Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive GDPR compliance features, crucial for businesses targeting the European market. They find it user-friendly with a multi-language feature and automatic upgrades when changing Shopify themes. The cookie consent banner, scripts and cookies scanner, and customization options are praised for their seamless integration and detailed analytics. The live chat feature is commended for quick and helpful responses, particularly from representatives Nikos and Christos. Merchants value the ability to test site compliance and the professional approach to GDPR compliance. The paid plans are seen as worthwhile for their automation capabilities, and the customer support is highly praised for its responsiveness and custom solutions.

March 29, 2023

I just started with this ap and so far so good as far as being able to navigate through it. I did reach out to support for a few questions and Nikos and Christos were both very helpful and responded quickly to me, which I appreciate. This is the 3rd app I have tried for GDPR and on one of the other apps, I had to wait until I received an email reply instead of actually chatting. The response for this app is great so far. I will do another update once I have been using the app.

Love My Artist
United States
22 days using the app
Pandectes replied September 5, 2023

Thank you so much for taking the time to leave us this positive review! We're delighted to hear that you've found our app easy to navigate and that our support team, especially Nikos and Christos, were able to assist you promptly. We always strive to provide real-time support to our users, and we're glad to know that you appreciate it.

Your feedback is invaluable to us, and we look forward to hearing more from you once you've spent more time with our app. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks for choosing our app, and we wish you all the best with your Shopify store!

July 3, 2023

I looked at several apps to ensure our website was in compliance with regulatory guidelines. Being that we are USA based but are selling all over the world we wanted to make sure that we were compliant. We decided on Pandectes GDPR, while the step by step instructions were intuitive, we still had a couple of questions. The fact that you can have them test your site to make sure you are compliant is a great feature. Once we realized that we needed to make adjustments we jumped online via live chat and they walked us through everything to get us setup. Great service and well worth the cost!!

United States
About 2 months using the app
Pandectes replied July 17, 2023

Thank you for choosing our application to ensure your store's regulatory compliance. We're glad to hear that our step-by-step instructions were intuitive and that our testing feature was helpful to you. We're always here to address any questions or concerns you may have. It was a pleasure assisting you through the setup process via live chat. We appreciate your positive feedback and value your business. Should you need any further assistance, please don't hesitate to reach out. Thank you again for your support!

February 27, 2023

I recently installed the Pandectes GDPR Compliance app on my Shopify store and am highly impressed with its implementation. This app has made my life easier by providing a simple and effective way to ensure that my store is GDPR-compliant.

The cookie consent banner layout and position options allowed me to integrate it into my store's theme seamlessly.

The scripts and cookies scanner is also beneficial as it provides detailed results and curated content to help me identify any issues and make the necessary changes.

Overall, I highly recommend the Pandectes GDPR Compliance app to any Shopify store owner who wants to ensure their store complies with different data regulations. This app deserves 5 stars for its features, ease of use, and excellent customer support!

Finally, I have to give a special shoutout to Christos for providing exceptional customer support. He was very responsive to all my questions and helped me set everything up exactly how I needed it.

Select Beauty
11 days using the app
Pandectes replied September 5, 2023

Thank you immensely for your detailed and positive feedback! We're thrilled to hear that our app has been beneficial for your Shopify store and that it has simplified the GDPR compliance process for you.

We take pride in the flexibility and functionality of our app, and it's heartening to know that features like the cookie consent banner and the scripts and cookies scanner have been valuable to you. Your kind words about the seamless integration and the curated content are much appreciated.

Christos and our entire support team are dedicated to ensuring our users have the best experience possible, and it's wonderful to hear that you've felt the impact of their hard work. We'll make sure to pass on your special shoutout to Christos!

Thank you for recommending our app and for the 5-star rating. We're here to support you every step of the way, so please don't hesitate to reach out if you need any further assistance in the future.

October 25, 2022

I am so glad that I found this app. Not only that it's very easy to configure, the LIVE support that I received is hands down the best that I've come across in Shopify-land. Our agency recommended us two apps and I struggled to get any help from them. No Live Chat, I have to chase them on email and the phone number sent me to waiting mode and then choose the same options on repeat for 1.5 hours (OneTrust) . I found this app at 0745, got Nikos on Live Chat to help me with a CSS styling fix, and we are live by 0830! I'm so pleased with their service and I'm sure if we stumble any issue / need new feature / request, they will be there for us! In fact, he's now helping me to understand how to integrate with Google Tag Manager now,. Thanks so much Nikos for your wonderful support!

United Kingdom
About 1 hour using the app
Pandectes replied September 5, 2023

Wow, thank you for such a glowing review! We're overjoyed to hear about your positive experience with our app and especially with our live support. At Pandectes, we prioritize our users' needs and always aim to provide real-time assistance to ensure a seamless experience.

It's fantastic to know that Nikos was able to assist you promptly, especially with the CSS styling fix and the integration with Google Tag Manager. We're proud of our team's dedication and commitment to helping our users, and we'll make sure to pass on your kind words to Nikos.

We understand the importance of timely and efficient support, and we're glad that we could stand out in this regard. Rest assured, we'll always be here to assist you, whether it's for troubleshooting, feature requests, or any other queries.

