Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive GDPR and California compliance features. They value the customization options, including matching the cookie banner to their site's aesthetics. The support team, particularly Christos, is praised for their prompt and knowledgeable help. Unique features like the "Check Compliance" and detailed traffic reports are also favored. The paid plans are seen as worthwhile for their automation and compliance assurance. The app is recommended for businesses of all sizes and markets.

November 17, 2023

Been using the free package of this app for some years now. Just contacted support as required some clarification when I decided to update my settings - Christos, the support advisor, was very helpful and quick in addressing my questions.

Overall, great app, easy to use, and fantastic support.

Zusaura
United Kingdom
Almost 4 years using the app
Pandectes replied November 28, 2023

Thank you so much for your kind words and for choosing our app for your GDPR compliance needs! We're delighted to hear that you've found the app easy to use and that our support, especially from Christos, has been helpful to you. Your satisfaction and feedback are incredibly important to us as we strive to continuously improve our services. If there's anything else we can assist you with, please don't hesitate to reach out.

Thanks again for being a part of the Pandectes community!

November 7, 2023

The subject is complicated and I can say that Pandectes is very advanced and if you follow their instruction you'll be compliant. 100%.
As said to them, what I believe is still missing is a good and well tested package that solve the GDPR compliance issues and the GA4 analytics good data issues.
I mean, I need to be compliant and to have good enough data to know where my sales come from. I don't want to know if a client is blond and skinny, I just would like to know if a sale come from ADS or ORGANIC. After a year I am still in the darkness. This is a feedback because the 2 subjects are too related. I need a GDPR app to collect data. If my data are not very useful I could stop collecting them and I won't need a GDPR app anymore. So I believe someone very competent should put together the 2 things and create a cool new complete tool.

Concetto è
Italy
11 months using the app
Pandectes replied November 28, 2023

Thank you for sharing your insightful feedback and for recognizing the advanced nature of our Pandectes GDPR Compliance app. We appreciate your suggestions regarding integrating GDPR compliance with effective analytics, like GA4, to better understand sales sources. It's a valuable perspective that we will certainly consider in our ongoing efforts to enhance the app's functionality. Your input is crucial in helping us create a more comprehensive tool that addresses both compliance and analytics needs. Please feel free to reach out if you have any more suggestions or need further assistance. We're here to help!

December 3, 2023

Yhe staff and Christos were really useful with a very good tips to improve my setting to help me out to have a better stats. Christos really helps me with custom tips to improve a better results. THX

Balance Board Pro
Italy
Over 1 year using the app
Pandectes replied December 8, 2023

Thank you so much for your positive feedback! We're thrilled to hear that our team, especially Christos, could assist you with valuable tips to enhance your settings for better results. Your success and satisfaction are our top priorities. If you ever need more custom advice or have any questions, we're just a message away.

Thanks again for choosing our app and for taking the time to leave this wonderful review!

October 23, 2023

Using the free version and the support staff could not be more helpful. Christos was super responsive and provided me with what I needed. Thanks again, highly recommend these guys for anyone looking for a simple yet powerful tool to achieve GDPR and other compliance requirements across the globe.

Neon Sunrise
Australia
6 months using the app
Pandectes replied November 28, 2023

Thank you for taking the time to share your experience with our app and support team! We're thrilled to hear that you've found the free version useful and that Christos was able to provide you with the assistance you needed. Your recommendation means a lot to us, and we're committed to continuing to offer a simple yet powerful tool for global compliance. Should you have any more questions or need further support, we're always here to help.

Thanks again for choosing Pandectes for your GDPR compliance needs!

