Reviews (1,986)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendly design and strong customer support, highlighting its ability to enable those with minimal coding skills to create high-quality landing pages. It integrates smoothly with Shopify and offers advanced features like A/B testing and extensive customization. Educational resources and a noticeable boost in site performance and sales are also appreciated. Long-term merchants attest to its reliability and sustained value.

November 10, 2025

Had an issue with a screen display issue that took me days to figure out. Reached out to Shogun support and Sweetan figured and resolved my problem within just a few email interactions. The support here is actually what makes Shogun such a reliable solution for Shopify. Thank you, again.

The Graze Company
Canada
Over 5 years using the app
Shogun Labs, Inc. replied November 27, 2025

Thank you so much for sharing this and leaving us a review.

I am glad I was able to help resolve the issue for you. It was great to communicate with you.

We know how frustrating display problems can be, so it means a lot that our support team could make a difference. We truly appreciate your kind words and are grateful to have you with us! ❤️

Sweetan | Client Services
Shogun

October 15, 2025

Shogun's customer service is second-to-none. I sent a request to get help with getting access to my account and got a response from James in (literally) five minutes. The app itself is amazing in allowing me to customize my shop theme however I'd like, but I really judge a product on how it handles error resolution and Shogun is exactly what you hope for when you've got a problem. They're responsive, have the answers to fix your problem, and get you back up and running with your day in minutes. I was incredibly impressed. Love Shogun!

Asher + Rye
United States
Over 5 years using the app
Shogun Labs, Inc. replied November 6, 2025

Wow — thank you so much for this amazing feedback!

We’re thrilled to hear James was able to jump in so quickly and get you back up and running. It means a lot that you value both the product and the support experience — that’s exactly what we strive for!

We’re so grateful to have you with us and appreciate your kind words about Shogun!

Sweetan | Client Services
Shogun

October 10, 2025

I had a small coding issue preventing a page from publishing which was dealt with very quickly and effectively. Highly recommend the support team and the app

Bella and Bear
United States
Almost 2 years using the app
Shogun Labs, Inc. replied November 6, 2025

Thank you so much for the wonderful feedback! 💙

We’re so glad our team could quickly sort out the issue and get your page published. We really appreciate your recommendation and your support!

Sweetan | Client Services
Shogun

November 2, 2025

Amazing app, and super quick help from support team!
Being using it for years!

Selk'bag - The Original Wearable Sleeping Bag
United States
Over 5 years using the app
Shogun Labs, Inc. replied November 6, 2025

Thank you so much for your amazing support over the years!

We’re thrilled to hear you’ve been enjoying the app and that our support team could help quickly when needed. We truly appreciate you being part of the Shogun family!

Sweetan | Client Services
Shogun

November 6, 2025

Support is quick and extremely helpful. They take their time explaining what is done and will walk you through the process. Thank you!

NANOSKIN Car Care Products
United States
Almost 3 years using the app
August 21, 2025

This is a great app for those who need pagebuilding solutions but lack any coding skill. The support team is helpful and usually very quick.

BC Hobbies
Canada
Over 4 years using the app
Shogun Labs, Inc. replied August 22, 2025

Thank you so much for your kind words! 🎉

We’re so glad Shogun makes page building simple and accessible, and it’s great to hear our support team could be there when you need them. We truly appreciate you being with us!

Sweetan | Client Services
Shogun

August 20, 2025

The support team is the diamond. Yeah the builder works, its UI is intuitive, there are built in AB capabilities, all the bells and whistles. However, online it all works until it doesn't. This is where the supports matters! Responsive and knowledgeable!

We were updating a theme and something broke. Mobile CSS issue. Within minutes the support identified the line that was giving us hardships in our theme. They saved us days in QAQC, development and helped us bring the new theme in front of our customers.

On Shopify the biggest cost is the opportunity cost! Thanks Sweetan! You are a Rockstar!

GOA Skincare
United States
About 4 years using the app
Shogun Labs, Inc. replied August 22, 2025

Hi there, we greatly appreciate you leaving us this feedback.

This absolutely made our day 🙌

We’re so glad that Shogun and our support team could help you move fast and save time; that’s exactly what we aim for! It was great to communicate with you. I am happy that I was able to help you. 😊

Thanks for trusting us and letting us be part of your Shopify journey!

Sweetan | Client Services
Shogun

September 25, 2025

Love working with you all! So easy to communicate with, so helpful fixing problems or troubleshooting - best customer support team out there.

Esker Cycles
United States
About 7 years using the app
Shogun Labs, Inc. replied September 30, 2025

Thank you for the amazing feedback! 💙

We’re so glad communication has been smooth and that our team could help troubleshoot quickly. It means a lot to hear we’re the ‘best’ in your eyes!

Sweetan | Client Services
Shogun

October 2, 2025

Tech support has been great when issues popup. They've resolved them right away.

Safe and Vault Store.com
United States
Almost 4 years using the app
Shogun Labs, Inc. replied November 6, 2025

Thank you so much for your kind words! 🙌

We’re really glad to hear our support team could jump in quickly and get things resolved for you. We appreciate you being with us!

Sweetan | Client Services
Shogun

October 22, 2025

Makes creating shopify landing pages so much easier! Great support and timely responses!

VO BEAUTY
Canada
12 months using the app
Shogun Labs, Inc. replied November 6, 2025

Thank you so much! 🎉

We’re so glad Shogun has made building landing pages easier for you, and it’s great to hear our support team has been helpful. We really appreciate your kind words!

Sweetan | Client Services
Shogun