Reviews (3,229)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop interface that simplifies creating blogs and landing pages without coding skills. They praise the exceptional customer support, noting quick, helpful responses and real-time chat. The app offers extensive customization options, integrates well with Shopify, supports responsive design, and provides educational resources. Continuous updates enhance site aesthetics and functionality, boosting customer engagement and satisfaction.

August 7, 2024

It's a great app but so so many issues. A bit over it to be honest.

Rainbow Sounds
Australia
About 3 years using the app
Shogun Labs, Inc. replied August 8, 2024

Hey there, Thanks for leaving us a review and sharing your feedback.

Sorry to hear that you are facing issues. I was trying to locate a recent support conversation under all ...

March 21, 2024

Unexpected HUGE charge

Trying this app is not advised… I was shocked to see that I was automatically charged almost $400 (with taxes) after trying this for a day. My $1 / month trial Shopify account just set me up to get taken advantage of. If I automatically was charged $39 like it shows is the price then I would understand but this is 10x that.
I only used for a few hours and didn’t find Shogun ...

My Store
Canada
About 1 month using the app
Shogun Labs, Inc. replied March 28, 2024

---Update - April 5, 2024---

Hi there, Jay, I appreciate you writing back, however, it looks like we have not heard back from you again. Could you check the email and reply ...

Edited February 26, 2025

always super helpful fixing bog and small challenges i encounter on the way, having support from Shogun team gives me peace of mind as I am learning by doing and develop my website with more confidence. thank you, Shogun Team!

Alsta
United Kingdom
9 months using the app
Shogun Labs, Inc. replied December 4, 2024

Thank you so much for sharing your feedback and leaving us a review. 😊

Please let us know if there is anything we can assist you with.

Sweetan | Client Services
Shogun

May 17, 2024

The customer support is good, the the app itself is pretty bad. Very hard to build landing pages, poor navigation, brutal formatting for mobile.

overall not great

Phytoplankton Supply Company
Canada
12 days using the app
Shogun Labs, Inc. replied May 22, 2024

Hi there, Pierce. Thanks for leaving us a review and sharing your feedback.

I was going through the conversations you had with our team and I apologize if you felt Shogun ...

July 17, 2024

Uninstalled the App and got charged nonetheless.

berlin collective
Germany
10 days using the app
Shogun Labs, Inc. replied July 18, 2024

Hi there!

Thanks for your feedback!

We wouldn't expect you to have been charged if you uninstalled the app while you were still in the trial period.

Unfortunately, we no ...

November 21, 2016

Great App! Well worth the price. Simple to use.
It has cut the time to develop a new webpage by 75% - saves me hours a month.
Great support, too.

Mallorys Candles
United States
Almost 9 years using the app
August 7, 2018

It supports custom elements which can be extremely useful when you try to add a unique element to your website. Also, they have advanced customer support!

Pestemalcom
Türkiye
About 8 years using the app
September 14, 2017

I love this app. I've been using it for over 6 months and it's been a huge time saver. You don't need to know code and it's very user friendly. I recommend this to anyone who wants to customize their website.

Powertech
United States
Over 7 years using the app
December 18, 2017

This is a great app! It's got some great features that we currently use for our website to make getting information about our products and services super easy for our customers.

Agricultural Connections
United States
Over 7 years using the app
September 25, 2016

What a relief it was to discover Shogun! Creating new pages for our store is so much easier now, and the app works exactly as it is meant to. The drag & drop interface makes a big difference, and there is real potential to dive in deeper if that's what you are into.
Support from the Shogun team is also exceptional, with fast responses and friendly advice both during initial setup and also when ...

Mymakedo
Australia
Over 7 years using the app