Reviews (3,306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly drag-and-drop interface, ideal for creating responsive and visually appealing pages without needing extensive technical skills. It offers robust customization options, including video integration and SEO tools. The app is praised for its reliable performance and efficient page-building capabilities. Customer support is also highlighted as responsive and knowledgeable, helping promptly with any issues.
Refine
-
By rating
I'm not happy with this app. Not recommend. But I appreciate support team from Shogun. Keep trying to make it best!
Excellent tool! THIS is what Shopify has been needing to for sooo long! Buy it now, you will not regret it!
Recommended app. Easy to use. Great and quick customer support. Thank you very much
xxxxxxxxxxxxxxx
Sorry, but I don't understand how to use this App. Two many sections, heading, boutons, you get lost easily.
It was a complete lost of time.
Hey Patrick- reached out a couple times, but didn't get a response. Sorry you had a bad experience here. We would love to give you a free retrial. If you ever need help with anything, our support team is global (USA, UK, India, Australia, Jamaica) and runs 24/7. Email us and we will take care of you. Thanks for your consideration. -Nick (Cofounder, Chief Product Officer)
No actual free plan, you're tricked into downloading it only to be brought to a page to give them money.
Can't even see if their templates might be fit for my store, not a super good business model to say you can try it out for free when you're instantly hit with a paywall. That's definitely a false advertising move.
Hi there! I appreciate you taking the time and writing this review while also sharing your feedback with us.
We do offer a Free plan which is available for users and stores who are installing Shogun for the first time as the plan is more of a way to test the app and the editor. However, looking at your account, I see our app was installed 3 months ago, on 2023-05-09 and the Build plan was activated. The app was then uninstalled and reinstalled again on August 1, 2023, which is why you didn't see the Free plan option since the Build plan was the last plan activated on the account.
I can understand the frustration here and I'll be happy to look into this further for you.
I have reached out to you via email and would appreciate it if you would reply back to me. Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
Very prompt customer service!
Very easy to use. Prompt and caring support from the developers. Very good online documentation.
another stupid app, i installed this app to try it on my product page, but when i uninstall it then it f....up my product page, you can not reset the settings,,,now i have to delete the product and add it all over again to m store
the worse thing is that i saw that the modification that i did on one product page is affecting all the other products pages,, so i have to reinstall my theme all over again and setup all the customization that i did which means doing the work all over
DONT CALL ME AGAIN BECAUSE I WILL NOT TAKE DOWN MY REVIEW
Hi Amin,
Sorry to hear that you had issues with the use of Shogun.
Shogun makes very minimal additions to your theme and does not have the ability to edit all of your product pages, just the ones that you import into Shogun and edit in Shogun - even then, we don't edit the theme, just the product description.
We called once to try to help you resolve the issues, and also followed up by email offering further assistance - we appreciate honest reviews and would never ask you to remove or amend a review until we helped you resolve the issues that you were experiencing and were 100% satisfied with the solution. Unfortunately, we have not heard back from you to our offers of assistance - but please always feel free to get in touch if you require assistance.
Best of luck in your future endeavours.
Karl | Team Lead, Technical Support
It is unfortunate that the free version allows you to work in a very limited way. While with other page builders you have access to much more. I wanted to try shogun but because they keep everything so limited with the free version I am not much with this.
Hi there, Mats! Thanks for sharing the feedback in the form of this review.
We appreciate the feedback and I wanted to let you know that the Free plan is more of a way to test and get a feel for the editor. It helps to check if Shogun would be a good fit for your requirements. The Free plan is indeed limited and while I can't comment on how other apps work and what is offered with the Free plan, we do offer 10 days of free trial on our other plans so that you can test more features before you are ready to commit.
I can understand if you wanted to try Shogun further, but I see you have since decided to uninstall our app.
I have reached out to you via email directly and I'll be happy to discuss this further and assist you better if you could reply back to my message.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
Customer Service is literally the best part of this app! A++