Reviews (48)

Overall rating
3.2
Counts per rating level
  • 54% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
All reviews
August 6, 2025

Buyer beware!

We've been using Cin7 (formerly DEAR Systems) since 2022.

Since being bought out, the cost of our subscription just increases with impunity. You think you're signing up at one price, but you're not. And the prices will continue to rise every year.

I've been using Shopify since 2012, and no other third-party app has acted in this manner.

Not to mention, since using DEAR/Cin 7, our team has had to spend hundreds upon hundreds of hours troubleshooting issues and opening support requests to fix features advertised that simply did not work as intended.

A poor overall experience and bad business practices from this company.

Iron Tanks
Australia
About 3 years using the app