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Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive, no-coding-required landing page customization. Many appreciate its user-friendly drag-and-drop feature and responsive customer service. It's praised for saving costs on developers and aiding business growth. Its ability to tailor pages to any device and sync across stores is also noted.

August 23, 2023

Fantastic product, but even more important.. fantastic customer support! I wish they had live chat on the starter plan, but email support is really responsive.

DMSO
United States
2 months using the app
Shogun Labs, Inc. replied August 28, 2023

Thank you for taking the time and leaving us a review, Erik.

Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡

Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

August 22, 2023

great to work with and great support. super responsive. can truly recommend it. great tool thanks guys!

AlpineKiosk
Austria
7 months using the app
Shogun Labs, Inc. replied August 28, 2023

Hi there, Thank you so much for leaving us a review.

We are super glad to hear that you are finding Shogun great to work with and that your experience with our support team has been positive.

Thank you so much for the recommendation and support. 🫡

Sweetan | Client Services
Shogun Page Builder

October 3, 2023

Support was very quick detailed and attentive. Also previous dealings w company were great.

GuavaBamboo
Canada
27 days using the app
Shogun Labs, Inc. replied October 6, 2023

Thanks for taking the time and leaving us a review, Marcel.

We are glad to hear that our support team was quick to help and that the experience has always been a positive one. Thanks for sharing the feedback.

Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

October 20, 2023

I have downloaded the free version as I want to start with just 1 landing page. I have to say it's not "that user friendly" however I had a Zoom session with Sweetan, a Shogun design team member, and he helped me loads with creating a great landing page and suggested lots of design things to make it stand out! Thanks for this, you really went above and beyond!

Gingham Palace
Germany
3 days using the app
Shogun Labs, Inc. replied October 30, 2023

Hey there, Maria! Thank you so much for taking the time and sharing your experience with us here.

It was great to communicate with you and I am glad I was able to help. Our team strives to go above and beyond and we will look forward to assisting you again in the future.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

September 6, 2023

Great support from team to help solving the issue!

GQSize
Thailand
About 2 years using the app
Shogun Labs, Inc. replied September 10, 2023

Hey there, Nat. Thank you so much for leaving us a review.

We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues.

Thanks for you support. 🫡

Sweetan | Client Services
Shogun Page Builder

August 31, 2023

Beginner friendly page builder. had some minor issues first starting out. Later they made the interface way better and more clear. Couldn't wish for a better customer service, respond immediately and solved every problem I had!

Fahcel
Netherlands
22 days using the app
Shogun Labs, Inc. replied September 4, 2023

Hey there, Jesse! Thank you so much for taking the time and sharing your experience in the form of this review. 😊

I am happy to hear that you are finding the updates to our interface helpful and clear. Our support team is always happy to assist and answer questions for you. Please don't hesitate to write back to us if you bump into any issues. We'll be here to assist you. 🫡

Sweetan | Client Services
Shogun Page Builder

November 28, 2023

Great product and even better customer support

HappyTails
United States
9 days using the app
Shogun Labs, Inc. replied November 30, 2023

Thank you so much for leaving us a review, Matthew.

We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback.

We'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

August 30, 2023

Very friendly service, super helpful with video tutorials and quick support. I really enjoy editing with SHOGUN

fybeorganics
Australia
20 days using the app
Shogun Labs, Inc. replied September 1, 2023

Thanks for taking the time and leaving us a review, Tara. 🫡

We greatly appreciate the honest feedback and are happy to hear that your experience with Shogun and the support team has been positive. We try our best to record and share video tutorials and are super glad that they were helpful.

Thank you so much for your love and support. Please do let us know if there is anything else we can help you with. 😊

Sweetan | Client Services
Shogun Page Builder

November 14, 2023

Customized my store all of last week, suddenly this week, the price has tripled.

I panicked and uninstalled the app, now I can't install it back to "unpublish" all of the code that Shogun injected on various files of my site. Lovely.

Very bad experience all around, don't recommend.

Natureza em Saúde
Brazil
7 days using the app
Shogun Labs, Inc. replied November 16, 2023

Hey there, Daniel. Thanks for taking the time and leaving this review and sharing your feedback.

I was looking at your account and could see you seem to have been working on 3 pages and reverted them. You then seem to uninstall the app while the account was subscribed to our old plan citing the old plan to be expensive.

Our team works on updating pricing and plans as a normal process, however, when the app is uninstalled the old plan is canceled which is why when you reinstalled the app you noticed the new plans. Your account is on trial with a couple of days left in the trial.

Also, my colleague reached out to help you with the Shogun code removal. This is added as expected behavior as well. However, you don't need to have the app installed to remove our code. Please accept the collab access request so that we can help with the removal of the code.

Apologies for the experience and the misunderstanding here.

Thanks for trying Shogun.

Sweetan | Client Services
Shogun Page Builder

October 24, 2023

the support is AMAZING!! Product is starting to work well for me too...early days. But wow! Support!

myatapa.com
United States
4 days using the app
Shogun Labs, Inc. replied October 30, 2023

Hey, David! Thank you so much for leaving us a review and sharing your experience.

We are happy to hear that you are having a good time with Shogun and our support team. It means a lot.

We'll be here to assist you again in case you bump into any issues or have any further questions. 😊

Sweetan | Client Services
Shogun Page Builder