Appstle℠ Subscriptions App
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Reviews (5,652)
its not user friendly for the subscriber when they want to cancel. When they want to cancel they email me and it takes up to much time
Hello,
This is Ria, the co-founder of Appstle.
I’ve reviewed your store configuration and noticed there might have been some confusion. Customers CAN easily manage their subscriptions with Appstle. We offer one of the most comprehensive customer portal.
However, since you're using the Shopify Customer Account Pages approach, the Manage Subscription button needs to be manually added. This button wasn’t configured on your account page, which is why customers couldn’t manage their subscriptions directly. We’ve now gone ahead and integrated the Manage Subscription button on your account page. Once a customer logs into their account on your Shopify store, they’ll see the button and can manage their subscription with ease.
Please take a moment to check and confirm that everything is working as expected. Let us know if you have any further questions. Our support team is available 24x7x365.
You can also reach me directly at ria@appstle.com