September 28, 2023

We just swaped from another cookie consent app to this one a few hours ago and don't regret a single second. We even upgraded our plan almost immediatly to $9, after we accidently get in contact with support. there is a button called "Check compliance" and we thought this is just to do a simple check about our settings but instead a support member just got in contact with us and checked our store. He found a few problems that of which we knew nothing until now and most important fixed it without any charge. Based on this experience, we can recommend everyone, explicitly in Germany, to use this APP. If you don't have much time or don't want to deal with all the regulations regarding the cookie policy, the support will definitely help you so that everything works. 5 Stars from our Site - very glad we found this.

SensoryBoost
Germany
3 months using the app
Pandectes replied October 19, 2023

Hello,

Thank you for taking the time to share your experience with our app! We're delighted to hear that you had a smooth transition from another solution to Pandectes GDPR Compliance and that our support team was able to assist you promptly.

Our "Check compliance" feature is designed to ensure our users get the best possible guidance, and we're glad it proved beneficial for you. We understand the complexities of cookie regulations, especially in regions like Germany, and we're here to make it as seamless as possible for our users.

Your trust and feedback mean a lot to us. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you for choosing Pandectes and for your glowing recommendation. Wishing you continued success with your Shopify store!

Warm regards,
Pandectes Team

November 15, 2023

Very helpful experience with Christos who helped check my compliance, change things on my store to be compliant, walked me through the steps to do so, and even helped me improve the look of my banner too! Thank you so much, as a newbie to the world of online shops this has helped so much. Best Wishes!
The app itself is very easy to use & simple too, even for a newbie.

Lydia Hill Designs
United Kingdom
6 months using the app
September 21, 2023

Great app, but even more importantly, wonderful support. Christos was incredibly kind, addressed the issue I presented, and resolved it within minutes. It is exactly what a shop owner looks for in these apps: functionality of course, but also support when things don't work as well as expected. Thank you!

Feast Italy
United Kingdom
About 1 year using the app
Pandectes replied October 19, 2023

Hello,

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our app useful and that Christos was able to assist you promptly. At Pandectes, we always strive to provide the best possible support to our users, and it's heartening to know that we're meeting your expectations.

Your trust and satisfaction are our top priorities, and we're here to help whenever you need us. If you have any more questions or feedback in the future, please don't hesitate to reach out.

Thank you for choosing Pandectes GDPR Compliance for your Shopify store. Wishing you continued success!

Warm regards,
Pandectes Team

October 16, 2023

Excellent application that makes it very easy to setup a GDPR-compliant store. Christos helped configure the settings and checked to ensure everything was compliant. Highly recommended.

Hoxton Macs
United Kingdom
Over 2 years using the app
November 9, 2023

After searching for an app to handle my compliance situation for the EU and US well for a looong time i ended up with Pandectes, which works really well and evenly important: Christos gives great support, explains the mechanics behind and gives you the rare feeling of a support really in depth knowing what they are talking about. Absolutely recommended!!

DisagrEE
Germany
8 months using the app
September 19, 2023

We started using the free version and the needed to upgrade to premium to ensure compliance with GDPR laws in Germany. I have been in contact with Christos from the customer service for quite a while to get all the necessary information and implementation. Christos has been extremely helpful and even provided some tips on how to optimise the banner. On top, he implemented a custom rule for us to tackle the reCaptcha challenge. A brief search for cheaper alternatives has shown, that we would unlikely get a cheaper option. So we gladly stayed with Pandectes, knowing their customer service is best in class. Thank you very much @Christos & I recommend Pandectes!

COMARI
Germany
8 months using the app
Pandectes replied October 24, 2023

Thank you so much for taking the time to share your experience with our app and our team. We're thrilled to hear that you found value in our Pandectes GDPR Compliance app and that Christos was able to assist you in ensuring compliance and optimizing the banner for your store.

We understand the importance of GDPR compliance, especially in regions like Germany, and we're committed to providing the best solutions and support to our users. It's feedback like yours that motivates us to continuously improve and offer top-notch service.

Thank you for choosing Pandectes and for your kind recommendation. We're here to assist you anytime you need. I wish you continued success with your Shopify store!

Warm regards,
Nikos