Reviews (1,933)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for creating high-quality, conversion-focused landing pages without coding. The drag-and-drop editor and design versatility allow for extensive customizations. Features like A/B testing, custom templates, and device-specific editing are appreciated. Seamless integration with Shopify and third-party apps supports advanced functionalities. Merchants praise the user-friendly interface, quick onboarding, and responsive 24/7 customer support. Continuous updates reflect a commitment to improving functionality.
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Great app with excellent support! Whenever we ran into questions or needed help with customization, the support team responded quickly and professionally. A special thanks to Sweetan, who was incredibly patient, knowledgeable, and always willing to go the extra mile to help us resolve issues. Their prompt assistance made the whole experience smooth and enjoyable. Highly recommended!
Thank you so much for your wonderful review! We're thrilled to hear you've had such a positive experience with both the app and our support team.
I'm especially grateful that I was able to help you. Going the extra mile to help our merchants succeed is exactly what we strive for.
We truly appreciate your recommendation and your support. If there's ever anything else we can help with, we're always just a message away!
Sweetan | Client Services
Shogun
They just split the Personalzation feature into New App.
And they did mentioned "About Personalization: it’s no longer available for new Shopify installs after Nov 12, 2025, but existing users aren’t affected. If you were using Personalized Experiences, pages stay published and everyone just sees the Default Variant when MTUs run out."
Guess what, someone just pushed the new app and REMOVED THE YEARS OF PERSONALZATION work. Just PUFF, GONE for ever.
Hi Ravi,
I’m really sorry for the frustration this caused. I completely understand how alarming it must feel to see something that looks like years of work suddenly disappear.
To clarify, your personalization work has not been deleted. We pushed an unpublished version update, and your personalization can still be found in the versions tool, to which you can revert.
We recognize that this experience wasn’t clear or smooth, especially for customers actively using these features in Page Builder. That’s on us.
In response to your feedback, we’ve already re-enabled these features for you so you can continue working as expected while we reassess the transition approach.
If you’re still seeing issues, we’d really like to take a closer look at your specific setup. Please reach out to our support team directly, and we’ll prioritize resolving this for you.
Thank you for calling this out.
James
Shogun Support
Perfect, so so helpful and super quick, literaly saved me when I accidentally deleted pages!
Thank you so much for the kind words! We’re really glad our team could help quickly and recover things after the accidental page deletion. We know how stressful moments like that can be, so it’s great to hear we were able to help when you needed it most. We truly appreciate your support!
Sweetan | Client Services
Shogun
App is great and offers everything you need, but the support ... is superb - replies in minutes, actually helpful and kind.
*Would love it if - in the future - the video element didn't require vimeo/youtube integration but manual upload in the app itself :D
Thank you so much for the thoughtful review! We’re thrilled to hear you’re enjoying the app and that our support team has made such a positive impression with quick and helpful responses.
We also really appreciate the feedback about the video element. A native video upload option within Shogun is a great suggestion, and we’ll be sure to share it with our product team for consideration in future improvements. Thanks again for your support and for taking the time to share your experience!
Sweetan | Client Services
Shogun
Support is amazing, have had some edge cases pop up and they've been responsive, willing and able to solve some issues for us. Easy to use drag and drop editor, improvements continue to be made which only enhances the experience. Would recommend if you're not able to code pages yourself!
Thank you so much for the thoughtful review! We’re really glad to hear our support team has been able to step in and help with those edge cases. That’s exactly what we’re here for.
It’s also great to know you’re enjoying the drag-and-drop editor and noticing the ongoing improvements. We’re constantly working to make the experience even better.
We truly appreciate the recommendation and your support!
Sweetan | Client Services
Shogun
Great support, assisted us quickly and efficiently with a glitch that kept occurring within the site. Much appreciated!
Thank you so much for the kind feedback!
We’re glad our team could jump in quickly and resolve the glitch for you. Providing fast and efficient support is always our goal, so it’s great to hear that was your experience. We truly appreciate you taking the time to share this!
Sweetan | Client Services
Shogun
Shogun's customer service is second-to-none. I sent a request to get help with getting access to my account and got a response from James in (literally) five minutes. The app itself is amazing in allowing me to customize my shop theme however I'd like, but I really judge a product on how it handles error resolution and Shogun is exactly what you hope for when you've got a problem. They're responsive, have the answers to fix your problem, and get you back up and running with your day in minutes. I was incredibly impressed. Love Shogun!
Wow — thank you so much for this amazing feedback!
We’re thrilled to hear James was able to jump in so quickly and get you back up and running. It means a lot that you value both the product and the support experience — that’s exactly what we strive for!
We’re so grateful to have you with us and appreciate your kind words about Shogun!
Sweetan | Client Services
Shogun
I want to be fair. We have used Shogun for years to build our pages, and for the most part, its core functionality as a page builder has been great.
However, we recently discovered a critical technical issue that is being caused directly by the Shogun app. It is injecting conflicting code onto our product pages that completely breaks our Google Rich Snippets for product reviews. This means our star ratings are not showing up in Google search results, which is a significant blow to our organic traffic and sales.
The most frustrating part is the complete lack of support. We have now reached out three times over the past [mention time frame, e.g., two weeks] with detailed, evidence-based reports of the issue, and we have received zero response.
An app is only as good as the support behind it. As a long-time, loyal customer, it's incredibly disappointing to be ignored when facing a problem that is actively harming our business. Until this is resolved, Shogun is causing more damage than it's worth. I am willing to update this review if and when their support team finally responds and helps us fix this critical bug.
Hey Nick, thank you so much for leaving us a review. Your feedback means so much to us! We're glad that our templates and custom options have helped you build great pages. Our customer support team is always there to assist if you should need it in the future.
Allison | Team Lead | Support
Shogun Page Builder
We've only just begun using this app but the available formatting and functions is impressive and not like anything else we've used before (especially while on the Magento platform). We are looking forward to exploring all capabilities in the new year.
Support is very helpful in getting to the bottom of an issue we faced.
Thank you so much for the review! We’re delighted to hear that your first impressions have been so positive and that you’re finding the formatting options and functionality stand out from what you’ve used before.
It’s also great to know our support team was able to help you work through the issue you encountered. We’re excited for you to continue exploring everything Shogun has to offer, and we’ll be here to help every step of the way. Thanks again for your support!
Sweetan | Client Services
Shogun
This is a fantastic page-building app. We have been using it for years. The app works perfectly, and the support team is very helpful in solving any issues that may arise. Highly recommend!
Hi there, Jordan
Thanks for sharing your feedback in the form of this review. We are extremely happy to hear that your experience with Shogun has been exceptional for so many years. I will be happy to share this with the entire support team.
Please note that we are always here to assist you. ❤️
Thanks for the honest recommendation. Let us know if you bump into any issues and we'll be happy to assist you. 😊
Sweetan | Client Services
Shogun
