Reviews (4,549)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
All reviews
Edited October 29, 2025

I am really disappointed in google very limited human support. My account has been suspended from the beginning of the year and still I cannot get any support. I uninstalled and reinstalled and the same suspension comes up even when I create new account.

This is so unfair to business owners as we are suffering with getting customers. How are we to pay for ads when we cannot get any business? Why are there no human live chat support daily, 24/7 like other providers and google is rich? I am really annoyed with this. Can I get someone to help resolve this long standing issues. Regards ShelloCB.

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October: Previously, google MC can be a real headache. Time consuming, you just have to have some serious patience. You cant delete anything from it, frustrating and some fixes need you to have contact with outsourcing workers from some countries that has worries of scams.

Shello's Creative Boutique
United Kingdom
10 months using the app
Google LLC replied August 13, 2025

Hi - you won't need to delete products from Merchant Center because we will keep your Shopify catalog in sync with Google products automatically. The whole benefit of using this App is you don't need to manually micromanage your Google Merchant Center alongside your Shopify store -- we'll do that syncing for you.

If you're still having issues with the App, please contact us. I didn't see any support tickets from your Merchant Center ID previously. https://support.google.com/merchants/contact/shopify_3p_support_app