Reviews (203)
I have purchased Termzy and installed it and still can't get the checkbox at my cart for customers. I have reached out to support 4 times and have not been contacted back.
Edit - The emails were not received by the Termzy team, searching their email didn't show that they had tried to communicate with me previously. Hence, no reply until the 6th day, when I finally received one of their emails (after this review was done).
The setup details didn't illustrate how to "simply" enable them within the theme settings. Furthermore, not having the T&C's checkbox resulted in a customer refund of $77, I was offered $2 worth of free monthly subscription, and I was asked on 3 separate occasions to remove this review stating "it impacts our team despite our efforts to help" and that it "would really help me professionally".
We’re sorry to hear about your experience and truly apologize for any inconvenience caused.
Our support team responded to your emails multiple times, but it seems we didn’t receive any replies.
Once we finally received a response from you, we checked your store and found that the app was simply not enabled in the theme settings.