Reviews (3,321)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the user-friendly drag-and-drop functionality that allows easy creation of visually appealing content without needing web design experience. They praise the intuitive features like video integration and SEO optimization, and commend the robust customer support for its quick, thorough assistance. Some challenges with translation integration exist, but the app generally integrates well with Shopify themes. Additional resources like webinars are also valued.

January 10, 2025

Shogun has been wonderful to work with. Great customer service and allows me to create beautiful pages/sections on my website with 0 coding experience! Andre specifically has been such a big help. Highly recommend Shogun!

Face Club
Canada
About 3 years using the app
Shogun Labs, Inc. replied January 13, 2025

Hi there, Nicole. Thanks for writing this review for us and sharing your wonderful experience with Shogun.

We are super glad to hear that Shogun has been wonderful to work with and that our support team was able to help. Andre is awesome and I will be sure to share the feedback with him and our entire support team.

Thanks for the honest recommendation. 😊

Please let us know if there is anything we can help with.

Sweetan | Client Services
Shogun

January 10, 2025

While I occasionally encounter challenges using this landing page app, the chat support always provides an excellent experience. The representatives are incredibly helpful and patient. As a beginner in website building, even with a user-friendly platform like Shogun, I truly value the team's guidance and support.

The Lash Professional
United States
About 3 years using the app
Shogun Labs, Inc. replied January 13, 2025

Hi there, Vanessa. Thanks for taking the time and leaving us a review of your experience with Shogun.

We can understand the challenges and we would like to ensure we are there to support you. I am happy to hear that our support team has been able to help. We will look forward to assisting you again should you have any further questions for us.

Thanks for your continued support. Vanessa

Sweetan | Client Services
Shogun

November 27, 2024

The app is very easy to use and helps me create beautiful pages for my website. Customer service is excellent as well. My questions are answered quickly and I always receive a very thorough response. Highly recommend.

Soulbound
United States
Almost 6 years using the app
Shogun Labs, Inc. replied December 4, 2024

Hi, Kelly. Thanks for taking the time and sharing your feedback in the form of this review.

We are super glad to hear that your experience with Shogun and our support team has been amazing. I will be sure to share this with the entire team. 😊

Thanks for the honest recommendation, we appreciate your love and support.

Sweetan | Client Services
Shogun

January 15, 2025

Amazing customer service from Sweetan at Shogun. I emailed him with a problem 9:30pm and he got back very quickly with a series of responses that resolved the issue.

Salt Athletic
United States
About 4 years using the app
January 6, 2025

First of all, the shogun support team is super helpful, kind and fast. In page buildung itself, I never found a single thing they couldn't help me fix within a couple minutes. Huge props and thanks for that.

Page building and publishing couldn't be easier. If your shop needs high class content, Shogun is definitely your way to go! Gives you all the options you need (and even more) while perfectly adapting to your shopify theme.

Only downside we have is translating.

The connectivity with Shopify's own translation tool (Translate & Adapt) is really bad unfortunately and still the best one out there. Translating a shogun page in shopify is really painful and if you update a page, layout changes don't update to the translation. Only way to change a 3-lingual page is to publish a copy of the new page and translate it from scratch. which costs loads of time.
Not ideal for multilingual shops but still the best I've seen so far.

Really hope I can give an honest 5-star review for the shogun team one day. But the translation issue is a bummer unfortunately.

KANOA Surfboards
Germany
About 2 years using the app
December 18, 2024

James & the Support team were quick to help and provide a solution! Five stars.

HarperCollins
United States
Over 4 years using the app
Shogun Labs, Inc. replied January 13, 2025

Hi there, thanks for sharing your feedback in the form of this review. We greatly appreciate your support.

I will be sure to share the kind words with James and the entire support team. :)

Sweetan | Client Services
Shogun

December 23, 2024

Their customer service is top tier. They're extremely helpful. Building in Shogun is easy unlike many of the builders for Shopify.

Beach Bum Outdoors
United States
Almost 3 years using the app
Shogun Labs, Inc. replied January 13, 2025

Hey there, Thanks for taking the time and sharing your experience with us.

We are glad to hear that our support team has been able to help and that you are making the most of Shogun. Please don't hesitate to write back if you have any questions for us. 😊

Sweetan | Client Services
Shogun

November 13, 2024

Super helpful team, great app! Even on the basic plan.

Ello
United States
Over 3 years using the app
Shogun Labs, Inc. replied December 4, 2024

Thank you so much for taking the time and leaving us a review. We are happy to hear that your experience with Shogun and our support team has been awesome. Thanks. 😊

Sweetan | Client Services
Shogun

January 8, 2025

The editor is very easy to use, and the features are great. Andre in customer support has helped me with every issue i've come across and has been a painless experience!

The Rag Company
United States
About 2 months using the app
Shogun Labs, Inc. replied January 13, 2025

Hi there, Nate. Thanks for taking the time and leaving us a review. We appreciate your kind words.

Andre is indeed awesome and I will be happy to pass on the feedback. Please don't hesitate to write back if you have any further questions for us. 😊

Sweetan | Client Services
Shogun

November 4, 2024

I have been using this app for a couple years and have mixed reviews. I find this app to be nice for formatting a page with images and simple text, but full of glitches and so hard to use when you are creating a page with columns and lots of text with different formats, sizes, and links such as a "stockist page" It acts up like crazy and changes the formatting of the lines over and over to different options that were not selected. Adding a couple stores to my page is like a 45 minute venture to get it right. Plus the text formatting box pops up right over where you are working on the page so you often can't see what you are typing and formatting until you click away. I will likely begin to shop around for a new app when I have some time to invest.

First Rite Clothing
United States
About 4 years using the app
Shogun Labs, Inc. replied November 5, 2024

Hi there, Corrine. Thanks for taking the time and sharing your feedback in the form of this review.

While I appreciate the feedback, I am sorry to hear you faced some issues with one of your recent pages with columns and other elements. I believe there is a better way to work on the page, assuming the page in question is the most recently published page.

I don't see a support interaction about the same either, please correct me if I am wrong. However, I have reached out to you directly and I would love to check this further for you.

I'll appreciate it if you could reply back to my email. Thanks.

Sweetan | Client Services
Shogun