konstantinos to make sure we meet all the regulations. He did a great job walking us through what we can adjust and also what to improve. Amazing support and a great team at Pandectes.

Tico Coffee Roasters
United States
Over 1 year using the app
November 20, 2024

Alex on the support chat was awesome. First I needed some basic help and then he offered to help me even with the design and all. So I really do appreciate that and recommend you getting in touch with the support if you need any help, they're actually very nice to you and helpful :)

PIKASTORE S.R.O.
Czechia
Over 1 year using the app
Pandectes replied November 26, 2024

Thank you so much for your kind words!

We're thrilled to hear that Alex was able to provide the support you needed, and even went above and beyond to help with your design.

Our team is always here to assist, and we truly appreciate your recommendation.

Please feel free to reach out anytime you need further help!

January 3, 2025

Konstantinos and the entire support team were very helpful in getting my Google consent mode fixed and running. I had previously used another app to manage my cookie & privacy settings, and when I uninstalled it, it left some code in my liquid file and was causing my Google tag to fire improperly. Konstantinos went through my code and found and fixed the issue for me, as well as made sure everything else was correct. Top-notch service!

ShopPetStuff.com
United States
Almost 2 years using the app
December 17, 2024

While I cannot say anything about the app, as my shop has not launched yet, the support is fast and fantastic! We dealt with a Shopify access request issue, and Natalie never lost a beat.
Everything was solved and cleared with competence and a good dosage of humor. I could not have asked for more.

Hunter Lassal
Germany
10 months using the app
December 10, 2024

Great options to customise. I had a general cookie issue (nothing to do with the app!) and Natalie helped me solve it (Well, solved it by herself really) which was actually super awesome - I would have had to get a developer to help otherwise.

Levitex
United Kingdom
7 months using the app
December 13, 2024

Wow – Konstantinos was incredibly patient with me (I’m such a newbie, and everything about Google Consent Mode and GDPR feels like Chinese to me). I think we spent 1.5 hours together, and he patiently explained what it all means, why I needed to upgrade, and how this would help me not only stay compliant with third-party pop-ups but also improve my Google Ads. Thanks a million, I am so grateful!

Monday Matcha
Sweden
4 months using the app
December 6, 2024

The app is incredibly user-friendly and does an amazing job of ensuring my store meets all GDPR, CCPA, and other privacy law requirements. Setting it up was a breeze, thanks to its intuitive interface and clear instructions.

What truly sets this app apart is the outstanding customer support. I had a few customization requests, and Konstantinos went above and beyond to assist me. Not only did he provide quick and detailed responses, but he also ensured that the solutions were perfectly tailored to my store’s needs. It's rare to find this level of professionalism and dedication in app support.

If you’re serious about compliance and want peace of mind while focusing on growing your business, this app is the ultimate choice. Big thanks to Konstantinos and the team for such an amazing product and exceptional support!

SANITIS CZECH s.r.o.
Czechia
4 months using the app
December 18, 2024

Quick response to my chat message. Very thorough on instructions on how to change some settings on Shopify. Very courteous.

Spur Crazy Designs
United States
Over 2 years using the app