Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and flexible web page customization, requiring no coding skills. Its drag-and-drop feature is praised for simplicity and efficiency. The app is particularly beneficial for small businesses, allowing the creation of sections, use of templates, or starting from scratch. Merchants value its ability to sync pages across multiple stores. The customer support is consistently commended for their responsiveness and proactive problem-solving. The app can also potentially reduce costs by eliminating the need for external web design services.

November 28, 2023

Great product and even better customer support

HappyTails
United States
About 2 months using the app
Shogun Labs, Inc. replied November 30, 2023

Thank you so much for leaving us a review, Matthew.

We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback.

We'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

October 4, 2023

Love Shogun! It has really meant we can up our game in terms of page design, without using an agency. I recently had a formatting issue, reached out to the Shogun team via live chat, and the service was brilliant. Super quick to connect, friendly and all sorted in 5 mins. Very pleased and happy to recommend it.

ARK Skincare
United Kingdom
About 2 years using the app
Shogun Labs, Inc. replied October 6, 2023

Hi there, Katie! Thank you so much for leaving us a review.

We are super glad to hear that you love Shogun and that it has allowed you to up the game when it comes to designing the pages. It means a lot to us. 😊

Our support team is always here to assist you and we try our best to ensure we provide timely resolutions. We appreciate the love and support and we also thank you for your honest recommendation.

Please let us know if we can help you with anything else. 🫶

Sweetan | Client Services
Shogun Page Builder

November 16, 2023

Love the ease of use of Shogun and the support is top notch

NRS
United States
12 months using the app
Shogun Labs, Inc. replied November 20, 2023

Hi there, Morgan. Thanks for taking the time to share your feedback. We are super glad to hear that you are enjoying the ease of use Shogun offers and that our support team was able to help you.

We are here to answer any further questions you may have and we'll look forward to assisting you again.

Thanks for your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

October 17, 2023

So far I love the shogun page builder! I can customize so much more easily than with Shopify. I've built some really beautiful pages.

My FAVORITE part though is the support. I was having issues adding a custom font for several days, and the shogun team chatted with me and walked me through everything until we were finally able to get it to work. That made all the difference!

UplinkRobotics
United States
12 days using the app
Shogun Labs, Inc. replied October 30, 2023

Thanks for leaving us a review, Reese!

We are happy to hear about your experience with Shogun and our support team. And, it makes us happy that you are able to customize and create beautiful-looking pages without much stress.

I am glad that our support team was able to help resolve the issue with the custom font. Our team looks forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

October 13, 2023

Incredibly flexible. Amazingly easy-to-use. Above and beyond customer service and technical support. Major shoutout to Rhys and Alex on the tech team who not only helped solved an issue I had, but creatively managed to find an easy solve. A great product, with even greater people behind it to support!

Herb'N Eden
United States
About 1 year using the app
Shogun Labs, Inc. replied October 15, 2023

Hey there, Justin. Thank you so much for leaving us a review and sharing your feedback.

We are super glad to hear that you are finding Shogun to be easy to use and flexible. Our support team always ensures to go above and beyond and I am happy that Rhys and Alex were able to solve the issue for you. I'll be sure to share the kind words with them and our entire support team.

Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

August 18, 2023

I Like the app, It has help me to build most of my website. Focused on visual building and non-code users I can say that this is pretty much what we needed from the beginning. I would appreciate the inclusion of more features in the future as always.

GROF USA
United States
Over 3 years using the app
Shogun Labs, Inc. replied August 21, 2023

Thank you so much for sharing your honest feedback and leaving us a review. /

We are super glad to hear that you like our app and that it has helped to build the website. We understand that a no-code solution is super useful and we did design the app while keeping those requirements in mind.

Our team is working on a lot of exciting features and we will be happy to share an update as they get released.

Please let us know if there is anything else we can help you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

November 3, 2023

Really good customer support and easy to use app. Lots of customisable options and on hand help if something goes wrong!

Modish Furnishing
United Kingdom
About 2 months using the app
Shogun Labs, Inc. replied November 6, 2023

Hi there, Bryony! Thank you for taking the time and leaving us a review.

We appreciate the honest feedback and are glad to hear that your experience with Shogun and the support team has been such a positive one.

We will be here to assist you again should you have any further questions for us. 😊

Sweetan | Client Services
Shogun Page Builder

September 29, 2023

I've been using Shogun for 6 years and fully recommend to any Shopify store that wants to customize webpages for their site. Super responsive customer service and they even host interactive webinars on ocassion. Great team and product!

Rohto® Eye Drops
United States
About 3 years using the app
Shogun Labs, Inc. replied October 1, 2023

Thanks for leaving us a review, Mackenzie.

We greatly appreciate the long-term support and we look forward to assisting you for years to come. 🫡

Thanks for sharing these kind words. The feedback and the recommendation mean a lot to us and inspire us to continue improving the app. We are glad to hear that your experience with Shogun and the support team has been amazing. We are working on lots of features and we'll have many more webinars for you in the future.

Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

June 8, 2023

GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)

Crazy K Farm Pet and Poultry
United States
About 4 years using the app
Shogun Labs, Inc. replied June 10, 2023

Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊

We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks!

We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further.

Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍

Sweetan | Client Services
Shogun Page Builder

September 21, 2023

The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!

Targus Europe
Germany
Over 3 years using the app
Shogun Labs, Inc. replied September 26, 2023

Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team.

We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you.

We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update.

Please let us know if there is anything else we can help with. We appreciate the support. 😊

Sweetan | Client Services
Shogun Page Builder