Reviews (3,228)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop interface that simplifies creating blogs and landing pages without coding skills. They praise the exceptional customer support, noting quick, helpful responses and real-time chat. The app offers extensive customization options, integrates well with Shopify, supports responsive design, and provides educational resources. Continuous updates enhance site aesthetics and functionality, boosting customer engagement and satisfaction.

November 12, 2024

great customer assistance and very quick and friendly feedback!

Alsta
United Kingdom
5 months using the app
Shogun Labs, Inc. replied December 4, 2024

Thank you so much for sharing your feedback and leaving us a review. 😊

Please let us know if there is anything we can assist you with.

Sweetan | Client Services
Shogun

December 30, 2024

Ich bin super zufrieden mit der App. Der Support hilft einem schnell und ist sehr kompetent. Die Seiten lassen sich super gestalten, auch als Nichtprogrammierer. Definitiv 5 Sterne.

WUNDERBAR! - wollig & kreativ
Germany
9 months using the app
Shogun Labs, Inc. replied January 13, 2025

Hallo, Jana. Vielen Dank, dass Sie uns eine Bewertung hinterlassen und Ihre Erfahrungen geteilt haben. Wir freuen uns sehr zu hören, dass Sie mit Shogun und unserem Support- ...

November 26, 2024

Excellent customer service! Andre and Sweetan are the best of the best!

Plant Vault
United States
19 days using the app
Shogun Labs, Inc. replied December 4, 2024

Hi there, James. Thanks for sharing your feedback here.

It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your ...

November 6, 2024

Very good customer support. Overall good app.

DrillX
Canada
14 days using the app
Shogun Labs, Inc. replied November 11, 2024

Hey there, May. We appreciate the feedback and are glad to hear that your experience with Shogun and our support has been a good one.

Please do let us know if there is ...

May 10, 2024

I have been using Shogun for years and it's a great platform to create great pages - even if you don't have a lot of website design experience. Their customer service is very quick and helpful. Nothing but good things to say about their platform...

Humps Optics
United States
Over 4 years using the app
Shogun Labs, Inc. replied July 19, 2024

Hi there, Thank you so much for taking the time and leaving us a review.

We greatly appreciate the feedback and are happy to hear about your positive experience.

We'll look ...

November 13, 2024

servicio al cliente super rápido!

Lonbali
Spain
Over 1 year using the app
September 4, 2024

I don't understand their pricing and how the price continues to increase for the Build plan - the app is kind of clunky too.

Jewett Cameron Company
United States
Over 1 year using the app
Shogun Labs, Inc. replied September 6, 2024

Hey there, Thanks for writing this review and sharing your feedback with us.

Can you elaborate a bit more on what is not clear with our pricing? The Build plan active on ...

July 17, 2024

Used this on Bigcommerce for years then moved to shopify. Better and less expensive alternatives like Gempages out there. Also, this will install a ton of code in your theme that you will have to remove manually if you uninstall it. Shogun did not respond to our numerous emails for help to remove this code. We eventually got rid of it all but beware if you decide not to keep using this.

HoopsKing
United States
3 months using the app
Shogun Labs, Inc. replied July 19, 2024

Hey there, thanks for leaving us a review.

We are sorry to hear that your experience with Shogun wasn't a positive one. I do want to mention that Shogun is a solution ...

July 9, 2024

The landing page building works good. My issue is with the support and lack of transparency in fixing glitches and issues with the landing pages.

I reported a glitch in Jan 2024 (the team at shogun confirmed) which was affecting the conversion rate of my landing pages (variant buttons hover / focus / active style).

The support team kept saying "it is on the roadmap to fix" but now in July 2024, ...

Bluebird Provisions
Canada
Over 3 years using the app
Shogun Labs, Inc. replied July 19, 2024

Hi there, Thanks for leaving us a review and sharing your feedback.

I am sorry to hear that you did not have a good experience with our team. We always strive to offer our ...

March 19, 2024

Once you use Shogun you're locked in. They have repeatedly changed features and changed their pricing which results in broken pages, missing features that we once had, and difficulties site wide. Customer support is slow to respond. You guys suck.

EVELO
United States
Almost 4 years using the app
Shogun Labs, Inc. replied March 21, 2024

Hi there!

Thanks for leaving your feedback with us. While we change our plans' pricing and add new features, necessitating shuffling features to different plans, we never ...