CWILL Popup Email Marketing
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Reviews (7,072)
After using it for a couple of days, I'm now asked to give a whole lot more customer and store data (view and edit), in order to continue using it.
Other than that: Buggy, hardly works, extremely unprofessional support. Can't really recommend.
Hi there,
Thank you for your feedback from July 2025. We appreciate the opportunity to look back and show how much SendWILL has evolved since then!
Regarding Data Permissions: Back in July 2025, our app was in its early stages and focused purely on popup captures. However, as we prepared to launch our complete Email Marketing & Automation suite, Shopify required broader permissions (like "view and edit customers") so that we could eventually sync your subscriber lists and send automated campaigns directly from the app.
Since your review, we’ve made massive leaps:
From Popup to Full Email Suite: We’ve now launched full email functionality, which explains the need for those permissions to manage your segments and campaigns.
Support Overhaul: We’ve expanded our team to ensure "unprofessional support" is a thing of the past.
2026 Stability Update: The "buggy" early version you experienced has been replaced by a much faster, more stable infrastructure.
We understand that we weren't the right fit for you during our early development phase. However, for any merchant reading this today: SendWILL 2026 is a completely different, more powerful platform.
While we may not have been the right fit for you last summer, we’re always here if your store needs a more robust email solution in the future.
Best regards,
SendWILL Team