Thank you for choosing our app and for taking the time to share your experience. We're looking forward to continuing to support you and your Shopify store!

Edited November 29, 2022

Excellent! Firstly they have great customer service, and do not hesitate to help you customize or solve any problems right away. #grateful Secondly, it is plug and play, (very easy to set up), it has good customization and tasteful fonts and colors to use. For a finicky design person like me I love that you can customize padding, alignment etc. By selecting the inexpensive second plan, you can access a fancy preferences page, where they can customize their preferences, and you can write your own explainer text there. Generally the app has a good design and feel. Lastly, it is informative. Honestly I was interested to see (because now my customers can see) what services we have tracking on the site and I'm actually noticing we might have duplicates from old code. And the dashboard shows you interesting data about opt in/out activity percentages over the last week. So it would be really easy to ab test. The best setting in my opinion is 'approve or preferences', because they need to be really determined to click into preferences, but if they are so, you can show them transparently a lot of information. They have advanced opt in parameters, for instance you can set 'take no action' to be an opt in, or if they ignore the bar and just keep scrolling and shopping you can set that as an opt in for essential cookies.

United States
About 2 months using the app
April 8, 2023

recently used the Pandectes GDPR/RGPD Cookies app for my website and found it to be extremely useful. The app helped me comply with GDPR and RGPD regulations by providing a simple and effective way to inform visitors about the use of cookies on my site.

The app was easy to install and set up, and the customization options allowed me to tailor the cookie banner to match the look and feel of my website. I also appreciated the detailed analytics and reports provided by the app, which helped me monitor cookie consent rates and better understand my website's traffic.

Overall, I would highly recommend the Pandectes GDPR/RGPD Cookies app to anyone looking for a reliable and user-friendly solution to manage cookies on their website. I give this app a five-star rating for its ease of use, customization options, and helpful features.

United States
3 months using the app
August 29, 2023

Having navigated through numerous GDPR compliance solutions for my Shopify store, I finally stumbled upon the Pandectes GDPR Compliance app. From the get-go, it was evident that this was not just another run-of-the-mill solution. The app's intuitive design ensured that the integration process with my store was smooth and hassle-free.

The diverse layout choices for the cookie consent banner were a refreshing sight, allowing me to make it align effortlessly with my store's design. But where the app truly shines is its comprehensive scripts and cookies scanner. It not only highlights potential compliance pitfalls but also offers concise content to rectify them, ensuring that I am always a step ahead in adhering to data regulations.

Customer support is the backbone of any great app, and Pandectes does not disappoint. The team, especially Christos, was proactive and ensured all my queries were addressed promptly. Their hands-on approach to support, especially the live chat feature, stood out in comparison to other apps where I was left waiting for email responses.

For those Shopify merchants on the lookout for an all-in-one GDPR compliance solution that combines functionality with top-notch support, the Pandectes GDPR Compliance app is your best bet. It's more than worth its weight in ensuring your store's compliance and giving you peace of mind. A solid 5-star recommendation from my side!

Dossier Perfumes
United States
18 days using the app
September 14, 2023

Christos has been fantastic. He has helped me to add this app which by the way is amongst one of the best I have tried. The app ensures everything important around GDPR etc is covered. I would recommend the app and Christos to other store owners. I will be using Pandectes all the time and in any new stores that I launch.

United Kingdom
About 1 month using the app
Edited April 13, 2023

I recommend this app for two reasons. The first is that your chat service, and in particular "Christos", the customer advisor, managed to explain to me how to make a banner with a professional look. This is quite a feat given that I am new to Shopify and not very good with a computer. Christos has shown compassion, patience, and exemplary professionalism, and I mean it deeply! The second reason I recommend this app is that the banner I made is very professional. I will add this app to my other online stores and recommend it to my friends. I also want to point out that if I am satisfied with my banner, it is thanks to the super adviser Christos! PS: Having someone like Christos working for you is a blessing. It's thanks to people like him that your application works well. He took 1h30 to explain to me without ever judging me or letting me down. I rate this app 5/5, and the rating goes to you, Christos. Thanks again, and look forward to working together.

About 2 months using the app
June 29, 2023

This app is very intuitive and easy to use. Christos from their Helpdesk was quick to offer assistance the moment I installed the app. He scanned my site for compliance issues and made suggestions. Based on his input, I upgraded to the Premium Plan and was able to address some 3rd Party cookies and turn on other useful features. Christos also wrote a pair of custom rules for cookies from additional 3rd Parties. I'm glad I chose this app, because Christos made it very easy to get everything set up with his guidance.

Structall Building Systems
United States
About 1 hour using the app
Pandectes replied July 18, 2023

Thank you so much for your kind words! 😊🎉 We're thrilled to hear that our GDPR app has been intuitive and easy for you to use. We appreciate your trust in us, and we're glad that Christos from our Helpdesk was able to assist you promptly and provide valuable guidance. We're always here to help, so please don't hesitate to reach out if you have any further questions or need assistance with anything else.
Thanks again for choosing our app! 👍🌟