Reviews (1,971)
Overall rating
4.8
June 12, 2025
Terrible!! Embedded codes on my entire website and my website is down for the whole day already.
Hipvoordeheb.nl
Netherlands
Over 2 years using the app
Shogun Labs, Inc. replied
June 13, 2025
Hi Fleur!
Thanks for leaving your feedback with us. We understand Shopify support has given the impression that the issue you were experiencing with your checkout is related to our app, and the code that we have in your theme.
That same code has been in your theme unchanged since December 2022, and the nature of the issue you are experiencing does not relate to any function Shogun touches on. We've offered to help perform some real troubleshooting and requested collaborator access to have a look and await your reply.
James
Shogun Support