Pandectes GDPR Compliance
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So far so very good. We just updated our theme and at the same time did some research regarding our cookies and general compliance with GDPR, EAA and all the other letters of the alphabet that signals new laws to comply with. What we found was that Pandectes could do it all at a slightly cheaper price. This means that less apps = less heavy on page and no manual coding in one theme. It follows for every theme update. For the price there is a lot of options in the settings. The UX is very good and their employee Marios did a manual compliance check after enabling to make sure the setup is correct. He was very helpful and fast with a good solution to another UI question regarding the widget button.
Excellent support from Natalie. I was configuring Google Consent Mode V2 on a fairly non-standard setup — my GA4 and Google Ads run through the Shopify Google & YouTube channel rather than Tag Manager — and I needed to be sure I wouldn't end up with duplicate page views or double-counted conversions before unpausing a campaign.
Natalie answered clearly and specifically, explained exactly how Advanced consent mode behaves for visitors who decline, and pointed me to the right setting to avoid duplication. She also checked my store directly and confirmed only strictly necessary cookies were firing before consent. When a setting hadn't saved properly on my side, she spotted it and told me — which saved me from thinking I was compliant when I wasn't.
Fast, accurate, and she engaged with the actual technical detail instead of sending generic links. Exactly what you want from support when there's ad spend on the line.
My store was struggling with compliance, and we finally found a solution that worked with our nuanced architecture when installing Pandectes. Their interface is sleek, and allows you to create a flexible and beautiful cookies banner. They are constantly staying up to date and email you about any new compliance changes and their solutions that address them. Their support is AMAZING, I worked with Ermis who was knowledgeable, friendly and helpful throughout our compliance check. I appreciate their response time, instructions and support in making sure we meet legal standards for tracking.
The team at Pandectes has been exceptional from start to finish. I’ve rarely encountered a support team that is as responsive, proactive, and knowledgeable. Nikos went above and beyond throughout the implementation process, ensuring every detail was accounted for and taking the time to answer all of my questions thoroughly and patiently. His expertise was invaluable in helping us understand which requirements were necessary, which were not, and how different decisions could impact Shopify functionality. The level of support, guidance, and attention to detail provided by the team made the entire setup process seamless and stress-free.
Installing the app and making sure it is doing what I want it to do is involved but with the help of Natalie, Konststantinos and Ermis and their endless patience and understanding, they helped me to get the app tuned into exactly what I needed. Fully compliant, even in CA! I would recommend this app!
Great app and excellent support. Pandectes GDPR has been very helpful for managing compliance requirements on our Shopify store, and the setup is clear and easy to follow. Ermis was especially helpful and responsive, providing clear guidance and making sure everything was properly configured. Highly recommended for any Shopify store looking for a reliable GDPR compliance solution.
The app works wonderfully! It took very little time to setup and after doing further testing, works great. We had to make some custom configurations to block additional items and Konstantinos was of great help.
Excellent as always. We use Pandectes on 2 other stores. Works perfectly with Consent Mode v2, simple to install and configure; clean and professional front end UX and superb support / installation checking. Reccomended.
Pandectes has excellent customer service! I ran into a few issues during setup, but Konstantinos guided me through each step with ease. He was very knowledgeable about the application interface and answered every question I had along the way. I highly recommend this app to anyone looking to ensure they are fully GDPR compliant.
Switched to Pandectes after another consent management app left us with GA4 purchase events not coming through properly. Konstantinos from support diagnosed the issue within minutes and immediately provided a solution to get everything working.
Deployed the recommended setup and our tracking now fires correctly with full consent and complete transaction data — confirmed working end-to-end.
What stood out:
Native Shopify integration that actually works
Google Consent Mode V2 setup is straightforward
Pre-built solutions for known edge cases rather than half-built workarounds. Genuinely knowledgeable support with no scripted responses or escalation loops
Far better than what we had before for Shopify stores running Google Analytics and Google Ads. Recommend.