Reviews (2,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this GDPR compliance app for its effective simplification of compliance tasks, including a customizable cookie consent banner that integrates well with store designs. The app is user-friendly, offers robust customization options, and integrates seamlessly with Shopify, supporting features like Google Consent Mode V2 and Shopify's consent API. Merchants appreciate the automated workflows for handling customer data requests and the reliable performance in managing GDPR requirements. Exceptional customer support, particularly from team members Christos, Konstantinos, and Alex, is frequently highlighted for their responsiveness and expertise, significantly enhancing the app's value.
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I have been given all the instructions and steps to make the proper changes on my website. I received great help from Natalie! I highly recommend it.
It was really easy to install the app, and when I recently asked the customer service rep Alex to check to make sure that my store was compliant, he did it and then went the extra mile to give me some helpful setup suggestions. I wish everything about ecommerce was this easy!
The instructions were clear and concise, and I quickly knew what I should do to perfect my setup. They did a great job, especially Alex, who was very helpful.
We had a minor technical error, that we got immediate support with. Konstantinos was on the issue right away and fixed it in a matter of minutes – incredibly efficient and supportive.
Can only recommend!
I've been using the Pandectes GDPR Compliance app to ensure my site is fully compliant with EU cookie regulations, and I must say, it has been a game-changer. The setup is incredibly user-friendly, and the customization options allowed me to tailor the cookie consent banner to match my brand perfectly.
A special shoutout to Natalie from their support team, who went above and beyond to help me update the cookie banner. Her guidance made the process seamless, and her quick responses ensured everything was up and running in no time.
If you're looking for an efficient, comprehensive solution for GDPR compliance, this is the app you need!
Fast and excellent support. Natalie did a fantastic job in helping us and our problems where fixed in a few minutes.
We've been using the Pandectes GDPR Compliance plugin for our Shopify store, and it's been fantastic. The plugin is easy to set up and does an excellent job of ensuring our store meets all GDPR requirements. What really stands out is their support team—responsive, knowledgeable, and always ready to help. Highly recommended!
Thank you so much for your kind words and for recommending our Pandectes GDPR Compliance app! We're thrilled to hear that our app has met your expectations and that our support team has been able to assist you effectively. We're committed to providing great service and keeping your store compliant with GDPR and other regulations. If you need further assistance or have more feedback, we're just a message away. Thanks again for choosing us!
I use the Pixel Integration from this GDPR Tool, but yesterday suddenly in some cases the app send the wrong data trough the pixel api. After i switch to the Consense Mode V2 the issue was gone. I report the issue, but looks like they are not able to fix it..
Thank you, RamenHeaven, for sharing your experience. We always strive to provide the best possible support and take all reports seriously.
We'd like to clarify that our integration with the Pixel API is designed to utilize the consent event as intended by the platform. Any custom implementations built on top of that are beyond our responsibility and can sometimes lead to unexpected behavior.
We did our best to assist you, including following up multiple times for specific information needed to reproduce the issue. Unfortunately, without that information, we were unable to proceed further. We remain available and committed to helping all our merchants and ensuring their needs are met in a professional manner.
We hope this clarifies the situation, and we're always here to support our users.
Does exactly what's needed, very simple to set up. Support is very helpful - thank you Natalie!
Konstantinos was super helpful when the banner wasn't showing on our site. Helped us with our coding quickly - thanks!