Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
August 20, 2025

The support team is the diamond. Yeah the builder works, its UI is intuitive, there are built in AB capabilities, all the bells and whistles. However, online it all works until it doesn't. This is where the supports matters! Responsive and knowledgeable!

We were updating a theme and something broke. Mobile CSS issue. Within minutes the support identified the line that was giving us hardships in our theme. They saved us days in QAQC, development and helped us bring the new theme in front of our customers.

On Shopify the biggest cost is the opportunity cost! Thanks Sweetan! You are a Rockstar!

GOA Skincare
United States
About 4 years using the app
Shogun Labs, Inc. replied August 22, 2025

Hi there, we greatly appreciate you leaving us this feedback.

This absolutely made our day 🙌

We’re so glad that Shogun and our support team could help you move fast and save time; that’s exactly what we aim for! It was great to communicate with you. I am happy that I was able to help you. 😊

Thanks for trusting us and letting us be part of your Shopify journey!

Sweetan | Client Services
Shogun